2020 Hyundai Santa FE problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 214 complaints with NHTSA about the 2020 Hyundai Santa FE, most often about engine. There are 2 recalls for this model year.
- Complaints
- 214
- Recalls
- 2
- Crashes
- 14
- Fires
- 9
- Injuries
- 15
- Median mileage
- 15,000 mi at time of problem
Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.
Key facts
- Engine is the most-reported problem area, named in 84 of 214 complaints (39%).
- Transmission & Drivetrain (26) and electrical system (25) follow.
- Half of the complaints that list mileage happened before 15,000 mi.
- Owners reported 14 crashes, 9 fires and 15 injuries.
- The 2020 Hyundai Santa FE has 2 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It ranks 4th of 22 Hyundai Santa FE model years by our severity-weighted complaint score (1st = worst).
- That is 27% more complaints than the 2019 model year (169).
2020 Hyundai Santa FE problems by category
- Engine · 2 crashes84 complaints
- Other / Unknown · 2 crashes43 complaints
- 26 complaints
- Electrical System · 1 crash25 complaints
- Driver Assistance & Safety Tech · 1 crash21 complaints
- Visibility & Wipers19 complaints
- Fuel, Hybrid & EV Propulsion · 3 crashes16 complaints
- Body & Structure11 complaints
- Brakes · 5 crashes11 complaints
- Wheels & Tires8 complaints
- Airbags · 4 crashes7 complaints
- Steering6 complaints
- Acceleration & Cruise Control · 2 crashes5 complaints
- Seats & Seat Belts · 1 crash3 complaints
- Lighting3 complaints
- Suspension1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Engine | 79 |
| Unknown or other | 42 |
| Power train | 26 |
| Electrical system | 25 |
| Fuel/propulsion system | 13 |
| Forward collision avoidance: warnings | 9 |
| Service brakes | 9 |
| Visibility:sun/moon roof assembly | 9 |
When problems happen (mileage)
2020 Hyundai Santa FE recalls (2)
- TRAILER HITCHES
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
- VISIBILITY:WINDSHIELD
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Risk: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
NHTSA defect investigations
- DP22003Opened Sep 12, 2022Closed Dec 12, 2023
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain…
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Hyundai Santa Fe SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2020 Hyundai Santa Fe SUV FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Recent 2020 Hyundai Santa FE complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 5, 2026KSCrashTowedBrakesEngineFuel, Hybrid & EV Propulsion
I do not know what caused this. Here is what happened. While parking the car suddenly accelerated, over the curb, on the sidewalk narrowly missing the building because I turned hard right to avoid the building and I was able to brake to a stop glancing off a concrete pillar. We could have been hurt crashing into the wall/windows, anyone on the walk would have been hurt & anyone in the store could have been hurt. The car was towed to Hatchette Hyundai-East waiting to be…
NHTSA complaint #11768895 · source - Filed Sep 23, 2026NYEngine
Codes P0172 and P016B. Oil has fuel in it due to high pressure fuel pump leaking. Possible premature engine failure or fire. This is a 2020 santa fe limited 2.0T.
NHTSA complaint #11766360 · source - Filed Sep 23, 2026SCEngine
At times the engine will freeze up, stall the car while driving, or the car will altogether turn off when at a stop sign or light, while the car is still on. I've had the oil changed before the mileage indicated expired because the engine light came on and I was told the car had no oil at all when I know the oil was just changed within a 3 months time frame.
NHTSA complaint #11766290 · source - Filed Sep 22, 2026FLOther / Unknown
At approximately 42,000 miles, the AC system on my 2020 Hyundai Santa Fe suffered a potential immediate and premature failure, creating a severe driving safety hazard. The AC expansion valve began actively leaking refrigerant inside the dashboard, rendering the climate control system completely inoperable of normal operation. In Florida's high humidity and heavy rainstorms, this loss of proper AC function means the windshield defogging/defrosting mechanism fails to…
NHTSA complaint #11766135 · source - Filed Sep 17, 2026137,000 miTNTowedEngine
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and failed to properly accelerate, with the check engine warning light illuminated and flashing. The vehicle was later towed to the local mechanic, who was unable to determine the cause of the failure; however, engine oil was added to the engine. After retrieving the vehicle, the contact discovered that the engine oil level was low shortly…
NHTSA complaint #11765014 · source - Filed Sep 12, 2026ILFireOther / Unknown
I drove my car from for about an hour to my destination. I get to my destination and park and the car starts smoking lightly from under the hood and then increases. I was still sitting in the car when I was told my car was on fire. It went from a little smoke to a full blown fire in a couple of minutes. I got out the car and within minutes the front of the car caught fire and blew up. The car has been inspected by insurance. There were no warnings prior to this happening. I…
NHTSA complaint #11763784 · source - Filed Sep 10, 2026ILEngine
At approximately 122,000 miles, my 2020 Hyundai Santa Fe experienced a serious engine malfunction while I was driving on the highway. The check engine light suddenly illuminated and the vehicle began thrusting/jerking forward unexpectedly. We immediately took action to exit the highway and were able to get off the highway, but the engine died before we could fully stop the vehicle. This created a serious safety risk because the unexpected jerking and subsequent loss of…
NHTSA complaint #11763336 · source - Filed Sep 8, 2026OKEngine
My car has the 2.0 T GDI theta 2 motor and it went into limp mode and after scanning the codes it’s the p1326 code. The vin doesn’t show to be apart of the class action lawsuit but it’s the same motor
NHTSA complaint #11762696 · source
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Other 2020 Hyundai models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology