2017 Kia Soul problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 238 complaints with NHTSA about the 2017 Kia Soul, most often about engine. There is 1 recall for this model year.

Complaints
238
Recalls
1
Crashes
9
Fires
14
Injuries
11
Median mileage
82,000 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 193 of 238 complaints (81%).
  • Transmission & Drivetrain (19) and fuel, hybrid & EV propulsion (16) follow.
  • Half of the complaints that list mileage happened before 82,000 mi.
  • Owners reported 9 crashes, 14 fires and 11 injuries.
  • The 2017 Kia Soul has 1 recall on file.
  • It ranks 6th of 16 Kia Soul model years by our severity-weighted complaint score (1st = worst).
  • That is 66% fewer complaints than the 2016 model year (698).

2017 Kia Soul problems by category

  • Engine · 1 crash
    193 complaints
  • Other / Unknown · 2 crashes
    25 complaints
  • Transmission & Drivetrain
    19 complaints
  • Fuel, Hybrid & EV Propulsion
    16 complaints
  • Electrical System · 1 crash
    15 complaints
  • Brakes · 2 crashes
    10 complaints
  • Airbags · 5 crashes
    9 complaints
  • Steering
    7 complaints
  • Acceleration & Cruise Control
    5 complaints
  • Suspension
    4 complaints
  • Body & Structure
    3 complaints
  • Visibility & Wipers
    1 complaints
  • Lighting
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine186
Unknown or other24
Power train19
Fuel/propulsion system15
Electrical system14
Air bags9
Service brakes8
Engine and engine cooling6

When problems happen (mileage)

2Under 10k610k–30k830k–60k5060k–100k23100k–150k2150k+
Mileage at the time of the problem, for 2017 Kia Soul complaints that list mileage.

2017 Kia Soul recalls (1)

  • Recall 22V031000Jan 25, 2022410,619 vehicles
    AIR BAGS

    Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

    Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.

    Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2017 Kia Soul SUV FWD★★★★★★★★★★★★★★★★★★★☆

Recent 2017 Kia Soul complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 22, 2026OHEngine
    This car since I had it burns alot and I mean alot of oil between oil changes i have to keep oil on hand and constantly checking the oil I have alot of friends with this car and the same issue I had my soul for over 5 years and it's still burning oil I take care of my car im still paying on it and it has less than 70,000 miles and 8m having problems with it. I'm disabled, one income. I need my car I've brought this to kua themselves they told me to...JUST KEEP WATCHING YOUR…
    NHTSA complaint #11766035 · source
  2. Filed Sep 9, 2026AZBody & Structure
    The paint is completely failing on this kia soul. The eroded paint is a well known issue with Kia, nothing is being done about the paint failing and chipping across the whole body of the car, which will lead to inevitable rusting. It has been inspected, they are aware of the issue, and are doing nothing to resolve it.
    NHTSA complaint #11763203 · source
  3. Filed Jul 23, 2026MAEngine
    One day I noticed my oil light flashed on and off about three times during a drive down the road, simultaneously a loud knocking started in my engine. Although I had gotten my oil changed just a couple months prior and always practiced appropriate maintenance I decided to pull over and check my oil, it was empty. No warnings, the oil light had never come on, the engine light had never come on. A modern car shouldn’t have complete engine failure due to oil starvation with no…
    NHTSA complaint #11752468 · source
  4. Filed Jul 13, 2026NVEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain
    The engine has structural manufacturer defect causing extreme internal engine oil consumption with zero external leaks, creating a severe risk of sudden oil starvation catastrophic mechanical engine failure. The severe oil consumption problem was confirmed by a certified national corporate service center (Firestone Auto Care). An intermittent P0420 catalytic converter warning is actively appearing on the dashboard, which is a documented consequence of internal engine oil…
    NHTSA complaint #11750111 · source
  5. Filed Jun 12, 2026197,000 miAZTowedEngine
    The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 197,000
    NHTSA complaint #11743757 · source
  6. Filed May 19, 2026KSEngine
    2017 Kia Soul, 1.6L Gamma GDI engine, ~82,000 miles. Vehicle exhibits excessive oil consumption consistent with the known piston ring defect addressed in Kia TSB ENG222 (covering 2012–2019 Souls with Gamma/Nu engines) and consistent with the E2 Class Action Settlement that covered the same engine in 2012–2016 model years. The oil consumption has destroyed the catalytic converter, causing the engine to stall. The vehicle is not currently drivable. Kia dealer has refused to…
    NHTSA complaint #11738789 · source
  7. Filed May 14, 2026FLEngineTransmission & Drivetrain
    2017 KIA SOUL, at approximately 87,000 miles began to show intermittent oil warning lights under regular G-loads pointing to oil starvation issues.Vehicle was taken to KIA Dealer for oil change. Dealer stated that possible oil consumption would trigger a need to return to dealer before the 1000 mile marker for second round of warranty checks per TSB 222 rev 8 Excessive Oil Consumption Nu/GAMMA/theta/kappa engines. Dealer is claiming that PN Oil Pressure Switch 94750 37100 is…
    NHTSA complaint #11737896 · source
  8. Filed May 7, 2026FLEngineSteeringSuspension
    The vehicle experiences major engine performance issues following a replacement engine installation (approximately 8,000 miles on the new engine). Additionally, the catalytic converter is malfunctioning, the steering exhibits significant pulsation during braking, and the suspension system is malfunctioning. These combined defects create an unsafe driving condition and pose a serious risk to the driver, passengers, and other motorists.
    NHTSA complaint #11736438 · source

Compare the 2017 Kia Soul with another vehicle →

Other 2017 Kia models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology