2018 Ford Explorer problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 651 complaints with NHTSA about the 2018 Ford Explorer, most often about body & structure. There are 7 recalls for this model year.
- Complaints
- 651
- Recalls
- 7
- Crashes
- 13
- Fires
- 5
- Injuries
- 8
- Median mileage
- 64,500 mi at time of problem
Key facts
- Body & Structure is the most-reported problem area, named in 281 of 651 complaints (43%).
- Engine (102) and electrical system (54) follow.
- Half of the complaints that list mileage happened before 64,500 mi.
- Owners reported 13 crashes, 5 fires and 8 injuries.
- The 2018 Ford Explorer has 7 recalls on file.
- NHTSA has opened 2 defect investigations covering this vehicle.
- It ranks 7th of 22 Ford Explorer model years by our severity-weighted complaint score (1st = worst).
- That is 50% fewer complaints than the 2017 model year (1,297).
2018 Ford Explorer problems by category
- Body & Structure · 2 crashes281 complaints
- Other / Unknown · 2 crashes137 complaints
- Engine · 3 crashes102 complaints
- Electrical System · 4 crashes54 complaints
- Transmission & Drivetrain · 1 crash48 complaints
- Driver Assistance & Safety Tech · 2 crashes32 complaints
- 24 complaints
- Suspension · 2 crashes21 complaints
- Fuel, Hybrid & EV Propulsion · 1 crash17 complaints
- Steering · 1 crash17 complaints
- Wheels & Tires14 complaints
- Seats & Seat Belts8 complaints
- Acceleration & Cruise Control · 2 crashes8 complaints
- Brakes · 4 crashes7 complaints
- Airbags · 2 crashes7 complaints
- Lighting3 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Structure | 177 |
| Unknown or other | 133 |
| Structure:body | 92 |
| Engine | 82 |
| Electrical system | 50 |
| Power train | 46 |
| Suspension | 21 |
| Engine and engine cooling | 16 |
When problems happen (mileage)
2018 Ford Explorer recalls (7)
- STRUCTURE:BODY
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Risk: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
- SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
- EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
- STRUCTURE:BODY:ROOF AND PILLARS
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
- STRUCTURE:BODY
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Risk: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
- SEATS:FRONT ASSEMBLY:RECLINER · SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
- FUEL SYSTEM, GASOLINE
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.
NHTSA defect investigations
Windshield trim molding Item detachment
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring th…
- AQ22003Opened Dec 16, 2022Open
Hertz/Vehicles Rented with Open Recalls
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this…
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2018 Ford Explorer 4 DR SUV AWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| 2018 Ford Explorer 4 DR SUV FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Recent 2018 Ford Explorer complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 5, 2026FLEngine
My vehhicle has been tested by ford service center and found to be affected by the factory defect that allows coolant to leak causing a catastrophic engine failure where the only remedy is a new engine block. My vehicle has 69919 miles. The problem was recognized when the vehicle bagan to misfire causing the check engine light to come on resulting in expensive diagnostics. Ford has put my safety as well as the safety of my passengers in jeopardy by knowing but not disclosing…
NHTSA complaint #11768940 · source - Filed Sep 22, 2026107,300 miFLTransmission & Drivetrain
The contact owns a 2018 Ford Explorer. The contact stated that while driving 35 MPH, the accelerator pedal was depressed and the vehicle jerked. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The contact was informed that the…
NHTSA complaint #11766098 · source - Filed Sep 22, 2026NEBody & Structure
Exterior B-Pillar Applique / Door Trim Panel with keypad: The exterior B-pillar trim piece on the driver side front door frame has experienced catastrophic adhesive failure and clip breakage, detaching at the top portion while driving. This plastic trim is flapping at highway speeds and is at imminent risk of completely flying off the vehicle. I'm sure this will be issue with other 3 doors at some point soon. This creates an immediate road hazard for trailing vehicles,…
NHTSA complaint #11766068 · source - Filed Sep 18, 202650,000 miFLSeats & Seat Belts
The contact owns a 2018 Ford Explorer. The contact stated that while driving at higher speeds, the front driver’s side seat belt might not prevent him from hitting the steering wheel in the event of a crash or while depressing the brake pedal to come to a sudden stop. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11765220 · source - Filed Sep 5, 2026MDEngine
My 2018 Ford Explorer XLT 3.5L that we bought brand new from Bob Bell Ford/Glen Burnie Maryland had a water pump failure at only 72,344 miles, this was a safety concern when driving down the road that put us & others at risk. The only indication was dashboard warning that said (Engine coolant over temperature)This failure happened while taking daughter to college on 8/21/26 We had to get towed to independent service center 175 miles away & repaired at the cost of $2900.00.
NHTSA complaint #11762305 · source - Filed Sep 4, 2026FLOther / UnknownTransmission & Drivetrain
At 30 to 40 mph, there is a shuttering or stutter in the transmission during acceleration. This is a problem when trying to enter traffic on the expressway (Interstate or other lanes of traffic). I have taken this to the dealer and they indicate that the transmission needs to be replaced. They indicate that there is metal shavings in the trans fluid. This is in line with similar Ford SUV and transmission problems. At this point in time there is no recall, but this matter…
NHTSA complaint #11762086 · source - Filed Sep 3, 2026GATransmission & Drivetrain
my transmission, like several others' I have spoken to, is about to lose reverse. The incident happened when i encountered a problem on the road and was UNABLE to put my car in reverse. I have taken it to several dealerships and nothing is ever done, it's been going on for years. Well now it's become more of a safety hazard since I do transport my children in the car.
NHTSA complaint #11761954 · source - Filed Sep 1, 2026MITowedSuspension
The contact owns a 2018 Ford Explorer. The contact stated that while driving 55 MPH, the vehicle veered off the road toward the passenger’s side. The contact turned the steering wheel; however, the vehicle became uncontrollable, crossed into the opposite lane, and drove into a ditch. The vehicle was driven on a back road to the residence and was then towed to a dealer. The vehicle was diagnosed with a rear toe link failure associated with NHTSA Campaign Number: 26V101000…
NHTSA complaint #11761299 · source
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Other 2018 Ford models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology