2011 Ford Explorer electrical system problems

Updated from NHTSA data · How we count

33 owners have reported electrical system problems with the 2011 Ford Explorer, 7% of all complaints about this model year. The typical problem appeared around 139,000 mi.

Electrical System complaints
33
Crashes
1
Fires
1
Injuries
0
Related recalls
0
Median mileage
139,000 mi

Specific components reported

Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.

ComponentComplaints
Electrical system33

Electrical System complaints across Ford Explorer years

22005122007362010332120127250201458682016745420181718420204739202213220242492026
Electrical System complaints by model year. The 2011 is highlighted.

Mileage when the problem appeared

Under 10k10k–30k130k–60k460k–100k4100k–150k4150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Jul 31, 2026NJElectrical SystemSteering
    The power steering has fully stopped working , the car cannot be steered, this started to happen on the road, I had to steer the entire weight of the car myself, at fast speed it was difficult but not impossible, at slow speed and zero speed or while the vehicle is stationary it was impossible or unmovable to steer. there were no warning lamps about this, the Ford dealer has not detect this in my vehicle's previous recall, further vehicle has two more recalls this year, that…
    NHTSA complaint #11753984 · source
  2. Filed May 21, 2026CAElectrical SystemSteering
    Vehicle is very hard to steer, will not reset when restarting the vehicle. two dash messages; advance track warning and power assist failure. I have not attempted to drive on road due to difficulty of steering the wheel. I am afraid the vehicle is uncontrollable at this point and needs to be towed to a repair facility. Not sure if this incident is linked to the recall under 14S06 for ford recalls.
    NHTSA complaint #11739398 · source
  3. Filed Mar 23, 2026200,000 miLAFireElectrical System
    The contact owned a 2011 Ford Explorer. The contact stated that while the vehicle was parked, turned off, and unoccupied, the vehicle caught fire. The contact was in her residence, and a neighbor knocked on her door, making her aware that the vehicle had caught fire. The fire has been extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a wiring malfunction in the vehicle. A police report was not filed, but a fire…
    NHTSA complaint #11726405 · source
  4. Filed Dec 26, 2024NEElectrical SystemSteering
    Power windows and power mirror buttons stopped working and then “Service power steering now” message came on and the steering wheel is locked and very hard to turn. The electrical wiring for the windows run through the power steering gear. The vehicle has not been inspected or repaired
    NHTSA complaint #11632433 · source
  5. Filed Nov 28, 2024NYElectrical SystemSteeringTransmission & Drivetrain
    As I was driving, a “service Power steering” warning came on along with another warning about my power assist being lost. I have taken my car to see a mechanic a total of 4 times for this same issue and need answers or reimbursement.
    NHTSA complaint #11627816 · source
  6. Filed Jul 20, 2024MIElectrical SystemSteering
    While driving in the rain, I lost power steering and had several unrelated waring lights come on. Dash lights flickered. Engine continued to run normally but warning lights came on and off. I was able to drive to a safe location and turn the car off. When I restarted the car everything was normal including the power steering. This happened 2 more times on the 12 mile trip home. In the last 60 days this has happened 3 more times during a rain. On one of these occasions the…
    NHTSA complaint #11603564 · source
  7. Filed Feb 1, 2024MOElectrical SystemOther / UnknownSteering
    Over the past couple of years the steering wheel has locked. But would reset if turned off and on. The traction light also engaged temporarily and later went off. When I took my vehicle in to the dealership at Blue Springs Mo Ford on [XXX] for service and diagnostic they indicated a sensor and/or steering mechanism needed repair or replaced and the part has been on back order. They would order the parts-and let me know when they came in. They have yet to contact me on the…
    NHTSA complaint #11569311 · source
  8. Filed Nov 19, 2023WYElectrical SystemSteering
    While driving the vehicle on a busy street, proceeded to steer car to turn at an intersection and the steering started failing and was extremely hard to steer. The message appeared electronically, saying service power steering now and car then shut down. We immediately got car to independent mechanic. Was not aware of any vehicle recall, but seems to be repaired. Happened very recently. Early Nov. 2023.
    NHTSA complaint #11555865 · source
  9. Filed Aug 29, 2023WAElectrical SystemSteering
    When I turned my Ford Explorer on yesterday, the Power Steering Fault light came one. This has happened in the past, but when I shut off and restart my car, it has always reset and worked. But yesterday, it didn't reset. Besides the power steering, the Advance Trac light is also on. My blinkers will not stay engaged unless I hold the lever. I can't get in to the Ford Dealer for a month. It is very difficult to drive without the power steering working. The warning lamps came…
    NHTSA complaint #11541461 · source
  10. Filed Jul 26, 2023GADriver Assistance & Safety TechElectrical SystemSteering
    The Electronic power steering went out for the third time while trying to park at grocery store parking lot. We have paid for 3 replacements and reprogramming now for the 3rd time it’s out again.
    NHTSA complaint #11534581 · source
  11. Filed May 24, 2023TNElectrical System
    My rear view camera was replaced in August 2019 as it stopped working. It was an expensive costing $1000 to repair. It just stopped working again. Car has 100500 miles and this is excessive for what I consider a safety feature in a car this large. I was just told by Ford the backlog for a new camera nationwide is greater than 240 units and some customers have waited over 6 months. I searched online and found many complains on model years 2011 forward due to a bad design flaw…
    NHTSA complaint #11523715 · source
  12. Filed May 22, 2023OHAirbagsElectrical SystemEngine
    The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.
    NHTSA complaint #11523289 · source

Other 2011 Ford Explorer problem areas

  • Steering (317)
  • Body & Structure (72)
  • Other / Unknown (36)
  • Engine (27)
  • Transmission & Drivetrain (15)
  • Suspension (15)
  • Airbags (9)
  • Visibility & Wipers (8)
  • Fuel, Hybrid & EV Propulsion (7)
  • Wheels & Tires (6)
  • Driver Assistance & Safety Tech (6)
  • Brakes (5)
  • Seats & Seat Belts (3)
  • Acceleration & Cruise Control (2)
  • Lighting (1)

Back to all 2011 Ford Explorer problems →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology