2020 Jeep Gladiator problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 449 complaints with NHTSA about the 2020 Jeep Gladiator, most often about electrical system. There are 7 recalls for this model year.

Complaints
449
Recalls
7
Crashes
11
Fires
6
Injuries
6
Median mileage
4,850 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 183 of 449 complaints (41%).
  • Steering (153) and transmission & drivetrain (52) follow.
  • Half of the complaints that list mileage happened before 4,850 mi.
  • Owners reported 11 crashes, 6 fires and 6 injuries.
  • The 2020 Jeep Gladiator has 7 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It has the most serious complaint record of all 7 Jeep Gladiator model years we track.

2020 Jeep Gladiator problems by category

  • 183 complaints
  • Steering · 2 crashes
    153 complaints
  • 52 complaints
  • Engine · 1 crash
    44 complaints
  • Other / Unknown · 1 crash
    32 complaints
  • 31 complaints
  • 22 complaints
  • Brakes · 6 crashes
    18 complaints
  • Lighting · 1 crash
    11 complaints
  • Driver Assistance & Safety Tech
    10 complaints
  • Acceleration & Cruise Control · 1 crash
    10 complaints
  • Fuel, Hybrid & EV Propulsion
    9 complaints
  • Body & Structure
    9 complaints
  • Seats & Seat Belts · 1 crash
    3 complaints
  • Airbags · 1 crash
    3 complaints
  • Wheels & Tires
    2 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system169
Steering153
Power train51
Engine44
Unknown or other32
Suspension31
Visibility/wiper22
Service brakes17

When problems happen (mileage)

108Under 10k2210k–30k2730k–60k1860k–100k4100k–150k1150k+
Mileage at the time of the problem, for 2020 Jeep Gladiator complaints that list mileage.

2020 Jeep Gladiator recalls (7)

  • Recall 24V652000Sep 5, 202432,863 vehicles
    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    Risk: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

    Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

  • Recall 23V116000Feb 23, 202369,201 vehicles
    POWER TRAIN:CLUTCH ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

  • Recall 21V028000Jan 28, 202142,887 vehicles
    POWER TRAIN:CLUTCH ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

  • Recall 20V580000Sep 24, 20202,114 vehicles
    SEAT BELTS · SEAT BELTS:FRONT:RETRACTOR

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

    Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

    Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

  • Recall 20V191000Sep 10, 2020319,610 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

  • Recall 20V124000Mar 3, 202033,237 vehicles
    POWER TRAIN:CLUTCH ASSEMBLY

    Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Risk: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

  • Recall 19V636000Aug 29, 20193,733 vehicles
    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

    Risk: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

    Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

NHTSA defect investigations

  • PE25014Opened Oct 23, 2025Open

    Instrument Panel Cluster (IPC) Failure

    The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.  ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in op…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2020 Jeep Gladiator PU/CC 4WDNot Rated★★★★☆Not Rated★★★☆☆

Recent 2020 Jeep Gladiator complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 9, 2026MOElectrical System
    Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators and Wranglers. This screen started out working upon purchase, but would often…
    NHTSA complaint #11763004 · source
  2. Filed Sep 5, 2026SCBrakesTransmission & Drivetrain
    Clutch overheated and cause an immense amount of smoke during drive with no warning indication from hud. Dealer stated that clutch has gotten well passed 390°c Heat from clutch has also caused front driver caliper to lock up and damage rotors.
    NHTSA complaint #11762397 · source
  3. Filed Aug 31, 2026TXElectrical System
    the driver instrument cluster has failed. completely blank no fuel gauge no odometer. was told this vin is not covered under the recall even though this is the issue behind the recall.
    NHTSA complaint #11760908 · source
  4. Filed Aug 19, 2026TNElectrical System
    My 3.5 instrument intermittently goes out for days and will come back on and back off again. I took it to the nearest dealer but this did not sjow up on his scan but it out again. As you will see in the photo the vehicle is running but no display. Milage is a little over 69,000. Dealer informed me that many of these were recalled but not my particular vehicle. He said it would cost me $1600 to get it repaired. It appears to me the recall may need to be expanded. I also…
    NHTSA complaint #11758007 · source
  5. Filed Jul 23, 202645,000 miCAElectrical System
    The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the failure persisted, and the vehicle was diagnosed and determined to need a new instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the…
    NHTSA complaint #11752435 · source
  6. Filed Jun 23, 2026WYElectrical System
    The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part🤬
    NHTSA complaint #11746011 · source
  7. Filed Jun 14, 2026MOElectrical System
    The digital dash that displays the speed, shows fuel level and if 4x4 is active went blank, when I went to turn my vehicle on
    NHTSA complaint #11743950 · source
  8. Filed Jun 10, 2026TXElectrical SystemTransmission & Drivetrain
    The start-stop system reports unavailable, then within a few miles of driving, the check engine light will come on, followed by problems with the transmission shifting gears, sometime causing the vehicle to stay in first or second gear while accelerating and creating a dangerous driving situation. Power cycling the vehicle sometimes helps. Diagnostic trouble codes show low voltage in one or more O2 sensors, "too lean" warnings and cylinders randomly misfiring. Engine runs…
    NHTSA complaint #11743102 · source

Compare the 2020 Jeep Gladiator with another vehicle →

Other 2020 Jeep models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology