2016 Jeep Cherokee airbags problems

Related recalls

No recalls on file.

What owners say

1. Filed Aug 30, 2026CTCrash1 injuredTowedAirbags

   I was involved in a significant front-end collision while driving my 2016 Jeep Cherokee. The vehicle sustained extensive front-end damage, including substantial damage to the hood, front bumper, and front structural/components area. Despite the severity of the collision, none of the airbags deployed. I sustained injuries to my neck, shoulders, and back as a result of the collision. I am concerned that the non-deployment of the airbags may have contributed to the severity of…

   NHTSA complaint #11760722 · source
2. Filed Jul 20, 2026ILCrash4 injuredTowedAirbags

   Took a hard Impact to the rear driver side tire and rear driver door corner small dent(near rear tire), and was spun 180° causing being propelled into a light pole on the passenger front and side. No airbags deployed in the entire vehicle. Multiple people in the vehicle in the vehicle sustained concussions, one also hit their head off the side window which resulted in a large bump forming, and also sustained a fractured rib. No warning lights were on and vehicle had recently…

   NHTSA complaint #11751477 · source
3. Filed Jul 16, 2026NEAirbagsElectrical System

   The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safety and is absolutely ridiculous. Then being allowed to not fix air…

   NHTSA complaint #11750881 · source
4. Filed Mar 21, 2026ILAirbags

   From airbags all of them. yes its available for inspection. the airbags deployed while I was driving and I couldn't control the car and ended up in a ditch. yes we were put at risk as well as others on the road. Nobody has inspected vehicle at this time. no prior issues or warnings. It deployed without any warnings. There was NO cause for this to happen, No impact when this ocured.

   NHTSA complaint #11726104 · source
5. Filed Feb 17, 2026OHCrashTowedAirbagsDriver Assistance & Safety TechFuel, Hybrid & EV Propulsion

   I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont have a stop or yield sign, but they do) the suv never stops, rolling into the intersection, as im entering the intersection at 55 mph. I tried avoidance at last second to no avail. My front drivers corner smashed the middle, passenger side of the other suv. My Jeep continues to the right, uncontrollable, stops in someone's front yard, engine still running. The…

   NHTSA complaint #11718675 · source
6. Filed Mar 21, 2025112,930 miCAAirbags

   The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed air bag module. The contact was informed that the air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the…

   NHTSA complaint #11649824 · source
7. Filed Dec 1, 2023FLAirbags

   Start driving the vehicle multiple times during the operation you get a service airbag message with a code / dtc of b0020-13 which FCA put out a TSB for but when you do take the car in the code is not stored in memory, so they refused to repair it

   NHTSA complaint #11558022 · source
8. Filed Sep 7, 2023MIAirbags

   PASSENGER AIRBAG INADVERTENT DEPLOYMENT. WARNING LAMPS: Service airbag system Service parking brake 4wd unavailable Driver seatbelt not fastened Phone unavailable occasionally Check engine DESCRIPTION LEADING UP TO INCIDENT: Several days of seeing warning lamps. Limited driving. Disconnected battery for 8 hrs. Reconnected battery. Backed out of garage into driveway. Sat in car idling at 2000 RPMs with AC on. After 3 mins, passenger airbag deployed. Additional Info: Nothing…

   NHTSA complaint #11543243 · source
9. Filed Dec 23, 202270,000 miMDCrash1 injuredTowedAirbags

   The contact owns a 2016 Jeep Cherokee. The contact stated that while his fiancé was driving approximately 35 MPH, the vehicle crashed head-on into a tree. During the crash, the front-end was severely damaged but no air bags deployed. During the crash, the driver sustained head and neck injuries rendering her unconscious. The driver also sustained an injured right knee, leg contusions, and lacerations; along with chest and torso injuries. The driver was transported from the…

   NHTSA complaint #11498690 · source
10. Filed Jun 3, 2021ALCrashAirbags

    My wife was involved in an accident due to the other driver making an illegal u-turn. This collision involved a front impact of her Jeep causing several thousand dollars of damage. During this accident, the airbags did not deploy as would have been expected in an accident of this nature.

    NHTSA complaint #11419576 · source
11. Filed Feb 11, 202191,081 miCAAirbagsBrakesTransmission & Drivetrain

    Several dashboard warning lights lit up at the same time (with alarms sounding continuously): check engine; parking brake; service airbag system, traction control off, seatbelt warning gear indicator lights were all on at the same time: p, r, n. D and the manual shift +/- indicator (all lit red) the transmission would not shift (out of what felt like 3rd gear) while driving down the freeway. A few times, the transmission would not shift out of neutral, and i could not get…

    NHTSA complaint #11395677 · source
12. Filed Oct 8, 202044,000 miILAirbagsSeats & Seat Belts

    Air bag service light is on. Also, the seatbelt light is on stating driver does not have seatbelt even when plugged in. Vehicle was on the highway when this occurred.

    NHTSA complaint #11363398 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology