2014 Ford Flex steering problems

Related recalls

No recalls on file.

What owners say

1. Filed Feb 26, 2026KSSteering

   I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.

   NHTSA complaint #11720819 · source
2. Filed Oct 28, 2025TXSteering

   Auto “steering assist failure” occurred, very difficult to steer, very dangerous and could have caused wreak if actively driving when it failed. Dash light indicates steering assist failure. Appears this is an ungoing problem with ford flex vehicles since 2010 I do not see recall for my 2014 flex but same issues had recalls for flex up to 2013. I am reporting due that I believe this is a very serious issue on ford flex vehicles and has great potential to cause severe…

   NHTSA complaint #11696235 · source
3. Filed Sep 8, 2025ORDriver Assistance & Safety TechSteeringSuspension

   Without warning, the vehicle's power steering stopped working in an intersection while turning. The hazard lights came on automatically and I used my full body strength to steer the car out of the intersection. Inspection showed a computer module failure within the steering rack. Because the computer module is built into the steering rack, the whole steering rack needed to be replaced. This was a critical repair and cost over $3500.

   NHTSA complaint #11685817 · source
4. Filed Jul 15, 2025NHSteering

   The power steering system failed and requires brute force to turn the wheel. The software system was reflashed but this did not fix the problem. There was a recall for this issue from 2011-2013, but not for our year. There is not a warning light on.

   NHTSA complaint #11673744 · source
5. Filed Jun 9, 2025OHSteeringSuspension

   I have a 2014 Ford Flex. My axle shaft came undone while driving. My Ford flex was manufactured 07 of 13 my mechanic said that there's a recall for your front axle shaft on the passenger side and it falls within the guidelines of the affected vehicles but Ford says that it's not covered. My vin was never added to the recall and it’s the same exact issue that the others had for that year.

   NHTSA complaint #11665698 · source
6. Filed May 9, 2025FLSteering

   Driving along and all of a sudden steering will be very difficult to turn - and there is play in the steering wheel. Not being able to turn safely, puts my family at risk. There are no warning lights or alarms that have shown up.

   NHTSA complaint #11659925 · source
7. Filed Apr 30, 2025130,400 miILEngineSteering

   The contact owns a 2014 Ford Flex. The contact stated that while driving at various speeds; the vehicle lost automotive power and the steering wheel was pulling to the left and was difficult to turn in either direction. No warning light was illuminated. An appointment with the local independent dealer was scheduled to inspect the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the Year, Make, and Model being outside the…

   NHTSA complaint #11657816 · source
8. Filed Mar 12, 2025INSteering

   2 times now within 6 months my power steering has gone out. This is not power steering that makes it hard to steer. This is power steering going out which locks the steering wheel and leaves it impossible to steer the car. Fortunately I have been at home when this has happened and not on the road. I have managed to get it back after restarting the car several times, but I did not want to chance it. The first time I had it repaired at the dealer and thought it would no longer…

   NHTSA complaint #11647947 · source
9. Filed Feb 26, 2025PASteering

   I was pulling out of my work parking lot and my power steering cut out completely. A warning came up on my dash saying something along the lines of steering assist system fault. I was able to get it back into the parking lot but had to really force the steering wheel. After turning the flex off and back on again everything worked fine. I was very fortunate to be driving at low speed at the time. Most of my driving is on a highway or the turnpike and could have been extremely…

   NHTSA complaint #11645031 · source
10. Filed Aug 16, 2024182,438 miFLSteering

    The contact owns a 2014 Ford Flex. The contact stated that while driving approximately 35 MPH and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the steering rack was faulty and needed to be replaced and programmed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure,…

    NHTSA complaint #11608945 · source
11. Filed Mar 21, 2024MISteering

    Power Steering Assist Fault. We drove the vehicle from Detroit to the Florida Keys and back. We were on mountain roads and small bridges along the way. As we pulled into the driveway at home the Power Steering Assist Fault message dinged and displayed on the dashboard. The steering is locked straight forward, and the vehicle is stuck in the driveway until a tow truck can pull it out and deliver to a dealer for repairs. A recall exists for many other Flex and Ford vehicles…

    NHTSA complaint #11578721 · source
12. Filed Dec 21, 2023ORSteering

    The contact owns a 2014 Ford Flex. The contact stated that while her father was driving at 10 MPH and attempting to complete a left turn, the vehicle suddenly jerked to the left. As a result of the failure, the vehicle struck the curb. Several weeks later, the failure reoccurred, causing the vehicle to strike the sidewalk, and severely damaging the suspension. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent…

    NHTSA complaint #11561393 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology