2024 GMC Sierra 2500 problems, complaints & recalls

2024 GMC Sierra 2500 recalls (4)

• Recall 26V530000Aug 13, 20268 vehicles
  TIRES · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

  Risk: Driving with underinflated tires can increase the risk of a crash.

  Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

• Recall 24V894000Nov 26, 2024131,231 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

  Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

• Recall 24V060000Feb 1, 2024570,434 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

  Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

• Recall 23V549000Aug 3, 20233,893 vehicles
  STEERING

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

  Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Recent 2024 GMC Sierra 2500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 202617,520 miOKTowedEngine

   The contact owns a 2024 GMC Sierra 2500. While the contact's husband was driving uphill approximately 32 - 34 MPH and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. The brake pedal was depressed, and the parking brake was engaged to stop the vehicle. OnStar and 911 were contacted. The trailer was towed to the residence, and the vehicle was towed to the dealer. The dealer determined that an unknown software update had caused the failure.…

   NHTSA complaint #11769528 · source
2. Filed Sep 24, 2026CAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden…

   NHTSA complaint #11766690 · source
3. Filed Sep 23, 202654,238 miFLTowedFuel, Hybrid & EV Propulsion

   The contact owns 2024 GMC Sierra 2500. The contact stated that while driving 25 MPH and depressing the accelerator pedal, the vehicle decelerated and stopped independently. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with fuel pump driver control module failure. The contact was informed that the fuel pump driver control module needed to be replaced. The contact associated the failure with Technical Service Bulletin: 24-NA-139 (Fuel Pump…

   NHTSA complaint #11766384 · source
4. Filed Sep 16, 2026MEElectrical SystemEngineTransmission & Drivetrain

   driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they…

   NHTSA complaint #11764802 · source
5. Filed Sep 3, 2026NYAcceleration & Cruise ControlTransmission & Drivetrain

   While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and…

   NHTSA complaint #11761815 · source
6. Filed Sep 1, 202640,832 miTNTowedBrakesSteering

   The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 5 MPH, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. The contact stated that power steering fluid was leaking onto the engine. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the power steering pump had seized, the belt and hoses had failed, and the…

   NHTSA complaint #11761398 · source
7. Filed Aug 26, 2026UTTransmission & Drivetrain

   The control valve body failed. There are so many, that there was a shortage of parts. Had to take it in as it went into limp mode. 34,000 miles. There were dozens of trucks, same year, waiting for the same repair. Shop says probably every truck will need it. It is a known issue.

   NHTSA complaint #11759764 · source
8. Filed Aug 25, 202676,300 miNYTransmission & Drivetrain

   The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the rear axle unexpectedly locked up, and the vehicle stopped in the middle of the road. The rear axle independently released, and the vehicle was driven back to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,300.

   NHTSA complaint #11759452 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology