2021 Jeep Grand Cherokee L driver assistance & safety tech problems

Related recalls

• Recall 25V083000Feb 13, 2025133 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

  Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

  Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

What owners say

1. Filed Oct 8, 2026MDDriver Assistance & Safety TechTransmission & Drivetrain

   On or about 10/7/26, my vehicle suffered a simultaneous, unprompted failure of multiple safety and control systems. I believe this is due to a background manufacturer-initiated Over-the-Air (OTA) software update and is a well known issue on the Jeep Grand Cherrokee L . The exact date the update was pushed is unknown, as it occurred automatically via the telematics system. The symptoms appeared suddenly: the Forward Collision Warning and Pedestrian Emergency Braking (PEB)…

   NHTSA complaint #11769919 · source
2. Filed Aug 14, 2026ARDriver Assistance & Safety TechElectrical System

   A vehicle was purchased at McLarty Daniel Chrysler Bentonville, AR. The sales department had a third party install a non-oem windshield. Dealer attempted repairs, but the records show discrepancies of statements and record. The dealer ignored the instructions to recalibrate the windshield, though the receipt stated “elevated risk of collision” if not calibrated. The owner had on going issues that service should have connected to the windshield and calibration. The windshield…

   NHTSA complaint #11757008 · source
3. Filed Jun 12, 2026GACrashBrakesDriver Assistance & Safety Tech

   This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these accidents..this feature is not safe..I feel like my life is in danger when it is on

   NHTSA complaint #11743798 · source
4. Filed May 14, 2026TXDriver Assistance & Safety Tech

   When a car in front of me is slowing down while the adaptive crusie control is on and I have the distance set to 3 or 4 lengths, the farthest one available, and the adaptive cruise control is set, the car will start slwoing down like the cars ahead of me and if I switch lanes to go around of the car that is slowing down and there is another car in front of me of the lane I move into that adaptive crusie control acts as if there is no car in front of me in the lane and will…

   NHTSA complaint #11737947 · source
5. Filed May 4, 2026PADriver Assistance & Safety TechElectrical SystemOther / Unknown

   In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test…

   NHTSA complaint #11735441 · source
6. Filed Jan 15, 2026OKDriver Assistance & Safety TechElectrical SystemSteering

   I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authorized Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately…

   NHTSA complaint #11711195 · source
7. Filed Oct 21, 2025FLDriver Assistance & Safety TechElectrical System

   Randomly, and without warning, the instruments, gauges, and displays will switch to Italian along with cluster and radio display settings reverting to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. change to metric and many other random settings change as…

   NHTSA complaint #11694717 · source
8. Filed Aug 7, 2025FMDriver Assistance & Safety TechElectrical System

   Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including…

   NHTSA complaint #11678995 · source
9. Filed Aug 6, 202593,000 miSCTowedDriver Assistance & Safety TechTransmission & Drivetrain

   The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the…

   NHTSA complaint #11678672 · source
10. Filed Jun 28, 2025FLDriver Assistance & Safety TechElectrical System

    Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including…

    NHTSA complaint #11669994 · source
11. Filed Jun 23, 2025TXDriver Assistance & Safety TechEngineAcceleration & Cruise Control

    2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing…

    NHTSA complaint #11668585 · source
12. Filed Jun 19, 2025LADriver Assistance & Safety TechFuel, Hybrid & EV Propulsion

    My Jeep over the last year has automatically put itself into park while I’m driving down the highway! I’ve had near miss accidents due to this. No warning lights, no signs something is wrong. It just either slams itself into park and locks up, then won’t turn off. The last times without warning my engine shuts off, my screen pops up saying put into park to start engine and the vehicle puts itself into park automatically. It’s happens fast to! I was swerved by other drivers…

    NHTSA complaint #11667880 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology