Recall 24V797000: 2021 Cadillac Escalade, 2021 Cadillac Escalade ESV, 2020–2022 Chevrolet Silverado 1500 +9 more
Updated from NHTSA data · How we count
- Report date
- Oct 24, 2024
- Vehicles affected
- 463,295
- Models
- 12
- Initiated by
- Manufacturer
The problem
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
The risk
Rear wheel lock-up can increase the risk of a crash.
The fix
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Affected vehicles
- 2021 Cadillac Escalade
- 2021 Cadillac Escalade ESV
- 2020 Chevrolet Silverado 1500
- 2021 Chevrolet Silverado 1500
- 2022 Chevrolet Silverado 1500
- 2020 Chevrolet Silverado 2500
- 2021 Chevrolet Silverado 2500
- 2022 Chevrolet Silverado 2500
- 2020 Chevrolet Silverado 3500
- 2021 Chevrolet Silverado 3500
- 2022 Chevrolet Silverado 3500
- 2021 Chevrolet Suburban
- 2021 Chevrolet Tahoe
- 2020 GMC Sierra 1500
- 2021 GMC Sierra 1500
- 2022 GMC Sierra 1500
- 2020 GMC Sierra 2500
- 2021 GMC Sierra 2500
- 2022 GMC Sierra 2500
- 2020 GMC Sierra 3500
- 2021 GMC Sierra 3500
- 2022 GMC Sierra 3500
- 2021 GMC Yukon
- 2021 GMC Yukon XL
Details
- NHTSA campaign
- 24V797000
- Manufacturer campaign
- N242454440
- Manufacturer
- General Motors, LLC
- Owner letters
- Dec 12, 2024
- Components
- Power train:automatic transmission:control module:software (Transmission & Drivetrain); Power train:automatic transmission:fluid/lubricant:valves/valve body (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology