2020 Entegra Cornerstone problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 1 complaints with NHTSA about the 2020 Entegra Cornerstone, most often about engine. There are 5 recalls for this model year.

Complaints
1
Recalls
5
Crashes
0
Fires
0
Injuries
0
Median mileage
—
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 1 of 1 complaints (100%).
  • The 2020 Entegra Cornerstone has 5 recalls on file.
  • It ranks 3rd of 5 Entegra Cornerstone model years by our severity-weighted complaint score (1st = worst).

2020 Entegra Cornerstone problems by category

  • Engine
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine1

2020 Entegra Cornerstone recalls (5)

  • Recall 24V061000Feb 1, 2024148 vehicles
    SEATS

    Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."

    Risk: A loose or detached seat assembly increases the risk of injury.

    Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

  • Recall 21V769000Sep 29, 2021994 vehicles
    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

    Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

    Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

  • Recall 21V529000Jul 13, 2021833 vehicles
    EQUIPMENT:RECREATIONAL VEHICLE/TRAILER · STRUCTURE

    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

    Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

    Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

  • Recall 19V626000Aug 28, 2019101 vehicles
    STEERING:HYDRAULIC POWER ASSIST:PUMP

    Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

    Risk: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

    Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.

  • Recall 19V436000Jun 11, 201988 vehicles
    STEERING

    Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.

    Risk: An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.

    Remedy: Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9803435.

Recent 2020 Entegra Cornerstone complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jul 16, 2021GAEngine
    Def head sensor failure causing an unsafe derate condition. The rv will only go 5mph causing me to not be able to get to a safe location. As i understand the engine and def system are functioning as they should but the malfunctioning sensor has caused the engine to shut down or derate to 5mph.
    NHTSA complaint #11425171 · source

Compare the 2020 Entegra Cornerstone with another vehicle →

Other 2020 Entegra models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology