2013 Kia Soul steering problems

Updated from NHTSA data · How we count

86 owners have reported steering problems with the 2013 Kia Soul, 20% of all complaints about this model year. The typical problem appeared around 91,000 mi.

Steering complaints
86
Crashes
0
Fires
0
Injuries
0
Related recalls
0
Median mileage
91,000 mi

Specific components reported

Steering covers: Power steering, steering column and wheel, loss of steering assist.

ComponentComplaints
Steering85
Steering:column1

Steering complaints across Kia Soul years

3201076201286201310201423201520201672017320185201912202092021220228202312024
Steering complaints by model year. The 2013 is highlighted.

Mileage when the problem appeared

1Under 10k110k–30k130k–60k1360k–100k11100k–150k2150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Oct 2, 2026CASteering
    I've had no issues with the vehicle until 2 years ago when the steering column began getting incredibly loose. I can turn the wheel 10 degrees before turning. Now the car can no longer go above 40 MPH because the steering wheel will shake violently and the front end will vibrate and it feels like it will flip. I've read that it's most likely a plastic/rubber piece in the steering column that commonly fails in most Kia Souls 2012-2014 ish. I've had it inspected before and was…
    NHTSA complaint #11768461 · source
  2. Filed Sep 11, 2026102,000 miOHSteering
    The contact owns a 2013 Kia Soul. The contact stated that while making a turn, there was an abnormal popping sound coming from the steering column. The contact stated that while driving, the steering wheel was moving freely. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering wheel coupler needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
    NHTSA complaint #11763708 · source
  3. Filed Jul 17, 202680,000 miCASteering
    The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was parked and attempting to start the vehicle, there was a popping and knocking sound coming from the steering wheel. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
    NHTSA complaint #11751189 · source
  4. Filed Jan 29, 2026NJSteering
    There is a distinct click when the steering wheel is center (car going straight). there is a click and a notch feeling when you turn the wheel back and forth from center. Appears to be a common problem with the Kia Souls from 2010 - 2015. (Flexible rubber steering coupler) Dealer is charging $688 to change this $12 part. Dealer also mentioned it is important to fix because as it gets worse you can potentially lose steering control of the car. This type of safety concern I…
    NHTSA complaint #11714326 · source
  5. Filed Jan 2, 2026WASteering
    I have noticed an audible “clunk” in the steering mechanism for a few weeks. I had the rack-and-pinion inspected by a local alignment shop to avoid a catastrophic failure. On 12/29/2025 while rapidly decelerating from highway speed on a downhill exit ramp, the steering wheel began to shake violently. My personal research has indicated that the steering coupler disk has failed/disintegrated causing unnecessary looseness between the electrical assist steering motor and…
    NHTSA complaint #11708455 · source
  6. Filed Nov 28, 2025CASteering
    Steering wheel vibration violently . Is on Kia safety recall. Has 15 year warranty Started slowly about two months ago Contact dealer on safety recall repairs and refused to honor safety recall. Steering gear assembly flexible coupling Very dangerous at high speed . Safety recall for that particular year. Thank you
    NHTSA complaint #11701903 · source
  7. Filed Oct 26, 2025ILSteering
    There is a loud clicking in the steering wheel and the car is all over the place while driving. I was told by three mechanics that it is the steering coupler gear. I could lose control which would be putting others life at risk as well as myself. I was told this my be a recall. I need help. This is a SAFETY RISK AND NEEDS ATTENTION.
    NHTSA complaint #11695629 · source
  8. Filed Sep 18, 2025GASteering
    The steering wheel has a knocking in it. KIA has issued TSB CHA074 for the problem, the deterioration of the MDPS Flexible Steering Coupler. The bulletin covers my 2013 KIA Soul. It's annoying and sounds dangerous.
    NHTSA complaint #11688247 · source
  9. Filed May 24, 2025TNSteering
    It is making a noise when turning steering wheel to one side and it has play and clinking noise in steering wheel. Is this included in SC155 recall?
    NHTSA complaint #11662954 · source
  10. Filed May 14, 2025100,000 miGAEngineSteering
    The contact owns a 2013 Kia Soul. The contact stated that while his son was driving at an undisclosed speed, the steering wheel was making an abnormal clicking sound. Additionally, while driving 65 MPH, the steering wheel tuned left and right with a loud clicking sound. The contact also stated that the vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and…
    NHTSA complaint #11660956 · source
  11. Filed May 11, 2025CASteering
    Steering wheel making a loud CLUNK sound. Possibly the steering wheel coupler. Concerned that steering wheel might malfunction while driving. Checking for any recalls prior to making an appointment with dealer. Vehicle has not been inspected. Noise started about a month ago and progressively has gotten worse.
    NHTSA complaint #11660244 · source
  12. Filed Feb 7, 2025WIOther / UnknownSteering
    On [XXX], we were driving on [XXX] from Wisconsin into Minnesota to park at MSP airport. Near the state border, we began to hear a clunk sound in the steering column. We chose to park the car at a friend's home near the airport in her garage in case we needed service upon our return from Texas where we travelling to. Prior to driving back to our home from Minneapolis on [XXX] (1.5 hours), we checked with our local mechanic to see if it were safe to drive. He could not…
    NHTSA complaint #11641385 · source

Other 2013 Kia Soul problem areas

Back to all 2013 Kia Soul problems →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology