2011 Ford Fusion electrical system problems

Updated from NHTSA data · How we count

44 owners have reported electrical system problems with the 2011 Ford Fusion, 6% of all complaints about this model year. The typical problem appeared around 128,262 mi.

Electrical System complaints
44
Crashes
1
Fires
1
Injuries
1
Related recalls
0
Median mileage
128,262 mi

Specific components reported

Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.

ComponentComplaints
Electrical system43
Electrical system:ignition:coil:spark plugs1

Electrical System complaints across Ford Fusion years

420062200722008220096020104420115620124920138520146620151062016752017252018352019382020
Electrical System complaints by model year. The 2011 is highlighted.

Mileage when the problem appeared

Under 10k10k–30k30k–60k460k–100k8100k–150k3150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Jul 6, 2026OHElectrical System
    On July 4, the electrical system under the dash caught fire and burned the ignition and dash, all the electrical under the dash
    NHTSA complaint #11748423 · source
  2. Filed Jun 5, 2026GAElectrical SystemSteering
    The power steering keeps going out after it was brought in for recall years ago and the recall is up the the issue keeps goin on with the car I don't understand what to do because the shop i brought it to said the power steering is brand new they don't understand why it's even doin it and also they couldn't even reprogram the system I wanted to know why doesn't ford fix this and why wouldn't they want to help
    NHTSA complaint #11742395 · source
  3. Filed Apr 19, 2026VAElectrical SystemSteering
    On my 2011 Ford Fusion the power steering has failed and it seems to be covered by 15V340000 (15S18), specially supplement 3 but the dealership doesn't wish to acknowledge the warranty replacement. Currently the vehicle cannot be driven safely. I have had several mechanics look at the vehicle including a Ford authorized dealership. The suggested fix is as explained in the 15V340000 (15S18) and 15N01.
    NHTSA complaint #11732287 · source
  4. Filed Mar 17, 2026MIElectrical SystemSteering
    I experienced a complete loss of power steering on my 2011 Ford Fusion. Luckily I managed to avoid an accident and had the vehicle towed to my mechanic. When he told me what caused the issue, I looked up all recalls on this vehicle using my VIN for the 2011 Ford Fusion on both Ford's website and the nhtsa.gov website. There was a recall in 2015 for Loss of Electric Power Steering Assist NHTSA ID Number: 15V340000. Ford's number for this recall is 15S18. I called Ford…
    NHTSA complaint #11725033 · source
  5. Filed Oct 24, 2025CAElectrical SystemSteering
    am filing this complaint regarding a serious safety defect in my 2011 Ford Fusion. The vehicle’s electric power steering (EPAS) intermittently fails while driving, causing the steering to become extremely heavy and sometimes lock up. The dashboard displays a “Power Steering Assist Fault” warning. Restarting the car temporarily restores steering assist, but the problem recurs. This is a direct safety hazard. Driving the vehicle in this condition is dangerous, as the steering…
    NHTSA complaint #11695486 · source
  6. Filed Mar 10, 2025INFireElectrical SystemSeats & Seat Belts
    My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred heating pad in the seat had burnet makers on it. I have picture showing that the electrical part in the heating pad indicator has black marks around the wires and burnt through the pad and the electrical coils. The seat under the leather part had damage to it. This would have caused a fire. I’m very lucky. I bought the part on [XXX]. I just want to be…
    NHTSA complaint #11647497 · source
  7. Filed Jan 3, 2025FLElectrical SystemSteering
    The Power Steering failed on a 2011 ford fusion se. The recall supposedly ended after 150k miles and I’m 150 miles over and they refused to do it which is shady. Never had a issue until I passed the certain mileage.
    NHTSA complaint #11633827 · source
  8. Filed Aug 6, 2024TXElectrical System
    As stated in a previous complaint vehicle has what one professional mechanic diagnosed as an "electrical fathom draw" which drains the battery. The issue with the vehicle started on July 1st which the timing seems ironic since it was the first day of the month. I have taken the vehicle to several qualified mechanics who could not diagnose what was draining the battery. Purchased a new battery and still having the same issue. Each time I had roadside assistance jumpstart the…
    NHTSA complaint #11606686 · source
  9. Filed Aug 5, 2024MSElectrical SystemSteering
    The steering wheel becomes stiff and won’t move.. I can not turn it at all if I’m driving.. which can cause me to have an accident because I can’t even turn the wheel. Also I called Ford here in Mississippi and they said my particular VIN was not in the recall for power steering problems but it was in the years that were recalled. My teenager drives this car and that’s how we found out, she called me panicking and that could have ended very badly.
    NHTSA complaint #11606445 · source
  10. Filed Aug 3, 2024ILDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control
    #FMSCA v. #GST . * DEATH by HAZMAT 12/12/12. 07/07/07. 05.05.05. Few other dates. *Voip, *Sirus , IQ EMS speaks only central asia languages. Unknown war zone in conflict by indemnity policy in place via marriage certificate. EMT heisted by satellite controls of vehicle and few other fuel funds fuels DBA . Heisted all of my USA insurance associate with land records retrieval orders.
    NHTSA complaint #11606248 · source
  11. Filed Jul 30, 2024145,000 miCAElectrical System
    The contact owns a 2011 Ford Fusion. The contact stated that the vehicle had failed to start. The vehicle was taken to several independent mechanics to be diagnosed. The contact stated that a mechanic replaced the starter; however, the failure persisted. The contact related the failure to an unknown recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 145,000. The VIN was not available.
    NHTSA complaint #11605447 · source
  12. Filed May 31, 2024SCElectrical SystemSteering
    The "Power Steering Assist Fault" light came on when the car was started and the steering wheel was very heavy and hard to move. Simultaneously, the "Service AdvanceTrac" light also came on. The vehicle was later scanned and an internal component failure code "U-3000:04-68" was identified for the Power Steering Motor. This is an internal system failure. The safety risk was to the driver along with other drivers on the road due to the vehicle being harder to control. The…
    NHTSA complaint #11591698 · source

Other 2011 Ford Fusion problem areas

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology