2018 Ford Fusion Hybrid problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 50 complaints with NHTSA about the 2018 Ford Fusion Hybrid, most often about electrical system. There are 0 recalls for this model year.

Complaints
50
Recalls
0
Crashes
7
Fires
1
Injuries
6
Median mileage
70,000 mi
at time of problem

Key facts

  • Transmission & Drivetrain is the most-reported problem area, named in 9 of 50 complaints (18%).
  • Electrical System (9) and brakes (8) follow.
  • Half of the complaints that list mileage happened before 70,000 mi.
  • Owners reported 7 crashes, 1 fire and 6 injuries.
  • NHTSA has opened 2 defect investigations covering this vehicle.
  • It has the most serious complaint record of all 11 Ford Fusion Hybrid model years we track.
  • That is 14% more complaints than the 2017 model year (44).

2018 Ford Fusion Hybrid problems by category

  • Transmission & Drivetrain
    9 complaints
  • Electrical System · 1 crash
    9 complaints
  • Brakes · 2 crashes
    8 complaints
  • Engine
    6 complaints
  • Steering · 1 crash
    6 complaints
  • Airbags · 4 crashes
    5 complaints
  • Other / Unknown · 1 crash
    5 complaints
  • Wheels & Tires
    4 complaints
  • Fuel, Hybrid & EV Propulsion · 1 crash
    3 complaints
  • Body & Structure
    3 complaints
  • Driver Assistance & Safety Tech
    2 complaints
  • Seats & Seat Belts · 1 crash
    2 complaints
  • Visibility & Wipers
    2 complaints
  • Suspension
    1 complaints
  • Acceleration & Cruise Control
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Power train9
Electrical system7
Steering6
Service brakes6
Unknown or other5
Air bags5
Wheels4
Engine and engine cooling3

When problems happen (mileage)

Under 10k110k–30k430k–60k1060k–100k3100k–150k3150k+
Mileage at the time of the problem, for 2018 Ford Fusion Hybrid complaints that list mileage.

2018 Ford Fusion Hybrid recalls (0)

No recalls on file.

NHTSA defect investigations

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

  • RQ22004Opened Aug 8, 2022Closed Mar 24, 2023led to recall 23V162000

    Front Brake Jounce Hose Failures

    On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturin…

Recent 2018 Ford Fusion Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Aug 5, 2026CAAirbagsDriver Assistance & Safety TechOther / Unknown
    The leather-covered dashboard panel, in the approximately 4-6 inch section between the base of the windshield and the first seam across the dash, has shrunk, rippled, and pulled away from the underlying substrate. This area also houses the driver-assist camera housing and the defrost vent. The vehicle was purchased new and has been Ford-maintained, professionally detailed, and garage-kept throughout ownership; the leather has been regularly cleaned and conditioned as part of…
    NHTSA complaint #11754944 · source
  2. Filed Jun 30, 2026VA1 injuredBrakes
    The chrome trim on the parking brake switch started chipping. The sharp edge drew a drop of blood and small pieces attached to your fingers. Replaced the switch in June 2026
    NHTSA complaint #11747443 · source
  3. Filed Jun 16, 2026UTCrash2 injuredTowedAirbags
    The air bags did not deploy on the front passenger side after a two car accident. There was an injury to the passenger of the car. Vehicle was inspected by police and there were no warning signs
    NHTSA complaint #11744654 · source
  4. Filed Aug 23, 2025TXCrashBrakesElectrical SystemSteering
    I am reporting a serious safety issue with my 2018 Ford Fusion Hybrid SE that affects the braking system and related electronics: 1.The ABS stopped functioning previously. 2.Recently, the car displayed a “Brake Malfunction” warning for the first time, which appears when making sharp turns. 3.The TPMS (tire pressure monitoring system) stopped working some time ago. These issues are extremely dangerous. The electronic brake booster and ABS module are critical for safe braking,…
    NHTSA complaint #11682612 · source
  5. Filed Dec 4, 2024MOTransmission & Drivetrain
    1. What component or system failed or malfunctioned, and is it available for inspection upon request? - The transmission has failed twice. The first time it was replaced by a licensed dealer. The second time is current. It is available for inspection upon request. 2. How was your safety or the safety of others put at risk? -We were stranded on the highway in Missouri. The second time the car failed was during winter weather with two small children, putting us at significant…
    NHTSA complaint #11628870 · source
  6. Filed Nov 29, 202494,000 miAZEngine
    The contact owns a 2018 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the vehicle shuddered momentarily. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was determined that the engine had failed due to coolant intrusion. The contact was informed that the engine needed be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The…
    NHTSA complaint #11627959 · source
  7. Filed Oct 4, 202470,000 miCATowedTransmission & Drivetrain
    The contact's mother owns a 2018 Ford Fusion Hybrid. The contact stated while his mother was pulling into a parking space, the vehicle abruptly stopped independently. The driver noticed that the vehicle had shifted to park(P) independently, and the gear shifter was stuck in park(P). An unknown warning light was illuminated. The driver turned off and restarted the vehicle; however, the gear shifter remained stuck in park(P). An independent mechanic arrived on the scene but…
    NHTSA complaint #11618124 · source
  8. Filed Sep 29, 2024KYTransmission & Drivetrain
    In Mid-August I was sitting at a stop light about to turn left. I was about the 3rd car in line. The light turned, and the first car turned left, and we inched up the car in front of me was able to turn, and the traffic was clear enough for me to also make the turn. However, in the middle of the turn my car didn’t stall out but lost all acceleration. I was pushing the gas, but while the car coasted forward it didn’t begin the drive. However, I never lost power. It was like…
    NHTSA complaint #11617145 · source

Compare the 2018 Ford Fusion Hybrid with another vehicle →

Other 2018 Ford models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology