2023 Ford Mustang Mach E electrical system problems

Related recalls

• Recall 26V582000Sep 9, 202686 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

  Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

  Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

  Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

• Recall 25V404000Jun 13, 2025197,432 vehicles
  ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE · LATCHES/LOCKS/LINKAGES:DOORS:LATCH

  Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

  Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.

  Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

What owners say

1. Filed Oct 8, 2026KSElectrical SystemEngineTransmission & Drivetrain

   I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My vehicle experienced failures on May 28, 2026, June 25, 2026, and October 1, 2026. Prior to each failure, the vehicle displayed "High Voltage Battery Warning" and "Powertrain…

   NHTSA complaint #11769941 · source
2. Filed Sep 22, 2026CADriver Assistance & Safety TechElectrical System

   On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault – Service Required" error message, in addition to a "Pre-Collision Assist Not Available" error message, also followed by an error message indicating that lane centering is also no longer functioning. All of…

   NHTSA complaint #11766238 · source
3. Filed Sep 12, 2026VAElectrical SystemSeats & Seat BeltsAcceleration & Cruise Control

   Multiple intermittent electrical/software malfunctions in my Ford Mustang Mach-E, one of which poses an acute safety risk. STEERING WHEEL BUTTON / UNCOMMANDED ACCELERATION: A button on the steering wheel, when pressed, causes the vehicle to suddenly accelerate to a high speed with no corresponding throttle input from me, and speed cannot be immediately brought back under control. This creates a serious risk of collision to myself, passengers, and other road users. DOOR…

   NHTSA complaint #11763821 · source
4. Filed Sep 8, 2026NYDriver Assistance & Safety TechElectrical SystemOther / Unknown

   Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's internal In-Vehicle Technology (IVT) records confirm this failure originated in December 2025 while vehicle was fully under its 3-year bumper-to-bumper warranty. Because vehicle's underlying diagnostic and software infrastructure is completely frozen in an…

   NHTSA complaint #11762679 · source
5. Filed Jun 25, 2026CADriver Assistance & Safety TechElectrical SystemSeats & Seat Belts

   Vehicle in question had problems since day. One computer was affected was never fixed. Many problems ended up in agency for repairs a total of 9 1/2 months and I’ve only have a three year lease on the vehicle and have not been able to use it fully because of electrical and further issues. Litigation found with my attorneys and Ford attorneys, that the vehicle had multiple problems and was issued by a judge, repayment and penalties.

   NHTSA complaint #11746355 · source
6. Filed Nov 24, 2025CAElectrical SystemEngineTransmission & Drivetrain

   After stopping the vehicle to run an errand, the vehicle locked up. The steering wheel would not turn. The vehicle would not shift into any gear. The vehicle was inoperable and I found myself stranded 25 miles from home. The vehicle was towed to our local Ford dealership where it has been for the past two weeks. This failure could just as occurred on the road causing a dangerous situation.

   NHTSA complaint #11701311 · source
7. Filed Oct 29, 2025ALFireElectrical System

   Description of Incident: On August 3, 2025, while driving my 2023 Ford Mustang Mach-E, smoke began rising from the front of the vehicle. Within moments, flames erupted. I pulled over and evacuated. The fire quickly engulfed the cabin, resulting in a total loss. Component/System Involved: UNKNOWN. Based on the location and nature of the fire, a failure in the high-voltage battery system or related electrical components is suspected. Documentation and photos are available upon…

   NHTSA complaint #11696269 · source
8. Filed Oct 23, 2025CAElectrical System

   Rear hatch on my 2023 Ford Mustang Mach-E (VIN: [XXX] , mileage: 31,751 km) opens spontaneously without user input. Occurs while parked and locked, sometimes when approaching with Phone As A Key (PAAK). Incident Details: One incident caused property damage when the hatch opened in a garage. No buttons were pressed, and foot-activated liftgate was not used. Issue is intermittent and unpredictable. Safety Concerns: Risk of property damage Potential injury if someone is near…

   NHTSA complaint #11695161 · source
9. Filed Oct 13, 2025ALElectrical SystemTransmission & Drivetrain

   Car constantly shuts down at electric vehicle charging stations and has even loss power will driving on highway and bought up powertrain fault

   NHTSA complaint #11693141 · source
10. Filed Oct 12, 2025MOElectrical SystemEngineFuel, Hybrid & EV Propulsion

    I’ve had this situation happen at least 2 to 3 times but specifically I’ll talk about the most recent. I was reversing out of my parking spot approximately 20 feet or so to where I can turn around and circle around the parking lot and exit. When I switched over to drive the vehicle accelerated rapidly unprompted. I was able to stop it by using the break, but I can also see how this could be a significant safety issue.

    NHTSA complaint #11692968 · source
11. Filed Oct 8, 2025ARDriver Assistance & Safety TechElectrical System

    My car displayed a warning that the pre-collision assist was not available. This caused all of the safety features not to work (collision warning; lane departure warning; parking collision warning etc.) The car has been in and out of the dealership since Aug. 6th to repair this but Ford has not corrected the problem. We have not been told what is wrong with the car or any estimation on if or when it will be repaired. I requested the service documents for all of the records…

    NHTSA complaint #11692151 · source
12. Filed Oct 5, 2025CAElectrical SystemAcceleration & Cruise Control

    Upon vehicle startup, the speedometer does not show on the instrument cluster (completely digital readout, analog readout not possible). In its place is the EV's remaining battery % with absolutely no way to access the speedometer and know the speed of the vehicle. This places the driver, other drivers, pedestrians, anyone else on the road at risk of excessive vehicle speed. There is no warning, error messages, or other symptoms prior to the issue happening. The only way…

    NHTSA complaint #11691485 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology