2013 Kia Soul problems, complaints & recalls

2013 Kia Soul recalls (3)

• Recall 23V652000Sep 25, 20231,730,192 vehiclesPark outside
  SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

  Risk: An engine compartment fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

• Recall 19V120000Feb 22, 2019378,967 vehicles
  ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

  Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

  Risk: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

  Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

• Recall 14V822000Dec 29, 201495,314 vehicles
  STRUCTURE:BODY:ROOF AND PILLARS

  Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

  Risk: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

  Remedy: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

NHTSA defect investigations

• AQ23002Opened Nov 17, 2023Open

  Hyundai and Kia ABS Module Fires

  The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, …

• EA21003Opened Dec 22, 2021Closed Feb 5, 2024led to recall 23V877

  Engine Fires

  On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine …

• PE19004Opened Mar 29, 2019Closed Dec 22, 2021led to recall 20V088000

  Non-crash Vehicle Fires

  During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines use…

• DP18003Opened Aug 21, 2018Closed May 10, 2019led to recall 18V907000

  Non-crash Vehicle Fires

  In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)…

NHTSA 5-Star safety ratings

Recent 2013 Kia Soul complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026190,000 miOHEngineWheels & Tires

   The contact owns a 2013 Kia Soul. The contact stated that while driving 25 MPH, the check engine and TPMS warning lights illuminated. The vehicle was taken to Auto Zone, where DTC: P0420 was retrieved. The contact was informed that the failure was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under the recall and that an engine…

   NHTSA complaint #11769689 · source
2. Filed Oct 5, 2026TXEngine

   While driving my 2013 Kia Soul 1.6L GDI on the highway, the vehicle suddenly lost significant engine power and the Check Engine Light began flashing. The sudden loss of power at highway speed created a safety concern because I could no longer maintain normal highway speed with surrounding traffic. I exited the highway and drove home at reduced speed while the Check Engine Light continued flashing. Christian Brothers Automotive inspected the vehicle. Their diagnostic scan…

   NHTSA complaint #11769193 · source
3. Filed Oct 2, 2026CASteering

   I've had no issues with the vehicle until 2 years ago when the steering column began getting incredibly loose. I can turn the wheel 10 degrees before turning. Now the car can no longer go above 40 MPH because the steering wheel will shake violently and the front end will vibrate and it feels like it will flip. I've read that it's most likely a plastic/rubber piece in the steering column that commonly fails in most Kia Souls 2012-2014 ish. I've had it inspected before and was…

   NHTSA complaint #11768461 · source
4. Filed Sep 11, 2026102,000 miOHSteering

   The contact owns a 2013 Kia Soul. The contact stated that while making a turn, there was an abnormal popping sound coming from the steering column. The contact stated that while driving, the steering wheel was moving freely. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering wheel coupler needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.

   NHTSA complaint #11763708 · source
5. Filed Sep 9, 2026127,000 miNVTowedEngine

   The contact owns a 2013 Kia Soul. The vehicle was repaired under NHTSA Campaign Numbers: 23V652000 (SERVICE BRAKES, HYDRAULIC) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that while driving 65 MPH, the vehicle lost automotive power. There was no warning light illuminated. The vehicle was restarted, and the check engine warning light was illuminated; however, the vehicle failed to accelerate. The vehicle was towed to the dealer to be diagnosed, and…

   NHTSA complaint #11763118 · source
6. Filed Jul 17, 202680,000 miCASteering

   The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was parked and attempting to start the vehicle, there was a popping and knocking sound coming from the steering wheel. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

   NHTSA complaint #11751189 · source
7. Filed Jul 16, 2026151,000 miNCEngine

   The contact owns a 2013 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact stated that there was a misfire in the engine. The contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 151,000.

   NHTSA complaint #11750744 · source
8. Filed Jun 22, 2026CAEngineFuel, Hybrid & EV Propulsion

   Vehicle is experiencing rod-knock and engine performance issues along with a P0420 code for the catalytic converter. After using a diagnostic tool to retrieve code, a recall was present for the existing code, that explained the exact symptoms my car is experiencing. I have had the car since 2021 and have not received any notification regarding a recall for the engine; it was only after I ran a diagnostic check where I found out there was a past recall for the engine and…

   NHTSA complaint #11745733 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology