2020 Ford Fusion electrical system problems

Related recalls

• Recall 23V440000Jun 23, 202314,452 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

  Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

  Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

  Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

What owners say

1. Filed Sep 16, 2026NJElectrical System

   The contact owns a 2020 Ford Fusion. The contact received notification for NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

   NHTSA complaint #11764621 · source
2. Filed Apr 8, 2026MIElectrical SystemEngine

   I don't know if this qualifies as an immediate safety issue, however, if the vehicle is stopped and placed into park on a busy freeway, or in traffic in any way, then this absolutely is a safety issue after the fact because the vehicle cannot be moved due to not being able to get it into gear. This involves the shift linkage component and not being able to get the car out of park and into any other gear. It's already an active recall but it's VIN specific and my VIN was not…

   NHTSA complaint #11730018 · source
3. Filed Mar 19, 2026DEFire1 injuredBody & StructureElectrical SystemFuel, Hybrid & EV Propulsion

   I am reporting a life-threatening incident involving my 2020 Ford Fusion PHEV. On December 5, 2025, while my wife was driving on a public street, the vehicle suffered a sudden, complete engine failure followed by smoke and fire originating from the high-voltage battery pack in the trunk. There were no prior warning signs or dashboard alerts before the incident. This vehicle was sold via IAAI auction in September 2023 without disclosing the active, critical safety recall…

   NHTSA complaint #11725471 · source
4. Filed Feb 25, 2026MIElectrical System

   I keep getting SHIFT SYS FAULT error. My car will not move out of P (park). I towed my car to repair shop on 2/11/2026 - 02/13/2026 the mechanic told me he replaced the bushing kit and the gear dial. Less than a week later on 02/26/2026 I got the same error and was able to drive my car to Village Ford Dealership (my car is still there) I was told on Monday that the technicians thought they fixed the issue but the same thing happen and now they are unable to get the car out…

   NHTSA complaint #11720342 · source
5. Filed Feb 13, 2026DCFireElectrical SystemFuel, Hybrid & EV Propulsion

   "The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly shut down with a 'System Performance' alert, and cooling fans engaged at maximum speed. Moments later, a thermal runaway event began in the high-voltage Li-ion battery pack, leading to a catastrophic fire. This is directly related to Recall 23V440 / 23S33 (BECM failure). The fire was extinguished by the local fire department in Telavi, Georgia (Country)."

   NHTSA complaint #11717716 · source
6. Filed Feb 11, 2026TXElectrical System

   Component: electrical system, engine i have had this sensor that makes my check engine light stay on 3 separate times! This needs to be re called i see multiple complaints with the same concern

   NHTSA complaint #11717438 · source
7. Filed Jan 17, 2026TXElectrical System

   I don't know what failed, but my vehicle spontaneously combusted this morning in front of my apartment.and is a total loss. Fire Marshal's [XXX] ) Case# XX-XXX. The fire also destroyed the vehicle sittling next to it. We are lucky the building didn't catch on fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11711625 · source
8. Filed Jan 9, 2026VAElectrical SystemTransmission & Drivetrain

   I am the second owner on my Ford fusion 2020 SE all-wheel-drive I got the car at 21,000 I had warranty since I had the warranty. I've been going for this power training code and having them check my car out all the time they always say there's nothing wrong with it. It's just the code is being erased so by the time my warranty went out all these problems are coming up and now they could find those problems I've been inquiring about

   NHTSA complaint #11709990 · source
9. Filed Dec 18, 2025TXBrakesElectrical SystemTransmission & Drivetrain

   When these problems started it was only 6 months after purchase and I was already having issues with power train malfunctions and it didnt want to switch gears. I purchased this at roughly 47,000 miles and it didnt make it to 70,000 miles before I ultimately decided it was not the safe vehicle that was advertised to my family and I. It was taken to the dealership over 3 times in under a year and for some reason the problem never got resolved. I have been sued for the…

   NHTSA complaint #11705924 · source
10. Filed Nov 10, 2025OHElectrical SystemTransmission & Drivetrain

    2020 Ford Fusion SE- Transmission problems. Only 98,000 miles on the car and have had issues with this transmission after a year of having it. Transmission fluid was good but there is a small leak, slipping gears, winding, and gear auto shifting back to park. No combustion or power until it hits 60 mph. Has been checked by mechanics. No lights on dash at all!

    NHTSA complaint #11698498 · source
11. Filed Aug 14, 2025NYElectrical System

    The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available.…

    NHTSA complaint #11680697 · source
12. Filed Jul 24, 2025TNDriver Assistance & Safety TechElectrical SystemSteering

    Randomly 'service advance trac', 'pre-collision assist not available', lane assist not available', power assist steering not available', hill assist not available', warning lights appear. When they do i completely lose power steering. Which is extremely dangerous while driving. Most the time i can turn off and restart the car and it goes away. However, now it has become more frequent and has started losing complete power of the car turning off while driving. I almost died on…

    NHTSA complaint #11675920 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology