2024 Kia Soul problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 30 complaints with NHTSA about the 2024 Kia Soul, most often about electrical system. There are 0 recalls for this model year.

Complaints
30
Recalls
0
Crashes
0
Fires
1
Injuries
0
Median mileage
6,000 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 9 of 30 complaints (30%).
  • Driver Assistance & Safety Tech (6) and engine (5) follow.
  • Half of the complaints that list mileage happened before 6,000 mi.
  • Owners reported 0 crashes, 1 fire and 0 injuries.
  • It ranks 15th of 16 Kia Soul model years by our severity-weighted complaint score (1st = worst).
  • That is 43% fewer complaints than the 2023 model year (53).

2024 Kia Soul problems by category

  • Other / Unknown
    9 complaints
  • Electrical System
    9 complaints
  • Driver Assistance & Safety Tech
    6 complaints
  • Engine
    5 complaints
  • Brakes
    2 complaints
  • Lighting
    2 complaints
  • Transmission & Drivetrain
    2 complaints
  • Steering
    1 complaints
  • Wheels & Tires
    1 complaints
  • Acceleration & Cruise Control
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Unknown or other9
Electrical system9
Engine5
Forward collision avoidance: warnings3
Lane departure: assist3
Power train2
Exterior lighting2
Forward collision avoidance: automatic emergency braking2

When problems happen (mileage)

2Under 10k10k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2024 Kia Soul complaints that list mileage.

2024 Kia Soul recalls (0)

No recalls on file.

Recent 2024 Kia Soul complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 1, 2026TXEngineOther / Unknown
    The engine goes from rest to automatic shut down when you accelerate if the Auto rest for the engine at pause is enabled. Completely shutting downs the car when it’s supposed to be accelerating
    NHTSA complaint #11768299 · source
  2. Filed Aug 15, 2026LAOther / Unknown
    The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I bought the car brand new from KIA. I drive for Lyft and the car has 127,738 miles on it, but I think that a transmission should last longer than 2 years and 127,738 miles.
    NHTSA complaint #11757197 · source
  3. Filed Jul 14, 2026FLElectrical System
    The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.
    NHTSA complaint #11750389 · source
  4. Filed Jul 9, 2026MDBrakes
    Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump pedal repeatedly to stop as iy was going to floor) & checked brake fluid level. It looked low. Drove carefully home. Upon parking at home, 'Low brake fluid' light…
    NHTSA complaint #11749384 · source
  5. Filed Jul 5, 2026TXOther / Unknown
    The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and someone had to pull me or my child out through the back we can not get out. Especially with children in the back seats.
    NHTSA complaint #11748402 · source
  6. Filed Apr 27, 2026CADriver Assistance & Safety Tech
    Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.
    NHTSA complaint #11734083 · source
  7. Filed Apr 23, 2026PADriver Assistance & Safety TechElectrical System
    This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic…
    NHTSA complaint #11733186 · source
  8. Filed Mar 13, 20265,000 miNCLighting
    The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contact stated that the low beam headlights failed to properly illuminate in low-light areas. The vehicle was not taken to a local dealer or independent…
    NHTSA complaint #11724073 · source

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Other 2024 Kia models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology