2020 Ford Explorer problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 1,222 complaints with NHTSA about the 2020 Ford Explorer, most often about transmission & drivetrain. There are 33 recalls for this model year.

Complaints
1,222
Recalls
33
Crashes
36
Fires
10
Injuries
38
Median mileage
24,093 mi
at time of problem

Key facts

  • Transmission & Drivetrain is the most-reported problem area, named in 491 of 1,222 complaints (40%).
  • Electrical System (184) and driver assistance & safety tech (177) follow.
  • Half of the complaints that list mileage happened before 24,093 mi.
  • Owners reported 36 crashes, 10 fires and 38 injuries.
  • The 2020 Ford Explorer has 33 recalls on file.
  • NHTSA has opened 3 defect investigations covering this vehicle.
  • It ranks 2nd of 22 Ford Explorer model years by our severity-weighted complaint score (1st = worst).
  • That is 327% more complaints than the 2019 model year (286).

2020 Ford Explorer problems by category

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Power train480
Unknown or other204
Electrical system180
Engine115
Service brakes80
Visibility/wiper57
Exterior lighting55
Back over prevention40

When problems happen (mileage)

143Under 10k7010k–30k7230k–60k8060k–100k37100k–150k2150k+
Mileage at the time of the problem, for 2020 Ford Explorer complaints that list mileage.

2020 Ford Explorer recalls (33)

  • Recall 26V451000Jul 14, 2026387,911 vehicles
    SEATS:MID/REAR ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

    Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

  • Recall 26V402000Jun 24, 2026741,195 vehicles
    POWER TRAIN:AUTOMATIC TRANSMISSION

    Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

    Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

    Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

  • Recall 26V159000Mar 17, 2026561 vehicles
    SEAT BELTS

    Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

    Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

  • Recall 26V117000Mar 3, 2026604,533 vehicles
    VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

  • Recall 26V123000Mar 3, 2026889,950 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

  • Recall 25V685000Oct 10, 202559,006 vehicles
    EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    Risk: An electrical short circuit can increase the risk of a fire.

    Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

  • Recall 25V442000Jun 27, 2025200,237 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

  • Recall 25V393000Jun 13, 2025304,662 vehicles
    SEATS:MID/REAR ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

    Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

    Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

  • Recall 25V166000Mar 14, 20254,247 vehicles
    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

    Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

  • Recall 25V159000Mar 14, 202549,399 vehicles
    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

    Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

  • Recall 25V093000Feb 14, 2025240,510 vehicles
    SEAT BELTS

    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

    Risk: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

  • Recall 24V852000Nov 8, 202427,678 vehicles
    EQUIPMENT:OTHER:LABELS

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

  • Recall 24V598000Aug 9, 202485,238 vehicles
    ENGINE

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    Risk: An engine compartment fire increases the risk of injury.

    Remedy: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

  • Recall 24V188000Mar 8, 20241,988 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

  • Recall 23V675000Oct 6, 2023238,364 vehicles
    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    Risk: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

    Remedy: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

  • Recall 23V626000Sep 8, 20232,954 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

  • Recall 23V342000May 12, 2023442,973 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

  • Recall 23V305000Apr 28, 2023523 vehicles
    BACK OVER PREVENTION:DISPLAY FUNCTION

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

    Remedy: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

  • Recall 23V199000Mar 24, 2023674 vehicles
    PARKING BRAKE:ELECTRICAL · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

    Risk: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

    Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

  • Recall 23V069000Feb 10, 20233,674 vehicles
    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

    Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

    Remedy: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

  • Recall 23V022000Jan 23, 2023382,759 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

    Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

  • Recall 21V735000Sep 22, 2021228,297 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

    Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

  • Recall 21V154000Mar 10, 202149 vehicles
    SUSPENSION:REAR

    Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

    Risk: Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

    Remedy: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

  • Recall 20V788000Dec 17, 20201,405 vehicles
    ENGINE

    Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

    Risk: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

    Remedy: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

  • Recall 20V730000Nov 24, 202017 vehicles
    FUEL SYSTEM, GASOLINE:STORAGE

    Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

    Risk: An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.

    Remedy: Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

  • Recall 20V693000Nov 10, 202010,905 vehicles
    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

    Risk: Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

    Remedy: Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

  • Recall 20V575000Sep 23, 2020620,246 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: Reduced rearward visibility can increase the risk of a crash.

    Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

  • Recall 20V549000Sep 10, 202029 vehicles
    SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

    Risk: Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

    Remedy: Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

  • Recall 20V497000Aug 21, 2020488 vehicles
    AIR BAGS:CRITICAL FASTENERS · AIR BAGS:SIDE/WINDOW · SEATS

    Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

    Risk: If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

    Remedy: Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

  • Recall 19V859000Dec 4, 20193,857 vehicles
    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

    Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

    Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy: Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

  • Recall 19V687000Sep 30, 201910,655 vehicles
    ELECTRICAL SYSTEM:WIRING

    Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

    Risk: The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

    Remedy: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

  • Recall 19V633000Aug 28, 2019639,137 vehicles
    SEATS:FRONT ASSEMBLY:RECLINER · SEATS:MID/REAR ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

  • Recall 19V575000Aug 5, 201913,896 vehicles
    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · PARKING BRAKE · POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

    Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

    Risk: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

    Remedy: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

NHTSA defect investigations

  • DP25001Opened Sep 5, 2025Closed Apr 9, 2026

    Underbody shields detachment

    The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles. The petition alleges premature degradation and detachment of the plastic underbody shields, potentially leading to road debris. The petition itself can be reviewed at NHTSA.gov under ODI number 11682326. A search of the subject vehicle population was undertaken using complaints submitted to ODI. No related complaints were found in NHTSA’s database for the subject vehicle population. …

  • RQ23002Opened Jun 20, 2023Closed Feb 15, 2024led to recall 23V675

    Rear Axle Bolt Failure

    On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ was opened to focus on the effectiveness of the remedies of Recalls 22V-255 and 23V-199 related to the alleged problem. Recall 22V-255 involved replacing the bushing and axle cover in the following subject vehicles: 3.3L FHEV Police built before October 14, 2020, and 3.3L Gas Police vehicle built bef…

  • RQ21002Opened Aug 3, 2021Openled to recall 26V104

    Rearview Camera FMVSS 111 Noncompliance

    On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera op…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2020 Ford Explorer SUV 4WD★★★★★★★★★★★★★★★★★★★☆
2020 Ford Explorer SUV RWD★★★★★★★★★★★★★★★★★★★☆

Recent 2020 Ford Explorer complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 8, 2026MISteeringTransmission & DrivetrainVisibility & Wipers
    on the highway it was raining heavily, and my 6 years old was in car back seat. Suddenly wipers stopped working, Steering wheel wasn't working, indicator was not working, I was getting multiple warnings on my screen. We would have ended up in a major accident.
    NHTSA complaint #11769834 · source
  2. Filed Oct 7, 2026CATransmission & Drivetrain
    On [XXX], while driving on the freeway with my family, my 2020 Ford Explorer ST violently and unexpectedly commanded a severe transmission downshift on its own. Upon stopping the vehicle, the transmission completely failed to engage Drive or Reverse, entirely immobilizing the vehicle and rendering it a severe hazard. The vehicle had to be towed 142 miles away to Diamond Ford in Lancaster, CA. Diamond Ford has officially diagnosed the failure as a broken parking pawl…
    NHTSA complaint #11769700 · source
  3. Filed Oct 4, 2026MILighting
    Drivers side low beam intermittently does not operate. Becoming more and more common. Now, passenger side lamp is doing the exact same thing, and both shut down while in motion at night. These lamps should not fail like this. There is an existing recall for 2026 vehicles with the exact same issues.
    NHTSA complaint #11768857 · source
  4. Filed Oct 2, 2026FLElectrical SystemLighting
    "CHECK HEADLAMP SYSTEM SEE MANUAL" appears intermittently on the dash with headlights going out. As hundreds of others have reported here and on internet forums, we too are dealing with intermittent headlights. This is a major SAFETY issue while driving at night and your headlights go out suddenly. After bringing our vehicle to a Ford Dealership (who regularly service our vehicle) and paying a diagnostic fee, they could not properly diagnose the issue and said the only fix…
    NHTSA complaint #11768546 · source
  5. Filed Oct 2, 2026CATowedTransmission & Drivetrain
    The contact owns a 2020 Ford Explorer. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission independently shifted into neutral(N) and later shifted into park(P), and the vehicle jerked. The contact stated that the power train warning light was illuminated. The vehicle was towed to the residence. The contact's husband, who was an independent mechanic, diagnosed the vehicle…
    NHTSA complaint #11768503 · source
  6. Filed Sep 29, 2026CATransmission & Drivetrain
    2020 Ford Explorer Transmission Failure Vehicle: 2020 Ford Explorer Limited (~66,000 miles) SAFETY HAZARD: My SUV experiences a violent jolt while driving that feels like a sudden, unexpected brake tap. Originally occurring at 35 mph, the defect has actively degraded: it now breaks right through Sport Mode and aggressively occurs at 45 mph. This unexpected deceleration in traffic is a severe safety hazard that risks a rear-end collision. DELAER DIAGNOSTIC FINDINGS…
    NHTSA complaint #11767923 · source
  7. Filed Sep 29, 2026ORTransmission & Drivetrain
    Several sensors starting going off all at once, car would lose power, if I tried to reverse it wasn’t able to get in gear for 5-10 seconds. It was around 78k miles. Of course my warranty ended at 75k. It was happening randomly then became more frequent. I took it to the dealer they said they think it is “dtc C0631 present referred tsb 25-2373 need to replace frontIntermediate Shaft Assembly . cost to replace is $1400.00 . then retest after.”. I was shocked to find that this…
    NHTSA complaint #11767644 · source
  8. Filed Sep 28, 2026142,722 miTXTowedTransmission & Drivetrain
    The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH with her child inside the vehicle, the accelerator pedal was depressed, but the vehicle unexpectedly shifted into Park and lost motive power, nearly causing a crash. The contact was forced to veer over onto the grass because there was no…
    NHTSA complaint #11767415 · source

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Other 2020 Ford models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology