2016 Kia Soul problems, complaints & recalls

2016 Kia Soul recalls (2)

• Recall 19V120000Feb 22, 2019378,967 vehicles
  ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

  Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

  Risk: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

  Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

• Recall 17V608000Sep 29, 2017342,381 vehicles
  STEERING

  Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

  Risk: If the pinion gear separates, steering will be lost, increasing the risk of a crash.

  Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

NHTSA defect investigations

• EA21003Opened Dec 22, 2021Closed Feb 5, 2024led to recall 23V877

  Engine Fires

  On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine …

NHTSA 5-Star safety ratings

Recent 2016 Kia Soul complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 2, 2026VAEngineFuel, Hybrid & EV Propulsion

   Vehicle suffered a sudden, dangerous loss of power on the highway at 70 mph, dropping immediately to 20 mph, creating a severe safety risk. The vehicle has an active P0420 code. The official NHTSA database confirms that Safety Recall SC176 (Campaign 19V120) is INCOMPLETE for this vehicle. However, the KIA dealership and KIA corporate are actively refusing to honor the federal recall, falsely claiming the vehicle is past an 8-year/80,000-mile emissions warranty limitation.…

   NHTSA complaint #11768610 · source
2. Filed Sep 30, 2026AREngineOther / UnknownTransmission & Drivetrain

   I have a 2016 kia soul that has been having drinking oil every 2-3 weeks but there isnt any oil leaking on the ground.last week i was driving home and my car woulnt go over 20mph i took it to kia and they said i need a catalytic converter the oil is still escaping somewhere and when i looked at the recalls my vin didnt show i had any but my car is somehow having the same issues and i have 108,000 miles

   NHTSA complaint #11768077 · source
3. Filed Sep 27, 2026CAEngineOther / Unknown

   Dear Kia Customer Care, I am writing to formally express my disappointment and serious concern regarding my 2016 Kia Soul, VIN [XXX], its engine failure, the applicable engine recall/warranty coverage, and my experience obtaining assistance and repairs through Kia. Most importantly, this situation involved more than an inconvenience or ordinary mechanical problem. My son's safety was placed at serious risk when my Kia abruptly lost power and became disabled in high-speed…

   NHTSA complaint #11767274 · source
4. Filed Sep 25, 2026WAEngine

   My 2016 Kia Soul 1.6L GDI has an unresolved engine-related safety and recall concern. The vehicle is associated with safety recall SC176 / NHTSA 19V120, which remains identified as incomplete in the vehicle’s recall records. Kia also sent a recall renotification stating that the recall had not been completed. The vehicle was taken to an authorized Kia dealership after experiencing engine knocking, difficulty accelerating, and a no-start condition. Repair Order #544458…

   NHTSA complaint #11767031 · source
5. Filed Sep 24, 2026CAEngine

   The engine long-block assembly suffered a catastrophic, terminal internal collapse and sudden stall due to abrasive substrate particle ingestion from a previously failed, melted manifold catalytic converter under Safety Recall SC176 (NHTSA Campaign 19V120000). The vehicle has been extracted to preserve evidence and is available for immediate physical inspection. The vehicle suffered a complete, sudden loss of motive power and stalled while traveling at high speeds on a busy…

   NHTSA complaint #11766582 · source
6. Filed Sep 16, 2026AZFuel, Hybrid & EV Propulsion

   Component or system: Catalytic converter (exhaust emissions system). The converter is physically restricted due to substrate damage consistent with the defect identified in NHTSA Campaign 19V120 / Kia Recall SC176. The restriction limits engine RPM to approximately 3,000 under all conditions. The vehicle is available for inspection at any authorized Kia dealership. No DTC is stored because the restriction has not yet degraded catalytic efficiency below the ECU's threshold —…

   NHTSA complaint #11764798 · source
7. Filed Sep 16, 2026139,500 miINEngine

   The contact owns a 2016 Kia Soul. The contact stated that the vehicle failed to start immediately and lost motive power while driving. The contact was able to continue driving at reduced power. Additionally, there were abnormal sounds coming from under the hood, excessive engine oil consumption, and a plastic burning odor inside the vehicle. The vehicle was taken to an authorized dealer, where the crankshaft position sensor was replaced; however, the failure persisted. The…

   NHTSA complaint #11764721 · source
8. Filed Sep 16, 2026GAEngine

   My car is under 130000 miles and about two years ago I already had to replace one catalytic converter. The past six months the oil usage of my car, which has always been high and requires frequent topping off and more frequent oil changes at my mechanic, has gotten even worse. A check engine light came on a few weeks ago due to a catalytic converter fault. While car is still functional my mechanic expects the second converter will have to be replaced soon. These are all…

   NHTSA complaint #11764698 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology