2017 Kia Soul problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 238 complaints with NHTSA about the 2017 Kia Soul, most often about engine. There is 1 recall for this model year.
- Complaints
- 238
- Recalls
- 1
- Crashes
- 9
- Fires
- 14
- Injuries
- 11
- Median mileage
- 82,000 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 193 of 238 complaints (81%).
- Transmission & Drivetrain (19) and fuel, hybrid & EV propulsion (16) follow.
- Half of the complaints that list mileage happened before 82,000 mi.
- Owners reported 9 crashes, 14 fires and 11 injuries.
- The 2017 Kia Soul has 1 recall on file.
- It ranks 6th of 16 Kia Soul model years by our severity-weighted complaint score (1st = worst).
- That is 66% fewer complaints than the 2016 model year (698).
2017 Kia Soul problems by category
- Engine · 1 crash193 complaints
- Other / Unknown · 2 crashes25 complaints
- Transmission & Drivetrain19 complaints
- Fuel, Hybrid & EV Propulsion16 complaints
- Electrical System · 1 crash15 complaints
- Brakes · 2 crashes10 complaints
- Airbags · 5 crashes9 complaints
- Steering7 complaints
- Acceleration & Cruise Control5 complaints
- Suspension4 complaints
- Body & Structure3 complaints
- Visibility & Wipers1 complaints
- Lighting1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Engine | 186 |
| Unknown or other | 24 |
| Power train | 19 |
| Fuel/propulsion system | 15 |
| Electrical system | 14 |
| Air bags | 9 |
| Service brakes | 8 |
| Engine and engine cooling | 6 |
When problems happen (mileage)
2017 Kia Soul recalls (1)
- AIR BAGS
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2017 Kia Soul SUV FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Recent 2017 Kia Soul complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 22, 2026OHEngine
This car since I had it burns alot and I mean alot of oil between oil changes i have to keep oil on hand and constantly checking the oil I have alot of friends with this car and the same issue I had my soul for over 5 years and it's still burning oil I take care of my car im still paying on it and it has less than 70,000 miles and 8m having problems with it. I'm disabled, one income. I need my car I've brought this to kua themselves they told me to...JUST KEEP WATCHING YOUR…
NHTSA complaint #11766035 · source - Filed Sep 9, 2026AZBody & Structure
The paint is completely failing on this kia soul. The eroded paint is a well known issue with Kia, nothing is being done about the paint failing and chipping across the whole body of the car, which will lead to inevitable rusting. It has been inspected, they are aware of the issue, and are doing nothing to resolve it.
NHTSA complaint #11763203 · source - Filed Jul 23, 2026MAEngine
One day I noticed my oil light flashed on and off about three times during a drive down the road, simultaneously a loud knocking started in my engine. Although I had gotten my oil changed just a couple months prior and always practiced appropriate maintenance I decided to pull over and check my oil, it was empty. No warnings, the oil light had never come on, the engine light had never come on. A modern car shouldn’t have complete engine failure due to oil starvation with no…
NHTSA complaint #11752468 · source - Filed Jul 13, 2026NVEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain
The engine has structural manufacturer defect causing extreme internal engine oil consumption with zero external leaks, creating a severe risk of sudden oil starvation catastrophic mechanical engine failure. The severe oil consumption problem was confirmed by a certified national corporate service center (Firestone Auto Care). An intermittent P0420 catalytic converter warning is actively appearing on the dashboard, which is a documented consequence of internal engine oil…
NHTSA complaint #11750111 · source - Filed Jun 12, 2026197,000 miAZTowedEngine
The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 197,000
NHTSA complaint #11743757 · source - Filed May 19, 2026KSEngine
2017 Kia Soul, 1.6L Gamma GDI engine, ~82,000 miles. Vehicle exhibits excessive oil consumption consistent with the known piston ring defect addressed in Kia TSB ENG222 (covering 2012–2019 Souls with Gamma/Nu engines) and consistent with the E2 Class Action Settlement that covered the same engine in 2012–2016 model years. The oil consumption has destroyed the catalytic converter, causing the engine to stall. The vehicle is not currently drivable. Kia dealer has refused to…
NHTSA complaint #11738789 · source - Filed May 14, 2026FLEngineTransmission & Drivetrain
2017 KIA SOUL, at approximately 87,000 miles began to show intermittent oil warning lights under regular G-loads pointing to oil starvation issues.Vehicle was taken to KIA Dealer for oil change. Dealer stated that possible oil consumption would trigger a need to return to dealer before the 1000 mile marker for second round of warranty checks per TSB 222 rev 8 Excessive Oil Consumption Nu/GAMMA/theta/kappa engines. Dealer is claiming that PN Oil Pressure Switch 94750 37100 is…
NHTSA complaint #11737896 · source - Filed May 7, 2026FLEngineSteeringSuspension
The vehicle experiences major engine performance issues following a replacement engine installation (approximately 8,000 miles on the new engine). Additionally, the catalytic converter is malfunctioning, the steering exhibits significant pulsation during braking, and the suspension system is malfunctioning. These combined defects create an unsafe driving condition and pose a serious risk to the driver, passengers, and other motorists.
NHTSA complaint #11736438 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology