2015 Ford Taurus driver assistance & safety tech problems

Related recalls

• Recall 25V695000Oct 13, 20251,448,655 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

  Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

What owners say

1. Filed Oct 7, 202631,000 miMIDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera was intermittently inoperative. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…

   NHTSA complaint #11769559 · source
2. Filed Oct 5, 2026190,000 miMSDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that…

   NHTSA complaint #11769137 · source
3. Filed Sep 17, 202665,000 miMODriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that upon shifting into reverse(R) occasionally, the rearview camera failed to display a clear image and the message "Rear-view Camera Unavailable" was displayed. The local dealer was contacted. The failure mileage was approximately 65,000.

   NHTSA complaint #11764954 · source
4. Filed Sep 15, 2026WIDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

   NHTSA complaint #11764521 · source
5. Filed Sep 11, 2026125,000 miGADriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera image was distorted and inverted. The dealer was contacted and provided an estimate for the repair; however, the contact declined the repair due to the cost. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were…

   NHTSA complaint #11763601 · source
6. Filed Sep 10, 202690,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.

   NHTSA complaint #11763433 · source
7. Filed Sep 4, 202691,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet…

   NHTSA complaint #11762186 · source
8. Filed Sep 3, 2026134,000 miOHDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact stated that while reversing or while driving forward, the rearview camera displayed a blank image or an upside-down image, with the message "Please Contact the Dealer" displayed. The contact stated that the dealer replaced the radio three times; however, the failure persisted. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet…

   NHTSA complaint #11761901 · source
9. Filed Aug 19, 202669,000 miNCDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was contacted and confirmed that parts were available; however, the contact was advised to pay out-of-pocket for the part and the repair, with a potential reimbursement provided later.…

   NHTSA complaint #11757942 · source
10. Filed Aug 14, 2026MADriver Assistance & Safety Tech

    The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or…

    NHTSA complaint #11757016 · source
11. Filed Aug 13, 2026110,000 miWVDriver Assistance & Safety Tech

    The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the…

    NHTSA complaint #11756794 · source
12. Filed Aug 10, 202680,000 miTNDriver Assistance & Safety Tech

    The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

    NHTSA complaint #11755931 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology