2025 Lexus NX problems, complaints & recalls

2025 Lexus NX recalls (5)

• Recall 26V162000Mar 18, 2026144,200 vehicles
  BACK OVER PREVENTION:SOFTWARE

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

• Recall 25V744000Oct 30, 20251,024,407 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

• Recall 25V059000Feb 6, 202540,922 vehicles
  SEAT BELTS:REAR/OTHER:WEBBING

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

  Risk: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

  Remedy: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

• Recall 24V911000Dec 5, 202470 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER · WHEELS:HUB

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.

  Risk: A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.

  Remedy: Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.

• Recall 24V482000Jun 27, 202411,418 vehicles
  SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

  Risk: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

  Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Recent 2025 Lexus NX complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 22, 2026GAVisibility & Wipers

   While sitting stopped near a highway entrance, the panoramic sunroof of the vehicle spontaneously exploded with a loud popping sound. Glass pieces rained down the outside of the car (the interior cover was closed). After exploding, the panoramic sunroof had deep large cracks throughout the glass remaining in the middle. The edges of the glass were shattered and the pieces of glass were falling from the edges. The vehicle is currently being inspected by Lexus. There were no…

   NHTSA complaint #11766059 · source
2. Filed Aug 19, 2026MNVisibility & Wipers

   The Lexus NX 350 has developed a very strong odor coming from the ventilation system. The smell is consistent with standing water, stale moisture, and/or mold. This is a significant health and safety concern, as I am worried there may be standing water or mold, potentially including black mold, within the HVAC/ventilation system. If mold or contaminated moisture is present, it could potentially be circulated throughout the vehicle and contribute to respiratory irritation or…

   NHTSA complaint #11758089 · source
3. Filed Aug 15, 2026PAElectrical System

   Our 19-month old Lexus NX450h with under 7,000 miles on it was not driven for a week. When we went to start the vehicle this morning, the car would not unlock via the keyfob, credit card key or app. The car required AAA to open the doors and jump start it. This is a very common failure with the 12-volt battery in the Lexus NX hybrids. This could result in a motorist being left stranded somewhere.

   NHTSA complaint #11757206 · source
4. Filed Aug 1, 2026FLWheels & Tires

   I purchased a brand new 2025 Lexus with only 3 miles recently I had a nail in my tire and took my vehicle to a local tire shop who could not removed the tire to put a patch because I did not have tire lock key; we searched the vehicle from top to bottom one was never given to me at the time of purchase. I contacted Lexus of Palm Beach several times and left a message for my service advisor BK and texted BK no response and several messages for the service manager who to this…

   NHTSA complaint #11754120 · source
5. Filed Jul 18, 2026NCBody & Structure

   The interior door latch is electronic with a manual lever in case it loses power. The problem is the electronic latch will occasionally malfunctions, and the door is partially open. When this happens, you cannot get the door to open all the way with the electric door latch or the manual door latch. The only way to get it open is to pull very hard on the door to close it again or get someone to push on the outside of the door. I alerted the dealer about this, and they said I…

   NHTSA complaint #11751260 · source
6. Filed Feb 17, 2026MOCrashDriver Assistance & Safety Tech

   My wife was backing out of a parking space and her car did not give a warning nor did it stop as she hit another parked car. Damage to both cars was substantial and if the car was operating properly she should NOT have been able to hit another car in the manner she did. The car has been recalled for similar problems. I filed a complaint with Lexus who did an investigation and indicate there was no problem with the system. I can only say that if a person was behind the car…

   NHTSA complaint #11718656 · source
7. Filed Feb 13, 2026NYElectrical System

   Battery was DEAD after being parked for one week. Car was in residential garage (outdoor temp about 10 degrees. garage temp measured 46 degrees. Please Note: The SAME problem happened to my 2025 plug in RX and 2025 plug in NX. I doubt this is a coincidence and there are plenty of websites that indicate a significant problem.

   NHTSA complaint #11717886 · source
8. Filed Jan 6, 20269,710 miNVCrashAcceleration & Cruise Control

   The contact owns a 2025 Lexus NX 250. The contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was able to shift the vehicle into park. The contact stated that the vehicle went over the parking barriers between the spots. The front of the vehicle and the driver's side fender were damaged, and there was property damage…

   NHTSA complaint #11709250 · source

Compare the 2025 Lexus NX with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology