2021 Mazda CX-5 problems, complaints & recalls

2021 Mazda CX-5 recalls (0)

No recalls on file.

Recent 2021 Mazda CX-5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 202650,000 miINCrash1 injuredTowedAirbagsSeats & Seat Belts

   The contact owns a 2021 Mazda CX-5. The contact stated that while at a complete stop, the vehicle was rear-ended by another vehicle driving approximately 40 - 50 MPH. The contact stated that due to the crash, the driver's seat unexpectedly reclined, and the driver's head restraint detached and landed in the car seat in the rear seat. The contact also stated that the air bags failed to deploy during the crash. A Police report was filed. The contact was transported to a local…

   NHTSA complaint #11769574 · source
2. Filed Sep 24, 2026124,000 miMIEngine

   The contact owns a 2021 Mazda CX-5. The contact stated that while driving 50 MPH and the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where an OBDII scanner discovered a misfire in cylinder#1. The vehicle was then taken to another independent mechanic where the OBDII scanner discovered a misfire in one of the engine cylinders and diagnosed the vehicle with an engine failure. The contact was then referred to the dealer who…

   NHTSA complaint #11766753 · source
3. Filed Sep 23, 2026NYEngineSuspensionTransmission & Drivetrain

   Differential went and generated a cascading chain reaction destroying the coupler and breather and axles. Car is undrivable. This. Defect has a TSB

   NHTSA complaint #11766438 · source
4. Filed Sep 19, 2026CAEngine

   2021 Mazda CX-5 2.5L non-turbo. While driving at approximately 8 mph, I removed my foot from the accelerator, but the vehicle unexpectedly accelerated on its own. I did not press the accelerator pedal. I had to apply the brake to slow the vehicle down. This issue has occurred three separate times, on August 25, September 4, and September 18, 2026, at approximately 70,060 miles. The same unintended acceleration behavior occurred during all three incidents.

   NHTSA complaint #11765445 · source
5. Filed Sep 10, 2026PAOther / Unknown

   Twice while making left turns from a stop into faster cross traffic, the accelerator was pressed but the vehicle barely moved (coasting) for roughly 2 - 3 seconds, then suddenly accelerated normally, creating a near-collision risk as cross traffic quickly approached. No warning lights were observed on the dash.

   NHTSA complaint #11763398 · source
6. Filed Aug 12, 2026FLOther / Unknown

   My CX-5 has 25,000 miles and recently the a/c failed culminating in a distinct chemical smell in the cabin. The issue was identified as a leaking/failed evaporator which apparently is located behind the dashboard and in turn “dump” the leaking refrigerant into the cabin! The total cost of repair due to the location of the evaporator is between $3000-$4500 in my area, seems a high cost to be poisoned by a vehicle that only has 25,000 miles on the clock!

   NHTSA complaint #11756577 · source
7. Filed Aug 10, 2026INAirbagsOther / Unknown

   My 2021 Mazda CX-5 has developed a persistent rattling/vibration noise from the A-pillar and upper corner of the windshield. The noise appears to originate from the windshield/A-pillar attachment area and may be related to improper adhesion, mounting, weatherstripping, or other components near the top of the windshield. I have found numerous similar owner reports involving Mazda CX-5 and other fourth-generation Mazda models describing rattling, clicking, or vibration from…

   NHTSA complaint #11755858 · source
8. Filed Aug 5, 2026GACrashTowedDriver Assistance & Safety Tech

   While driving in the Interstate, a truck swerved towards my lane; I swerved into the next lane to avoid the truck hitting me and when I began to swerve my Lane Departure warning malfunctioned and caused my car to completely shut down. I immediately put my hazard lights on to hopefully avoid being hit; but, a car behind plowed right into my rear end. The police were onsite at the accident. My vehicle has been inspected by an independent service center and my insurance…

   NHTSA complaint #11755082 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology