2021 GMC Sierra 2500 problems, complaints & recalls

2021 GMC Sierra 2500 recalls (6)

• Recall 24V797000Oct 24, 2024463,295 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

  General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

  Risk: Rear wheel lock-up can increase the risk of a crash.

  Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

• Recall 24V060000Feb 1, 2024570,434 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

  Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

• Recall 21V758000Sep 29, 20213,241 vehiclesPark outside
  SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

  General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

  Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

  Remedy: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.

• Recall 21V578000Jul 29, 202186 vehicles
  TIRES:TEMPORARY/EMERGENCY SPARE TIRE

  General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

  Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.

  Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

• Recall 20V811000Dec 23, 2020470 vehicles
  SEAT BELTS · SEAT BELTS:CRITICAL FASTENERS

  General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

  Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

  Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

• Recall 20V792000Dec 17, 2020624,216 vehicles
  SEAT BELTS · SEAT BELTS:CRITICAL FASTENERS

  General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

  Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

  Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

NHTSA defect investigations

• PE21010Opened Apr 9, 2021Closed Aug 24, 2023

  Air Bag Malfunction

  On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001…

Recent 2021 GMC Sierra 2500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 2, 202638,000 miGATowedTransmission & Drivetrain

   The contact owns a 2021 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted out of first gear and the vehicle failed to accelerate as needed. The failure had occurred twice. The vehicle was towed to the dealer, who determined that the valve body needed to be replaced. The failure mileage was approximately 38,000.

   NHTSA complaint #11768450 · source
2. Filed Aug 5, 2026NHBrakes

   The left rear internal "top-hat" parking brake shoes suffered a total manufacturing bonding failure, causing the friction lining to completely delaminate and detach from the metal backing plates inside the rotor hub. This triggered Diagnostic Trouble Code (DTC) C060B (Left Park Brake Actuator Circuit). The failed components were replaced by the servicing facility and are unavailable, but the official dealer diagnostic scan sheet and itemized repair invoice are preserved and…

   NHTSA complaint #11755097 · source
3. Filed Jul 30, 2026OHFuel, Hybrid & EV Propulsion

   After finishing a long drive south, I shut the engine off and a yellow engine code popped on. I connected my computer to it and revealed a P129F code (fuel pump control module). I have noticed that other GMC models have been included in a recall concerning this problem. The 2021 GMC 2500 Denali should be also since it is the same problem. This needs to be covered by the manufacturer since it is a constant problem.

   NHTSA complaint #11753689 · source
4. Filed Jun 26, 2026ILEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   I am reporting repeated failures involving both the transmission and diesel emissions (DEF) system on my 2021 GMC Sierra 2500HD Denali equipped with the 6.6L Duramax diesel engine and Allison 10-speed automatic transmission. While under warranty, the truck required replacement of the aftertreatment fuel injector and later the Reductant Control Module due to DEF/emissions system failures. General Motors also completed recall-related transmission software updates on the…

   NHTSA complaint #11746749 · source
5. Filed Jun 1, 2026COTransmission & Drivetrain

   We keep getting an error message that shows we need to service DEF SYSTEM, it also started to limit my MPH and is now locked at 55 MPH. initial check of the DEF SYSTEM shows a malfunctioning module. it has been happening over the last year to 18 months. they would reset it or it would sometimes go away on its own after having to drive it in order for the error to clear.

   NHTSA complaint #11741364 · source
6. Filed Apr 23, 202693,726 miTXBody & Structure

   The contact owns a 2021 GMC Sierra 2500. The contact stated that on several occasions, the automatic power side-out step failed to extend as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 93,726.

   NHTSA complaint #11733416 · source
7. Filed Apr 22, 2026MOOther / Unknown

   XXX Power Assist Step Reversing I have a 2021 GMC Sierra 2500HD that the local dealership (Ozark MO 65714) is stating has expired and not covered by the warranty. I researched online and as I understand this recall falls under SAFTEY recalls and is to be fixed and doesn't expire? It requires no parts but the reprogramming of the K4 Assist Step Control Module. What is my next step or recourse?

   NHTSA complaint #11733017 · source
8. Filed Apr 1, 202677,000 miINEngine

   The contact owns a 2021 GMC Sierra 2500. The contact stated that while driving at 55 MPH, the vehicle stalled unexpectedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the engine needed to be replaced. The engine was replaced; however, the failure recurred. While at a stop and attempting to drive around a curve, the vehicle stalled. No warning lights were illuminated. The vehicle was taken…

   NHTSA complaint #11728457 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology