2020 Hyundai Palisade problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 525 complaints with NHTSA about the 2020 Hyundai Palisade, most often about engine. There are 5 recalls for this model year.

Complaints
525
Recalls
5
Crashes
13
Fires
7
Injuries
16
Median mileage
5,087 mi
at time of problem

Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.

Key facts

  • Engine is the most-reported problem area, named in 139 of 525 complaints (26%).
  • Visibility & Wipers (128) and seats & seat belts (65) follow.
  • Half of the complaints that list mileage happened before 5,087 mi.
  • Owners reported 13 crashes, 7 fires and 16 injuries.
  • The 2020 Hyundai Palisade has 5 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It has the most serious complaint record of all 7 Hyundai Palisade model years we track.

2020 Hyundai Palisade problems by category

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine133
Visibility/wiper112
Unknown or other79
Suspension59
Seat belts51
Electrical system44
Power train39
Air bags24

When problems happen (mileage)

101Under 10k2710k–30k930k–60k1160k–100k2100k–150k1150k+
Mileage at the time of the problem, for 2020 Hyundai Palisade complaints that list mileage.

2020 Hyundai Palisade recalls (5)

  • Recall 26V034000Jan 22, 2026568,576 vehicles
    AIR BAGS:SIDE/WINDOW:CURTAIN

    Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.

    Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

  • Recall 25V607000Sep 11, 2025568,580 vehicles
    SEAT BELTS:FRONT:BUCKLE ASSEMBLY · SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

    Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

    Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

    Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

  • Recall 22V633000Aug 18, 2022244,980 vehiclesPark outside
    TRAILER HITCHES

    Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

    Risk: A fire while parked or driving can increase the risk of injury.

    Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

  • Recall 22V627000Aug 15, 2022122,949 vehicles
    VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

    Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

    Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

    Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

  • Recall 19V802000Nov 7, 201911,217 vehicles
    AIR BAGS:SIDE/WINDOW

    Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

    Risk: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

    Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

NHTSA defect investigations

  • PE24021Opened Aug 7, 2024Closed Dec 12, 2025led to recall 25V607

    Inadvertent Seat Belt Unlatch

    On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 202…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2020 Hyundai Palisade SUV AWD★★★★★★★★★★★★★★★★★★★☆
2020 Hyundai Palisade SUV FWD★★★★★★★★★★★★★★★★★★★☆

Recent 2020 Hyundai Palisade complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 8, 2026GAElectrical System
    My 2020 Hyundai Palisade experienced repeated instances of the engine cooling fan continuing to operate after the vehicle was completely shut off. In one instance, the fan ran for about 90 minutes after shutdown. After the vehicle was driven again, it ran for approximately another 45 minutes after shutdown. On a subsequent occurrence, the fan continued running until it discharged the battery enough that the vehicle would not start. Southtowne Hyundai in Newnan, Georgia…
    NHTSA complaint #11769818 · source
  2. Filed Oct 5, 2026GAEngine
    My 2020 Hyundai Palisade (3.8L V6) suffered an engine failure at approximately 108,000 miles. On September 3rd,2026 , while driving at about 65 mph, the engine began knocking loudly. There was no warning before this happened and the engine light had not come on. The vehicle was taken to Shottenkirk Hyundai, an authorized Hyundai dealer, which diagnosed a connecting rod bearing failure. The repair order states: "Replace engine assembly due to piston slap on front bank caused…
    NHTSA complaint #11768975 · source
  3. Filed Sep 28, 2026MISuspension
    There is pre-mature failure of the rear shocks/struts. Vehicle is a 2020 Hyundai Palisade Limited with 70,000 miles on it. Normal wear and tear with no excessive use and never towed anything. Hyundai dealerships are backed up for service appointments. I was finally able to get in for an appointment, and they confirmed pre-mature shocks/struts failure but parts are on back order. The dealership states the vehicle is "safe to drive" but I am concerned. We are a family of [XXX]…
    NHTSA complaint #11767357 · source
  4. Filed Sep 24, 2026WAEngine
    My 2020 Hyundai Palisade (3.8L V6) has a persistent engine defect causing sudden stalling and severe oil consumption. Since mid-2019 the engine has stalled without warning when coming to a stop, idled roughly, and made loud puttering noises under light acceleration — a loss-of-power hazard in traffic. In 2026 the dealer began formal oil consumption testing. Although 1,000-mile checks were marked 'passed,' the engine was found completely dry (dipstick showed no oil) at 2,000…
    NHTSA complaint #11766809 · source
  5. Filed Sep 23, 2026TNEngine
    Defect & Safety Hazard: Severe internal manufacturing defect causing catastrophic engine oil consumption and sudden, un-warned engine stalling. The vehicle completely shuts down at highway speeds, on inclines, and at stops. This sudden loss of motive power deactivates power steering and braking assists, creating an immediate multi-vehicle collision risk. No low-oil or dashboard indicators illuminate prior to stalling, stripping the driver of any ability to take proactive…
    NHTSA complaint #11766548 · source
  6. Filed Sep 18, 2026FLEngine
    I am reporting severe and recurring oil consumption in my 2020 Hyundai Palisade that could cause engine damage, engine seizure, stalling, or a sudden loss of power while driving. On April 14, 2026, at approximately 89,950 miles, an authorized Hyundai dealership documented that the engine had consumed approximately 1.3 quarts of oil in only 1,275 miles, equivalent to approximately one quart every 982 miles. The vehicle failed Hyundai’s initial oil-consumption test. Hyundai…
    NHTSA complaint #11765325 · source
  7. Filed Sep 17, 2026TXSeats & Seat Belts
    My 2020 Hyundai Palisade is affected by NHTSA Safety Recall 25V607 / Hyundai Recall 283 involving the first- and second-row seat belt buckle assemblies. The recall was initiated in 2025, and my vehicle remains unrepaired approximately one year later. This defect has actually occurred in my vehicle. Seat belts have released/unlatched while the vehicle was being driven, creating a serious risk that an occupant could become unrestrained while the vehicle is moving or in the…
    NHTSA complaint #11764865 · source
  8. Filed Sep 15, 2026LAEngine
    I am filing this safety complaint regarding excessive oil consumption in my 2020 Hyundai Palisade, which presents a direct vehicle stalling and engine failure hazard while driving at highway speeds. My vehicle is currently consuming approximately 5 quarts of engine oil every 3,000 miles. This severe oil loss occurs rapidly between scheduled maintenance intervals without any illuminated dashboard warning lights, low oil pressure indicators, or visible oil leaks on the ground.…
    NHTSA complaint #11764275 · source

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Other 2020 Hyundai models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology