2024 Honda Prologue problems, complaints & recalls

2024 Honda Prologue recalls (3)

• Recall 26V306000May 14, 202659,887 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.

  Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.

  Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

• Recall 26V112000Feb 26, 202665,135 vehicles
  BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."

  Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.

  Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

• Recall 24V540000Jul 18, 202439 vehicles
  SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

  Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

  Risk: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.

Recent 2024 Honda Prologue complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 8, 2026VATransmission & Drivetrain

   CV axle makes a very loud clicking noise when turning either right or left. Dealer says there is no recall and they want 190 dollars to diagnose the problem. I mentioned it six months ago to them right after I bought the car and they acknowledged the problem and told me they were waiting to hear from HONDA. The noise has gotten much worse and now they are telling me they want 190 dollars to diagnose the problem.

   NHTSA complaint #11769915 · source
2. Filed Oct 7, 2026TXSuspension

   Every time I turn the wheels it feels like something's about the break there's this loud grinding noise. It can't be just nothing the noise is too severe. Apparently they ordered the par and then it's not the right part because they just keep breaking but something has to be done I have 8,000 miles of warranty left like this is a problem. I've owned many cars and many Hondas in fact I've never heard a noise like this that was not a problem it's a problem. It affects the…

   NHTSA complaint #11769521 · source
3. Filed Oct 6, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion

   On the morning of October 6, 2026, approximately 0500 PST, the vehicle displayed a "Service High Voltage System" warning on startup and the estimated range display went blank ("-- mi"). The high-voltage battery system was not delivering power. This appears to be the same defect reported by multiple other 2024 Prologue owners (sudden HV system fault, reduced or no propulsion, loss of charging). It also states battery is low, separate from the HV message. Honda Roadside…

   NHTSA complaint #11769273 · source
4. Filed Oct 5, 2026PADriver Assistance & Safety Tech

   While backing up the car abruptly stops Back up. This happens a couple of times when it was slightly raining also when there was nothing behind my vehicle. Honda sent me notification of a backup camera recall. When I took my car for the recall and inspection, I was told the part is on back order. I then got an email from EVGO stating the following: Thu, Oct 1 at 10:43 PM EVgo Fast Charging Hi [XXX], We've revised our EVgo Terms of Service and Privacy Policy. The updated…

   NHTSA complaint #11769177 · source
5. Filed Oct 5, 2026CADriver Assistance & Safety TechElectrical System

   I have been calling Honda of Temecula, Ca since February of this year. I have been calling them monthly to fix my recalls and their response is " I have one to and we do not have the parts and software for the vehicle." I lease this vehicle and still have until December 2027. A recall should be repaired in a timely manner and I am now going on 8 months. I would happily turn in this vehicle for another lease. I have already had the battery replaced, spend countless hours at…

   NHTSA complaint #11769167 · source
6. Filed Sep 28, 2026CASteering

   Turning the wheels both forward and backward while moving causes a pinging sound in the CV joint. I have started hearing this noise after 20,000 miles and the noise is getting louder. I am concerned either the axle will give out or the CV joint will break causing an accident.

   NHTSA complaint #11767431 · source
7. Filed Sep 25, 2026CATransmission & Drivetrain

   Thumping noise from front axle had repaired and it just came back a month later. It happens when you are at a slow speed and turning the wheel all the way like when you are parking mostly.

   NHTSA complaint #11766926 · source
8. Filed Sep 19, 2026NJElectrical System

   My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!

   NHTSA complaint #11765452 · source

Compare the 2024 Honda Prologue with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology