2023 GMC Acadia problems, complaints & recalls

2023 GMC Acadia recalls (4)

• Recall 23V681000Oct 12, 202342 vehicles
  VISIBILITY:WINDSHIELD

  General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

  Risk: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

  Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

• Recall 23V172000Mar 16, 20238,744 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION

  General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

  Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

• Recall 23V043000Feb 2, 202310 vehicles
  POWER TRAIN:DRIVELINE:DRIVESHAFT

  General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

  Risk: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

• Recall 22V708000Sep 22, 202224 vehicles
  EQUIPMENT:OTHER:LABELS

  General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

  Risk: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.

  Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

Recent 2023 GMC Acadia complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 1, 2026PABrakesDriver Assistance & Safety Tech

   While driving my 2023 GMC Acadia, I experienced intermittent abnormal brake pedal behavior. When applying the brakes normally, the pedal would travel partway and then suddenly encounter resistance/catch accompanied by a click, causing the vehicle to brake abruptly and unexpectedly. The vehicle remained straight, but the braking action was significantly harder than intended. This problem has created a serious safety concern. On one occasion, the unexpected braking behavior…

   NHTSA complaint #11768312 · source
2. Filed Sep 30, 202680,606 miCABrakesEngine

   The contact owns a 2023 GMC Acadia. The contact stated that while reversing out of the driveway at 2-3 MPH, the brake pedal became firm for 3–5 seconds. The contact was able to depress the brake pedal after several attempts. The messages “Low Engine Power” and "Service ESC" were momentarily displayed after the failure. The vehicle was shifted into park(P), and the check engine and traction control warning lights illuminated. The check engine warning light remained…

   NHTSA complaint #11768121 · source
3. Filed Sep 15, 2026KYFuel, Hybrid & EV Propulsion

   The car abruptly died in motion. Backing up it died and locked itself in park. I had no way to move it out of the road. There were no warning lights nor did the car stutter or seem any different. I was also nightime making me invisible to other drivers. There was no way to shift the car from park to neutral to get it out of the road. After the incident Onstar sent an email with an error code P023F. The fuel module. I realized the 2021-2022 were under recall but not the 2023…

   NHTSA complaint #11764416 · source
4. Filed Aug 13, 2026RIOther / Unknown

   The rear stationary/fixed sunroof glass spontaneously shattered while i was driving. I heard a loud pop, after i parked i checked the car to see what happened and found a shattered sunroof. There was no impact or known object that struck the glass.

   NHTSA complaint #11756784 · source
5. Filed Aug 7, 202635,000 miMSSeats & Seat Belts

   The contact owns a 2023 GMC Acadia. The contact stated that after further inspection, the contact became aware that the second-row middle seat belt buckle failed to latch securely into the seat belt buckle and failed to remain securely locked. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

   NHTSA complaint #11755449 · source
6. Filed Jul 28, 2026ILAcceleration & Cruise ControlTransmission & Drivetrain

   I find the location of the lower gear shifters + and - to be physically far away from a driver's normal reach, making a driving hazard. If you want to change gears as is typical in mountain driving in steep descents, the driver has to lean awkwardly away from all mirrors and standard driving position making it a potentially hazardous situation for the driver and occupants to be in. It has nothing to do with comfort, but rather normal functionality, keeping the driver and…

   NHTSA complaint #11753346 · source
7. Filed May 20, 202665,000 miTXTransmission & Drivetrain

   The contact owns a 2023 GMC Acadia. The contact stated that while driving, the vehicle lost motive power in low gears while accelerating. There was a slight shudder. There were no warning lights illuminated. The contact stated that the vehicle was shuddering and shaking every 30 seconds. The vehicle was taken to the local dealer, where unknown repairs were conducted under the EVAP warranty. The vehicle was not diagnosed or repaired for the initial failure. The dealer test…

   NHTSA complaint #11739034 · source
8. Filed Apr 2, 2026MIEngineOther / UnknownTransmission & Drivetrain

   Vehicle would not run due to a failed fuel pump control module. With a non-running engine, the transmission could NOT be placed into Neutral to be able to movie vehicle out of the road. Needed tow truck to move vehicle. This condition placed many people at risk as the vehicle could not be moved out of the way until a tow truck arrived.

   NHTSA complaint #11728726 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology