2023 Ford Explorer problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 110 complaints with NHTSA about the 2023 Ford Explorer, most often about driver assistance & safety tech. There are 15 recalls for this model year.

Complaints
110
Recalls
15
Crashes
7
Fires
2
Injuries
9
Median mileage
17,000 mi
at time of problem

Key facts

  • Driver Assistance & Safety Tech is the most-reported problem area, named in 19 of 110 complaints (17%).
  • Suspension (14) and electrical system (13) follow.
  • Half of the complaints that list mileage happened before 17,000 mi.
  • Owners reported 7 crashes, 2 fires and 9 injuries.
  • The 2023 Ford Explorer has 15 recalls on file.
  • It ranks 13th of 22 Ford Explorer model years by our severity-weighted complaint score (1st = worst).
  • That is 59% fewer complaints than the 2022 model year (268).

2023 Ford Explorer problems by category

  • Other / Unknown
    26 complaints
  • Driver Assistance & Safety Tech · 2 crashes
    19 complaints
  • Suspension · 1 crash
    14 complaints
  • Electrical System
    13 complaints
  • Steering · 2 crashes
    12 complaints
  • Transmission & Drivetrain
    12 complaints
  • Engine
    11 complaints
  • Body & Structure
    11 complaints
  • Visibility & Wipers
    10 complaints
  • Seats & Seat Belts · 1 crash
    6 complaints
  • Brakes · 1 crash
    6 complaints
  • Airbags · 4 crashes
    4 complaints
  • Fuel, Hybrid & EV Propulsion
    3 complaints
  • Acceleration & Cruise Control
    2 complaints
  • Lighting
    2 complaints
  • Wheels & Tires
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Unknown or other25
Suspension14
Electrical system13
Steering12
Power train12
Engine10
Structure:body7
Seat belts5

When problems happen (mileage)

9Under 10k910k–30k530k–60k260k–100k100k–150k150k+
Mileage at the time of the problem, for 2023 Ford Explorer complaints that list mileage.

2023 Ford Explorer recalls (15)

  • Recall 26V451000Jul 14, 2026387,911 vehicles
    SEATS:MID/REAR ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

    Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

  • Recall 26V159000Mar 17, 2026561 vehicles
    SEAT BELTS

    Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

    Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

  • Recall 26V123000Mar 3, 2026889,950 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

  • Recall 25V685000Oct 10, 202559,006 vehicles
    EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    Risk: An electrical short circuit can increase the risk of a fire.

    Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

  • Recall 25V455000Jul 7, 2025850,318 vehicles
    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

    Risk: An engine stall increases the risk of a crash.

    Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

  • Recall 25V442000Jun 27, 2025200,237 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

  • Recall 25V393000Jun 13, 2025304,662 vehicles
    SEATS:MID/REAR ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

    Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

    Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

  • Recall 25V159000Mar 14, 202549,399 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

    Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

  • Recall 24V852000Nov 8, 202427,678 vehicles
    EQUIPMENT:OTHER:LABELS

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

  • Recall 24V091000Feb 8, 2024121 vehicles
    STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM · SUSPENSION:FRONT:MACPHERSON STRUT

    Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

    Risk: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.

    Remedy: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.

  • Recall 23V686000Oct 13, 20232,866 vehicles
    BACK OVER PREVENTION:DISPLAY FUNCTION · ELECTRICAL SYSTEM:WIRING

    Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

    Remedy: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

  • Recall 23V597000Aug 25, 202310 vehicles
    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS

    Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.

    Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in an engine stall, increasing the risk of a crash.

    Remedy: Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.

  • Recall 23V342000May 12, 2023442,973 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

  • Recall 23V070000Feb 10, 20231,138 vehicles
    POWER TRAIN:AUTOMATIC TRANSMISSION

    Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

    Risk: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.

    Remedy: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.

  • Recall 23V022000Jan 23, 2023382,759 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Recent 2023 Ford Explorer complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 28, 2026GASuspension
    I am submitting this complaint involving suspension on 2023 Ford Explorer. Dealership has replaced the right front stunt mount two times. The problem is still not corrected.
    NHTSA complaint #11767501 · source
  2. Filed Sep 18, 2026MDOther / Unknown
    I was driving on the highway at approximately 70mph in my 2023 Ford Explorer Platinum which has 30,000 miles on it. We heard a loud noise which sounded like a gun went off inside the car. My sunroof exploded outward with no warning or messages and no impact. Edges of the remaining glass were angled upward indicating that the glass burst outward. There were no signs of glass impacting the thin fabric retractable shade. We had been driving for about 3 hours when the incident…
    NHTSA complaint #11765256 · source
  3. Filed Sep 16, 2026MODriver Assistance & Safety TechTransmission & Drivetrain
    While driving, vehicle made a grinding sound, and all systems related to cruise, 4wd, decent control all illuminated on dash. Vehicle was taken to dealer, metro ford. Metro ford stated the transfer case has failed internally, and being replaced under powertrain. A week later, I received a callback, and the service writer stated after replacing and a test drive- it is still an issue, and the vehicle has an issue- which they feel is the AWD module, AWD module failed causing…
    NHTSA complaint #11764616 · source
  4. Filed Sep 6, 2026TXOther / Unknown
    Purchased new June 2023, took delivery October 2023 due to camera recall. Drive to work 5 miles a day, less than 10000 miles on it yet my driver side dash is now Ingles and rolling up. I see this is a common issue. I paid extra for the King Ranch edition. Seems this should be a dealer covered repair. I would like this looked into.
    NHTSA complaint #11762481 · source
  5. Filed Aug 28, 2026OHOther / Unknown
    The exhaust pipe that connects a catalytic converter to the muffler broke and was dragging on the highway. It was during rish hour and was no safe place for me to pull over and within just a few miles, the other side of it broke off and the whole pipe between the catalytic converter and muffler fell into traffic behind me. Apparently this has been an issue with 2020-2022 model years but It needs to be extended further into atleast the 2023 model year since that is what I…
    NHTSA complaint #11760401 · source
  6. Filed Aug 27, 2026CAVisibility & Wipers
    The panoramic sunshade on our 2023 Ford Explorer bunches up and dips down into the rear passenger compartment when being retracted, obstructing rear visibility when using the rear view mirror or looking over your shoulder.
    NHTSA complaint #11759896 · source
  7. Filed Aug 20, 2026GABody & Structure
    The paint is starting to bubble and flake off from inside the vehichle doors by the seam where corrosion under the paint has started. I have looked at multiple complaints from other explorer owners and this is a common issue that ford does not want to fix. There sheet metal is contaminated with “white oxidized rust underneath the paint causing the bubbling and paint letting go resulting in further rust.
    NHTSA complaint #11758266 · source
  8. Filed Aug 10, 2026AKOther / Unknown
    I am submitting this complaint regarding my 2023 Ford Explorer ST and my inability to obtain the remedy for NHTSA Campaign 26V123 / Ford Recall 26C11, involving a rearview-camera/SYNC display condition that may reduce rear visibility and increase crash risk. RCAK-26V123-1258 2.pdf Kendall Ford of Anchorage has notified me in writing that it will no longer perform any work on my vehicle, including recalls. Kendall states recalls require a Ford-authorized facility and…
    NHTSA complaint #11755840 · source

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Other 2023 Ford models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology