2025 Honda Prologue problems, complaints & recalls

2025 Honda Prologue recalls (1)

• Recall 26V306000May 14, 202659,887 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

  Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

  Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Recent 2025 Honda Prologue complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 28, 2026GADriver Assistance & Safety Tech

   Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.

   NHTSA complaint #11767361 · source
2. Filed Sep 17, 2026ORLightingOther / Unknown

   At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

   NHTSA complaint #11764996 · source
3. Filed Sep 14, 2026CABrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic

   NHTSA complaint #11764111 · source
4. Filed Sep 14, 2026MAOther / Unknown

   The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide…

   NHTSA complaint #11764069 · source
5. Filed Aug 31, 2026CTDriver Assistance & Safety TechOther / Unknown

   I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.

   NHTSA complaint #11760947 · source
6. Filed Aug 22, 2026WACrashLighting

   Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.

   NHTSA complaint #11758769 · source
7. Filed Aug 19, 2026ORBody & Structure

   - Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was…

   NHTSA complaint #11758072 · source
8. Filed Aug 18, 2026CAOther / Unknown

   There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.

   NHTSA complaint #11757796 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology