2024 GMC Sierra 3500 problems, complaints & recalls

2024 GMC Sierra 3500 recalls (3)

• Recall 24V894000Nov 26, 2024131,231 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

  Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

• Recall 24V060000Feb 1, 2024570,434 vehicles
  LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

  Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

  Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

• Recall 23V549000Aug 3, 20233,893 vehicles
  STEERING

  General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

  Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Recent 2024 GMC Sierra 3500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026NYElectrical SystemAcceleration & Cruise ControlTransmission & Drivetrain

   The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. Over all the gmc truck is a major software glitch and GMC does not want to take accountability for there lemon product which is very costly in repairs. Gmc service is not great and…

   NHTSA complaint #11769549 · source
2. Filed Sep 28, 2026TNSteering

   While operating my 2024 GMC Sierra EV Edition 1 at approximately 21,000 miles, a "Service Power Steering" warning appeared. Steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. The steering wheel became extremely difficult to turn, making anything more than a gradual sweeping turn nearly impossible. I was able to safely exit the roadway into a parking lot. After shutting down and restarting the vehicle, steering…

   NHTSA complaint #11767367 · source
3. Filed Sep 25, 2026PAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Vehicle lost power, seemed to slip while pulling hills, Exhaust brake didn't seem to work. Dealer determined cause by DTC P209. Tested injector circuit, found loose terminal tension at injector number 6 connector. Replaced Cylinder # 6 injector connector. Did have multiple warning lights. Also submitting because Service Bulletin 23-NA+027 covered up to 2023. Believe it's an ongoing issue since vehicle is a 2024.

   NHTSA complaint #11767003 · source
4. Filed Sep 23, 2026NVOther / Unknown

   I am reporting a recurring potential safety defect involving the front fender liners on my 2024 GMC Sierra 3500. The vehicle currently has approximately 10,000 miles. During that time, at least five front fender liners have been replaced across both sides of the vehicle for the same recurring problem. During highway driving, the front fender liners appear to lose their intended shape and rigidity. Portions of the liner deform or move inward and make physical contact with the…

   NHTSA complaint #11766335 · source
5. Filed Sep 22, 2026CABrakes

   integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. Have taken to local GMC dealer several times and they changed the rear plug the first time, which did not fix the issue. big safety concern if I can't stop my vehicle and what I am towing. Dealer claims it is most likely trailer issue but both these trailers brakes work perfect when towed with other…

   NHTSA complaint #11766195 · source
6. Filed Sep 17, 2026FLBrakesElectrical SystemEngine

   Battery voltage low and required a jump to start. Advised battery had to much resistance. Drove to dealership. Upon pulling out on to highway without warning sudden engine loss and stalls. Steering column locked and shortly after the brakes locked up making it to where the vehicle could not be moved. This is a major safety issue and WILL lead to a fatality. My drivers side door exposed to oncoming traffic on a highway. 2 tow trucks, multiple technicians to coordinate keeping…

   NHTSA complaint #11764889 · source
7. Filed Aug 24, 202640,600 miOHBody & Structure

   The contact owns a 2024 GMC Sierra 3500. The contact stated that the tailgate frequently opened independently while the vehicle was parked. The vehicle was previously repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the failure persisted. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,600.

   NHTSA complaint #11759144 · source
8. Filed Jul 30, 2026WATransmission & Drivetrain

   Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been happening. The error codes are P0700 and P0747 The Engine and Transmission System is not performing as expected. An issue has been detected in the…

   NHTSA complaint #11753659 · source

Compare the 2024 GMC Sierra 3500 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology