2017 Dodge Journey airbags problems

Related recalls

No recalls on file.

What owners say

1. Filed May 24, 2026KYAirbagsSeats & Seat BeltsTransmission & Drivetrain

   Purchased vehicle from Wildcat Used Cars in Somerset, KY on [XXX]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the SRS system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components unplugged, fuses missing to cause the system to not load up and show the defect. had resistance from dealership in undoing the sale, until i made note of their mechanics checking off and…

   NHTSA complaint #11739789 · source
2. Filed Sep 4, 2025138,718 miOHAirbags

   The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.

   NHTSA complaint #11685048 · source
3. Filed Aug 3, 2024NVAirbags

   Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt

   NHTSA complaint #11606285 · source
4. Filed Feb 7, 2024NCAirbagsBrakesElectrical System

   The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.

   NHTSA complaint #11570459 · source
5. Filed Sep 6, 2023135,000 miVAAirbagsSeats & Seat Belts

   The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately…

   NHTSA complaint #11542907 · source
6. Filed Aug 1, 2023AZAirbags

   In June 2023, the air bag light came on intermittently. In July 2023, the air bag light came on and stayed on (no longer intermittent.

   NHTSA complaint #11535719 · source
7. Filed Jul 26, 2023FLCrash1 injuredTowedAirbags

   Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.

   NHTSA complaint #11534490 · source
8. Filed Jul 25, 2023INCrashTowedAirbags

   Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty

   NHTSA complaint #11534280 · source
9. Filed Jun 21, 2022NVAirbagsSeats & Seat Belts

   I have been getting airbag alert on dashboard since car was purchased in 2017…would go away and come back on here and there. The headrest in passenger side deployed while driving!!! Ridiculous!

   NHTSA complaint #11470274 · source
10. Filed Mar 2, 2022TXAirbagsElectrical SystemSeats & Seat Belts

    Light has been illuminating every few days, it will ding when it comes on then stay lit for several days. Not sure if the wiring under my passenger seat is loose or whats going on.

    NHTSA complaint #11454805 · source
11. Filed Feb 28, 202275,000 miCAAirbags

    The contact owns a 2017 Dodge Journey. The contact stated that the air bag warning light illuminated with an audible tone while driving. The contact stated that the failure occurred approximately three times throughout the day while driving the vehicle. The contact stated that the vehicle had never been involved in a crash. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 75,000.

    NHTSA complaint #11454574 · source
12. Filed Aug 23, 202178,000 miFLCrash1 injuredTowedAirbags

    The contact owned a 2017 Dodge Journey. The contact stated while driving 20 mph, when she rear-ended another vehicle. The air bags did not deploy. The contact stated she hit the steering wheel due to the impact and had chest pains later that night and the following day sought medical attention at an emergency room. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. A dealer was…

    NHTSA complaint #11430188 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology