2011 Ford Fusion steering problems

Related recalls

• Recall 15V340000Jun 2, 2015393,623 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

  Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

  Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

What owners say

1. Filed Oct 2, 2026WASteering

   Turning on my car and the message power steering asstist fault comes on. Turning g off the car would work for awhile but not now. We got a new battery and that didn't help. I had the recall done in 7/30/2015. I called Ford 10/2/2026 and they said even tho I had very low miles the 10 years had passed first so the one time fix wouldn't apply. Someone may call me from Ford to ask further details. Also advised to save receipts on any repairs I do in case there is a chance down…

   NHTSA complaint #11768536 · source
2. Filed Sep 15, 2026NMTowedSteering

   The contact owns a 2011 Ford Fusion. The contact stated that while driving 35 MPH, the vehicle lost power steering assist, making the steering wheel difficult to turn and causing the vehicle to wobble from side to side. The message "Power Steering Assist" was displayed, and an unknown warning light illuminated. The contact stated that the failure posed a safety risk to the contact and her children. The contact pulled over to the side of the road, and the vehicle was towed to…

   NHTSA complaint #11764337 · source
3. Filed Jul 17, 2026MOSteering

   The vehicle experienced a sudden, complete failure of the electronic power steering assist while operating, resulting in a dangerous increase in steering effort and an immediate safety hazard. A professional OBD-II diagnostic scan retrieved active trouble codes C1277-20 (Steering Wheel Angle Sensor Signal Failure) and C1963-20 (Stability Control Inhibit Warning). This internal sensor failure matches the exact physical defect detailed in NHTSA Campaign Number 15V340000 (Ford…

   NHTSA complaint #11751213 · source
4. Filed Jul 15, 2026MNSteering

   Yesterday evening, my power steering went out (EPAS), it did that when the car had been parked for the night and not in motion thankfully so nobodies safety was at risk, but I don’t know if and when it’ll happen again. According to Ford, it has been a recurring problem with ford fusion modules similar to mine, that the EPAS has been defective, and therefore making it dangerous to drive. My exact car has been inspected by a mechanic, and while it has been looked at, there…

   NHTSA complaint #11750620 · source
5. Filed Jun 18, 2026OHSteering

   Having loss of power steering assist the advanced trac peering steering says service now I feel it should fall under a recall cause I took it to a mechanic shop and they told me they ford fusion have issues with the power assist steering cause it goes out

   NHTSA complaint #11744954 · source
6. Filed Jun 5, 2026GAElectrical SystemSteering

   The power steering keeps going out after it was brought in for recall years ago and the recall is up the the issue keeps goin on with the car I don't understand what to do because the shop i brought it to said the power steering is brand new they don't understand why it's even doin it and also they couldn't even reprogram the system I wanted to know why doesn't ford fix this and why wouldn't they want to help

   NHTSA complaint #11742395 · source
7. Filed Jun 1, 2026165,000 miMOSteering

   The contact owns a 2011 Ford Fusion. The contact stated that while driving at 65 MPH, the power steering became inoperable. While reversing, the steering wheel became inoperable but corrected itself. No warning lights were illuminated. The contact stated the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The local dealer was called, who confirmed there were only certain vehicles covered. The dealer informed there was no recall coverage for his VIN. The…

   NHTSA complaint #11741256 · source
8. Filed May 4, 2026TNSteering

   The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the power steering failure warning light illuminated. The contact had to apply all of her strength to turn the steering wheel in the intended direction. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an…

   NHTSA complaint #11735496 · source
9. Filed Apr 28, 2026CASteering

   The contact owns a 2011 Ford Fusion. The contact stated that while driving at a low speed, the steering wheel became difficult to turn. The vehicle was turned off and restarted, and the steering wheel started operating as intended. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

   NHTSA complaint #11734391 · source
10. Filed Apr 21, 202644,000 miNJSteering

    The contact owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the message "Service Power Steering Now" was displayed and the steering wheel was difficult to turn. The vehicle was restarted and regained power steering functionality. The following day, the vehicle was taken to the dealer, and an appointment was scheduled for the vehicle to be diagnosed and repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000…

    NHTSA complaint #11732676 · source
11. Filed Apr 19, 2026VAElectrical SystemSteering

    On my 2011 Ford Fusion the power steering has failed and it seems to be covered by 15V340000 (15S18), specially supplement 3 but the dealership doesn't wish to acknowledge the warranty replacement. Currently the vehicle cannot be driven safely. I have had several mechanics look at the vehicle including a Ford authorized dealership. The suggested fix is as explained in the 15V340000 (15S18) and 15N01.

    NHTSA complaint #11732287 · source
12. Filed Apr 13, 2026120,000 miPASteering

    The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 35 MPH, the steering wheel became difficult to turn left or right. The contact stated that an unknown warning light was illuminated, and the message "Service Power Steering Now" was displayed. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that the steering wheel failed to turn as needed. The contact…

    NHTSA complaint #11730776 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology