2021 Ford Mustang Mach E acceleration & cruise control problems

Related recalls

• Recall 22V333000May 13, 2022464 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE · VEHICLE SPEED CONTROL

  Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

  Risk: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.

  Remedy: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.

What owners say

1. Filed Jul 31, 202665,000 miCACrashTowedBrakesAcceleration & Cruise Control

   The contact owns a 2021 Ford Mustang Mach-E. While the contact's daughter was driving at an undisclosed speed, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was being parked in the residence driveway. The vehicle crashed into the right side of the residence before coming to a stop. The air bags did not…

   NHTSA complaint #11754043 · source
2. Filed Apr 29, 2026CADriver Assistance & Safety TechAcceleration & Cruise Control

   Vehicle: 2021 Ford Mustang Mach-E Component: Image Processing Module A (IPMA) / Front Camera / Forward Collision Avoidance System The IPMA and front camera system have failed, disabling Pre-Collision Assist, AEB, forward collision warning, and adaptive cruise control while driving. The vehicle is available for inspection upon request. Warning messages "Front Camera Fault Service Required" and "Pre-Collision Assist Not Available" first appeared August 24, 2022 and have…

   NHTSA complaint #11734458 · source
3. Filed Sep 25, 2025NYDriver Assistance & Safety TechAcceleration & Cruise Control

   When in cruise control, any speed, car suddenly accelerates This happens while driving, or sometimes after stopping and then resuming previous set speed. For example I was driving in cruise control at 38 mph, when the car suddenly sped to 50mph. Or when on a highway, driving at 55mph, the car suddenly accelerated to 70mph. Started about 3 weeks ago.

   NHTSA complaint #11689770 · source
4. Filed Jul 11, 2025WIDriver Assistance & Safety TechAcceleration & Cruise Control

   A KNOWN faulty camera problem for 100s of Ford EVs. Starts off as very intermediate warnings until it stops working all together. This problem doesn't allow you to use cruise control and a host of other standard safety features. This should be a recall, I can't imagine someone getting hurt or worse because ford isn't getting ahead of this thing.

   NHTSA complaint #11672810 · source
5. Filed Jun 10, 2025NJBrakesAcceleration & Cruise ControlTransmission & Drivetrain

   Was driving and suddenly all errors started popping up Hill start assist warning 1 pedal driving unavailable Pre collision assist not available Antilock brake fault, etc Lost braking power, steering got stiff, accelerated suddenly.

   NHTSA complaint #11666168 · source
6. Filed Oct 31, 2024COFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   It accelerated unexpectedly with no input while decelerating in one pedal drive mode. Cruise control was not in use at all during the drive.

   NHTSA complaint #11623040 · source
7. Filed Oct 10, 2024IADriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

   Front camera stopped working after a long period of working intermittently (started to happen after passing warranty at 30,000 miles). Without that camera many safety features are disabled, like a front collision warning, lane departure, cruise control with adoptive speed, emergency breaking. The cable and processor issue was confirmed by Ford dealership service.

   NHTSA complaint #11619109 · source
8. Filed Sep 14, 2024CADriver Assistance & Safety TechAcceleration & Cruise Control

   The car is frequently but intermittently reporting a failure with the front camera: "Front camera fault Service required". When this happens, the adaptive cruise control and other ADAS are disabled, which is a safety hazard while driving the car, especially at highway speeds. This issue began very infrequently in March 2024 and now happens on the majority of trips when driving the vehicle. I took the car to a Ford service center for repair. They did a software update on the…

   NHTSA complaint #11614635 · source
9. Filed Sep 10, 2024NJDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

   Received intermittent warnings that the front collision warning system, cruise control and front camera were not working. The problem I think began after having my roof/windshield removed/reglued under recall. It was intermittent and I could not tell if software updates were resolving the problem, but then the problem became permanent at which time my car was out of warranty. Which does not seem fair since the problem began during the warranty period,. likely as a result of…

   NHTSA complaint #11613817 · source
10. Filed Sep 8, 2024CODriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

    Received a front camera fault warning in the car. The fault disables the safety feature of pre-collision-collision assist. Had an independent service center check it out, they let me know there is a TSB from ford. Waiting for the a scheduled appointment.

    NHTSA complaint #11613323 · source
11. Filed Aug 25, 2024ORCrashAcceleration & Cruise Control

    When stopped at a stoplight, in unbridled mode with one pedal driving engaged, the car surged forward on it's own. The surge forward caused my vehicle to rear-end another vehicle. I would assume the failure was the one pedal driving system and it is available for inspection. The problem has not been reproduced or inspected yet, but we have an appointment for a Ford dealer to evaluate the car. The only warning was the pre collision warning which did go off.

    NHTSA complaint #11610754 · source
12. Filed Jul 19, 2024NJDriver Assistance & Safety TechAcceleration & Cruise Control

    I am getting a warning in the car that the front camera is failing. The warning includes an error that the front camera failed, and that the forward collision is unavailable. Each time this happens, this causes the cruise control, lane centering and lane departure systems to disengage, which means the vehicles hard brakes at highway speeds when this happens. It disabled forward collision detection when this happens. Ford has TSB for this but when I took it in for…

    NHTSA complaint #11603322 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology