2024 Kia K5 problems, complaints & recalls

2024 Kia K5 recalls (2)

• Recall 25V794000Nov 17, 2025250,547 vehicles
  FUEL SYSTEM, GASOLINE

  Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

  Risk: A melted fuel tank can leak, increasing the risk of a fire.

  Remedy: Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.

• Recall 25V493000Jul 28, 2025100,063 vehicles
  STRUCTURE:BODY:ROOF AND PILLARS · STRUCTURE:EXTERIOR TRIM

  Kia America, Inc. (Kia) is recalling certain 2023-2025 K5 vehicles. The left and right rear window trim pieces may loosen and detach.

  Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the C-pillar trim assemblies, as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC346.

Recent 2024 Kia K5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 14, 2026GAElectrical SystemOther / Unknown

   Beginning only about 6 months after I purchased the vehicle, the audio system intermittently screams at me, blasting at over 800 decibels road, engine noise and audio interference noises so that I cannot hear the radio, the telephone, turn it off or down, even when the audio infotainment system is not running. The only way to keep the vehicle from doing this when it occurs is to turn off the car. The noise is so loud that I cannot hear oncoming vehicles, including emergency…

   NHTSA complaint #11764128 · source
2. Filed Aug 28, 2026CODriver Assistance & Safety TechEngineAcceleration & Cruise Control

   I bought this vehicle less than 60 days ago and there is transmission hesitation, hard engagement in lower gears, Rough jerking shifting along with acceleration lag. Erracric shifting and phantom braking. I have taken it into the dealership I bought it at at they are not seeing anything. It currently is at another Kia dealership for the past two days. This vehicle is going to cause an accident that puts my safety and others at risk. There is no warning lights that come on. I…

   NHTSA complaint #11760419 · source
3. Filed Aug 6, 2026TXOther / Unknown

   Vin number or license plate is not showing vehicle in open recall to NHSTA OR KIA AMERICA. Kia has not followed up on their follow up dates regarding resolution(s) for unrepairable recall malfunction.

   NHTSA complaint #11755374 · source
4. Filed Jul 13, 2026MDElectrical System

   My 2024 Kia K5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.

   NHTSA complaint #11750099 · source
5. Filed Jul 8, 2026SCOther / Unknown

   I am contacting Kia America Consumer Affairs to formally request a Goodwill Warranty Exception for the total failure of the factory infotainment and radio system in my 2024 Kia K5 LXS. The unit has completely lost Bluetooth and Apple CarPlay functionality. A certified technician has diagnosed the issue as an internal radio hardware failure requiring a complete replacement, quoted at an exorbitant out-of-pocket cost. While my vehicle has surpassed the standard…

   NHTSA complaint #11749173 · source
6. Filed Jun 18, 2026OHOther / Unknown

   Vehicle was shaking really bad. Inner tie rod was completely worn out and rusted around 32,000-37,000 miles. 04/23/2026 Ricart Automotive Group, Car purchased [XXX]. Issues since purchasing vehicle 1. AWD Electronic Motor Failed 02/28/2024 2,715 miles. 2. Chrome Side and Rear Pieces coming off 05/12/2026 22,019 miles. 3. Fuel Tank ECM Recall 08/05/2025 24,474 miles. 4. Passenger side mirror replaced 09/19/2025 26,180 miles 5. Fuel Tank Band Inspection 02/09/2026 34,167 miles…

   NHTSA complaint #11745022 · source
7. Filed May 15, 2026TXBody & Structure

   chrome pillars came off on highway. the recall was sent in mail but upon visitation to kia for a different recall, I mentioned pillars and they did not have part to repair and there was a wait for part on their end is what they said. car was literally built with many defects I don't know how it passed inspection.

   NHTSA complaint #11737996 · source
8. Filed May 15, 2026TXElectrical SystemEngineFuel, Hybrid & EV Propulsion

   The fuel tank expanded, the car was spitting out gas from where you are supposed to insert gas nozzle. my fuel tank expanded so bad from pressure my vehicle sensors malfunctioned my car did not tell me something was wrong, I heard a pop and my car was telling me I had no gas when I did. the insert area for gas to be pumped was swollen and couldn't shut my gas cap cover. I went to gas station and since my car said it was empty I attempted to add gas and it spit it back out…

   NHTSA complaint #11737995 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology