2012 Hyundai Santa FE problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 128 complaints with NHTSA about the 2012 Hyundai Santa FE, most often about engine. There is 1 recall for this model year.
- Complaints
- 128
- Recalls
- 1
- Crashes
- 3
- Fires
- 7
- Injuries
- 2
- Median mileage
- 116,000 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 100 of 128 complaints (78%).
- Electrical System (18) and suspension (8) follow.
- Half of the complaints that list mileage happened before 116,000 mi.
- Owners reported 3 crashes, 7 fires and 2 injuries.
- The 2012 Hyundai Santa FE has 1 recall on file.
- NHTSA has opened 6 defect investigations covering this vehicle.
- It ranks 13th of 22 Hyundai Santa FE model years by our severity-weighted complaint score (1st = worst).
- That is 237% more complaints than the 2011 model year (38).
2012 Hyundai Santa FE problems by category
- Engine · 1 crash100 complaints
- Electrical System18 complaints
- Other / Unknown9 complaints
- Suspension8 complaints
- Lighting3 complaints
- Body & Structure3 complaints
- Fuel, Hybrid & EV Propulsion3 complaints
- Wheels & Tires2 complaints
- Brakes2 complaints
- Transmission & Drivetrain2 complaints
- Airbags · 2 crashes2 complaints
- Steering2 complaints
- Acceleration & Cruise Control1 complaints
- Driver Assistance & Safety Tech1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Engine | 99 |
| Electrical system | 16 |
| Unknown or other | 9 |
| Suspension | 8 |
| Exterior lighting | 3 |
| Fuel/propulsion system | 3 |
| Air bags | 2 |
| Service brakes | 2 |
When problems happen (mileage)
2012 Hyundai Santa FE recalls (1)
- ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Risk: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
NHTSA defect investigations
- DP22003Opened Sep 12, 2022Closed Dec 12, 2023
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain…
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine …
- DP21003Opened Nov 12, 2021Closed Jun 20, 2023
Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b…
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Rec…
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)…
Scope and Timeliness
NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a required…
Recent 2012 Hyundai Santa FE complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Aug 17, 2026130,000 miNYBody & Structure
The contact owns a 2012 Hyundai Santa Fe. The contact stated that the underbody of the vehicle was rusted from living in an area where anti-icing agents were heavily used. The contact associated the failure with Hyundai Service Campaign 947. The dealer was contacted and stated that the vehicle was previously repaired under Hyundai Service Campaign 947 in 2017. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11757437 · source - Filed Jun 22, 2026NMEngine
On June 16, 2025, I dropped my 2012 Hyundai Santa Fe GLS (VIN: [XXX]) off at Larry H. Miller Southwest in Albuquerque, NM for NHTSA safety recall #20V746000 (Theta II engine connecting rod bearing failure). It has now been over one week with zero communication from the dealership regarding the status of my vehicle. When I attempted to follow up by phone I was unable to reach anyone in the service department. Upon calling Hyundai corporate customer service I was informed that…
NHTSA complaint #11745765 · source - Filed May 11, 2026TXElectrical System
The contact purchased a 2012 Hyundai Santa Fe. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, it was discovered that the mileage on the title 43,655 and the DMV informed her after their research was tempered with and they stated the mileage should be 143,655.
NHTSA complaint #11737143 · source - Filed Mar 26, 2026PABody & StructureSuspension
Rear subframe suddenly collapsed and broke due to extreme corrosion. Incident occurred while driving, allowing rear wheel to turn out causing loss of control. Luckily I was traveling at a low rate of speed and nobody was hurt. Found rear subframe was completely rotten out and collapsed on the driver side. Vehicle is now completely undrivable and has to be towed. Found that there was a recall/service program from Hyundai (campaign #947) and my vehicle was affected. I called…
NHTSA complaint #11727316 · source - Filed Mar 9, 2026WIFireEngineOther / Unknown
The engine rod broke creating a big whole in the engine which caused the engine and underneath of car to start on fire. There was a massive recall for this same issue in 2021-2023 for the year car! It is available for inspection! Yes safety was at risk, the car was on fire on the Highway in the middle of rush hour. The problem was confirmed by Progressive and I contact Hyundai. The car was inspected by the police and insurance company. No lights, messages and the car was…
NHTSA complaint #11722965 · source - Filed Nov 21, 2025RIFireEngine
My 2012 Hyundai Santa Fe caught fire on October 29, 2025. Prior to this, the dealership completed one recall but left another open. Hyundai denied my claim and refused to provide the inspection report. I am filing this complaint because I believe the incomplete recall may be related and I want NHTSA to review the issue.
NHTSA complaint #11700886 · source - Filed Sep 30, 2025133,000 miMTTowedEngine
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 80 MPH, the vehicle made an abnormally loud banging sound, and there was smoke coming from underneath the hood and through the A/C vents, which blocked the visibility of the roadway. The contact was able to pull over to the side of the road. Upon inspecting the vehicle, the contact noticed that a significant amount of oil was leaking from the vehicle. There was no warning light illuminated. The…
NHTSA complaint #11690571 · source - Filed Aug 11, 2025CTEngine
The carrier bearing failed and caused the engine to lock up while driving, thankfully we weren't on a busy road and were able to coast off the road. There was no prior light that appeared. We are just thankful it wasn't our 16 year old, newly licensed driver for whom we purchased the vehicle, driving. It has not been looked over by the dealership yet as they have failed to return any phone calls. I have made 4 calls in the last two weeks that have gone unanswered. To which…
NHTSA complaint #11679921 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology