2024 Kia EV9 problems, complaints & recalls

2024 Kia EV9 recalls (7)

• Recall 26V431000Jul 2, 20268 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

  Risk: A fire increases the risk of injury.

  Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

• Recall 24V962000Dec 20, 202422,883 vehicles
  SEATS:CRITICAL FASTENERS

  Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

  Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

  Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

• Recall 24V757000Oct 10, 202414,163 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ELECTRICAL SYSTEM:SOFTWARE

  Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

  Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

  Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

• Recall 24V693000Sep 17, 202412,400 vehicles
  PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE

  Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

  Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

  Remedy: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

• Recall 24V400000Jun 4, 20242,401 vehicles
  STRUCTURE:INTERIOR PANELS:CEILING

  Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

  Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.

  Remedy: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

• Recall 24V338000May 14, 20244 vehicles
  SEAT BELTS:FRONT:RETRACTOR

  Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

  Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

  Remedy: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

• Recall 24V271000Apr 16, 20248 vehicles
  POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

  Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

  Risk: A loss of drive power or differential lock up can increase the risk of a crash.

  Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

NHTSA defect investigations

• PE25004Opened Apr 29, 2025Closed Mar 11, 2026

  Windshield Wiper Failure

  On April 29, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25004) to investigate inoperative windshield wipers in model year (MY) 2024-2025 Kia EV9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice accumulates on or at the bottom of the windshield or in the cowl. ODI further received videos and photographs that depict relatively small amounts of snow and/or ice accumulation that leads to the wipers’ malfunction. Inoperative windshield wipers could reduce driver visibility during inclement weather a…

NHTSA 5-Star safety ratings

Recent 2024 Kia EV9 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 1, 2026CADriver Assistance & Safety Tech

   On September 10, 2026, while driving my Kia EV9 on a public roadway, I experienced a suspected unintended and excessive activation of the vehicle's collision-avoidance/automatic emergency braking system. I was traveling straight in my lane when another vehicle approached from the right side and crossed/moved into the roadway ahead. The other vehicle continued moving away from my immediate path; however, my EV9 suddenly applied substantial braking without me commanding that…

   NHTSA complaint #11768236 · source
2. Filed Aug 28, 2026COOther / Unknown

   Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. This failure occurred approximately 10 to 14 times before we brought the vehicle in for service. Critically, when the multimedia screen goes dark, the rearview camera display is also rendered completely…

   NHTSA complaint #11760318 · source
3. Filed Aug 21, 202625,600 miMDSeats & Seat Belts

   The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer was able to be extended. The dealer was notified of the failure on several occasions. The vehicle was not repaired. The manufacturer was notified of the failure.…

   NHTSA complaint #11758624 · source
4. Filed Aug 5, 2026VABrakes

   When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive and had almost no brake pressure. I was able to drive it out of the parking lot (slowly and carefully). When I called a tow truck, I left the vehicle off for about 20 or 30 minutes,…

   NHTSA complaint #11755146 · source
5. Filed Jun 16, 2026OHWheels & Tires

   For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldn’t hold a balance. Mechanic removed tire and the interior sound deadening foam had detached on greater than 50% of the diameter of the tire. This has been widely commented on as a common failure mode for these Hankook tires on EV9 vehicles. I wanted the…

   NHTSA complaint #11744641 · source
6. Filed May 29, 2026VASeats & Seat Belts

   In October 2025, my drivers seat began to move forward and fold on its own. I was sitting in the seat and crushed. I was able to free myself. I might have photos. I did call Kia. For a second time maybe a month ago, I was undoing my son's car seat from the latch and the seat began to fold up and pinned my neck and arm. I thought I was going to die. This was a rear passenger seat.

   NHTSA complaint #11740877 · source
7. Filed May 29, 2026VAElectrical SystemSuspensionWheels & Tires

   We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully not in the car. I am desperately trying to get the car inspected but the dealership will not unless we pay. There were no warnings, but a whining sound began yesterday and we were on…

   NHTSA complaint #11740875 · source
8. Filed May 29, 2026MDOther / Unknown

   What component or system failed or malfunctioned, and is it available for inspection upon request? Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the blowout, the vehicle’s diagnostics screen displayed “All Systems OK” while the instrument cluster simultaneously showed a “Low Tire Pressure” warning. How was your safety or the safety of others put at risk? A tire blowout at 65 MPH on a…

   NHTSA complaint #11740769 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology