2010 Freightliner Sprinter 2500 problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 1 complaints with NHTSA about the 2010 Freightliner Sprinter 2500, most often about —. There are 5 recalls for this model year.
- Complaints
- 1
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- — at time of problem
Key facts
- The 2010 Freightliner Sprinter 2500 has 5 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It ranks 6th of 9 Freightliner Sprinter 2500 model years by our severity-weighted complaint score (1st = worst).
2010 Freightliner Sprinter 2500 problems by category
- Other / Unknown1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Unknown or other | 1 |
2010 Freightliner Sprinter 2500 recalls (5)
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
- SEAT BELTS
Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
Risk: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
- EQUIPMENT
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
Risk: The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
Remedy: Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
- FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.
Risk: A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
Remedy: Dealers will replace the oil filler neck free of charge. Mercedes-benz usa is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, llc at 1-877-762-8276, and dodge sprinter owners may contact chrysler at 1-800-992-1997.
NHTSA defect investigations
- EA21002Opened Sep 17, 2021Open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…
Recent 2010 Freightliner Sprinter 2500 complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
No narrative complaints on file.
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Other 2010 Freightliner models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology