Recall 23V022000: 2020–2023 Ford Explorer, 2020–2023 Lincoln Aviator, 2020–2022 Lincoln Corsair

Updated from NHTSA data · How we count

Report date
Jan 23, 2023
Vehicles affected
382,759
Models
3
Initiated by
OVSC

The problem

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V022000
Manufacturer campaign
23S02
Manufacturer
Ford Motor Company
Owner letters
Feb 13, 2023
Components
Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology