2024 Mazda CX-5 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 44 complaints with NHTSA about the 2024 Mazda CX-5, most often about brakes. There are 0 recalls for this model year.

Complaints
44
Recalls
0
Crashes
4
Fires
1
Injuries
2
Median mileage
20,828 mi
at time of problem

Key facts

  • Brakes is the most-reported problem area, named in 8 of 44 complaints (18%).
  • Engine (7) and driver assistance & safety tech (6) follow.
  • Half of the complaints that list mileage happened before 20,828 mi.
  • Owners reported 4 crashes, 1 fire and 2 injuries.
  • It ranks 11th of 14 Mazda CX-5 model years by our severity-weighted complaint score (1st = worst).
  • That is 31% fewer complaints than the 2023 model year (64).

2024 Mazda CX-5 problems by category

  • Other / Unknown
    10 complaints
  • Brakes · 1 crash
    8 complaints
  • Engine · 1 crash
    7 complaints
  • Driver Assistance & Safety Tech
    6 complaints
  • Acceleration & Cruise Control · 1 crash
    5 complaints
  • Body & Structure
    5 complaints
  • Lighting
    4 complaints
  • Seats & Seat Belts · 1 crash
    4 complaints
  • Transmission & Drivetrain · 1 crash
    3 complaints
  • Electrical System
    3 complaints
  • Steering
    3 complaints
  • Airbags · 1 crash
    2 complaints
  • Suspension
    2 complaints
  • Visibility & Wipers
    2 complaints
  • Wheels & Tires
    1 complaints
  • Fuel, Hybrid & EV Propulsion
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Unknown or other10
Engine7
Service brakes7
Vehicle speed control4
Exterior lighting4
Forward collision avoidance: automatic emergency braking4
Seats3
Steering3

When problems happen (mileage)

Under 10k310k–30k130k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2024 Mazda CX-5 complaints that list mileage.

2024 Mazda CX-5 recalls (0)

No recalls on file.

Recent 2024 Mazda CX-5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 10, 202617,655 miMABody & StructureElectrical System
    The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding. The failure mileage was 17,655.
    NHTSA complaint #11763326 · source
  2. Filed Sep 4, 2026PASteering
    Component failure: potential thermal (heat-related) breakdown of the EPS control module, steering rack electronics, or associated wiring harness. Description: After approximately two hours of continuous highway driving, a critical Red Steering Wheel Warning Light illuminates intermittently in the center dashboard. This indicates a severe system fault and imminent threat of total loss of power steering assist while operating at highway speeds presenting an extreme safety…
    NHTSA complaint #11762181 · source
  3. Filed Aug 30, 2026FLBody & StructureOther / UnknownSuspension
    After vehicle has been parked for awhile, for example over night, there is a Popping sound or Clunking from front of vehicle after moving vehicle and applying brakes at first stop. Noise has been there since 2024. Popping, Clunking sound only when when vehicle parked again. There is also a loud Clunking sound sometimes, sounds like it is from the right front suspension, when driving on irregular, or bumpy road surface where i live. Sounds like something is not secured…
    NHTSA complaint #11760715 · source
  4. Filed Jun 19, 2026FLAirbagsBrakesDriver Assistance & Safety Tech
    On 06/18/2026, the vehicle displayed multiple safety warnings, including ABS malfunction, dynamic stability control/traction control malfunction, Smart Brake Support and Forward Obstruction Warning disabled, possible forward sensing camera malfunction, and airbag/seat belt pre-tensioner malfunction. These warnings involve braking, stability control, collision avoidance, airbag, and seat belt safety systems. This was not the first occurrence. On 04/24/2025, the vehicle…
    NHTSA complaint #11745244 · source
  5. Filed Jun 5, 2026NJLighting
    Faulty headlights. One was replaced at 35,678 miles (passenger side) The other one is going bad (driver's side) (approximate mileage: 55,000) A dealer has confirmed the problem. Quoted 19223.93 for the replacement on 04/21/26. Manufacturer informed. No help. No warning messages for faulty headlights.
    NHTSA complaint #11742330 · source
  6. Filed May 24, 2026WAFireEngine
    My car caught on fire on [CCC] and it's completely burned down, a total loss. Following is information about my car and some summary of what happened. Car information: - Mazda CX5 2024 - Bought in June or July 2024(car payment only made 22 times so far) - Odometer 24,445mi(as of 05/15/2026) What happened: - In [XXX] Friday afternoon, I was in Bellevue and noticed an engine overheat warning. So, I stopped immediately to cool down and called Mazda Dealership(Lee Johnson Mazda)…
    NHTSA complaint #11739827 · source
  7. Filed May 22, 202639,381 miMIEngineTransmission & Drivetrain
    The contact owns a 2024 Mazda CX-5. The contact stated while driving at 45 MPH, the check engine light illmiunated. The contact mention when depressing accelerator pedal, the RPM's get suck independently and the vehicle fails to respond as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, however the dignanoses was unknown. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was…
    NHTSA complaint #11739528 · source
  8. Filed May 16, 2026PAOther / Unknown
    Sunroof glass failure that occurred on my 2024 Mazda CX-5. While driving to work on May 9th at 11:16 pm going 67 miles per hour on route XXX in [XXX] , I suddenly heard a very loud popping/explosive sound from above the vehicle. Upon safely pulling over, I discovered that the sunroof glass had shattered unexpectedly. There was no known object strike that I or my two passengers observed, no prior cracks or chips visible before the incident, and no warning signs of damage…
    NHTSA complaint #11738271 · source

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Other 2024 Mazda models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology