2024 Mazda CX-90 problems, complaints & recalls

2024 Mazda CX-90 recalls (11)

• Recall 25V568000Sep 2, 2025104,854 vehicles
  ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE · ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

  Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

  Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

  Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

• Recall 24V817000Oct 31, 202414,902 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER · ELECTRICAL SYSTEM:SOFTWARE

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

  Risk: Loss of drive power increases the risk of a crash.

  Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

• Recall 24V815000Oct 31, 202431,488 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

  Risk: Loss of drive power increases the risk of a crash.

  Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

• Recall 24V814000Oct 31, 202480,915 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · STRUCTURE:INTERIOR PANELS:DASHBOARD

  Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

  Risk: An ESU that does not function properly, increases the risk of a crash.

  Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

• Recall 24V816000Oct 31, 202438,926 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

  Risk: An engine that fails to restart increases the risk of a crash.

  Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

• Recall 24V349000May 16, 20249,914 vehicles
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

  Risk: Unexpected braking increases the risk of a crash.

  Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

• Recall 24V022000Jan 18, 202443,454 vehicles
  STEERING

  Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

  Risk: Loss of power steering assist while driving increases the risk of a crash.

  Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

• Recall 23V718000Oct 26, 202311,903 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · LANE DEPARTURE: SENSING SYSTEM: CAMERA

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

  Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

• Recall 23V719000Oct 26, 20234,252 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

  Risk: A loss of drive power can increase the risk of a crash.

  Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

• Recall 23V553000Aug 4, 202317,600 vehicles
  BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

  Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

  Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

• Recall 23V429000Jun 15, 202318 vehicles
  STEERING:CRITICAL FASTENERS · SUSPENSION:CRITICAL FASTENERS

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

  Risk: A loss of vehicle control increases the risk of a crash.

  Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

NHTSA defect investigations

• RQ26002Opened Jan 26, 2026Open

  Momentary increase in steering effort after recall remedy

  The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After r…

Recent 2024 Mazda CX-90 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026OHSteering

   I am experiencing the intermittent sticky steering defect on the highway. It begins as a binding sensation during micro-corrections at high speeds, and then the steering remains notched and heavy for the rest of the drive at lower speeds. It doesn’t happen 100% of the time. I need to be driving for a little while on the highway before it starts. I took it back to dealership but they couldn’t get it to do the same thing but they did add grease to a part of the steering. It…

   NHTSA complaint #11769758 · source
2. Filed Oct 7, 2026NYLighting

   Sometime around Dec 2025 I noticed the headlights would flicker from time to time producing inconsistent and unsatisfactory illumination in front the vehicle and at times causing a blinding effect to oncoming drivers. The vehicle was taken to the Mazda dealership where they loaded some software in an attempted fix and stated that if that didn’t fix the problem, they would have to order the headlight switch and I would need to reschedule the vehicle back for the replacement.…

   NHTSA complaint #11769709 · source
3. Filed Oct 5, 2026VASteering

   The steering gets stuck on making a sweeping left turn on the interstate. It will hold that position until the driver exerts pressure to turn the steering wheel to the right. As it releases, the car swerves to the right a bit. The dealer was asked to check for a malfunction but claimed they can not duplicate it. The is a dangerous problem at 65 or 70 mph. Thank you!

   NHTSA complaint #11769074 · source
4. Filed Oct 5, 2026MNSteering

   At high speeds, when turning around a bend the steering wheel gets sticky and will get stuck and then suddenly move again. This can happen 2-3 times as the wheel is turned around a bend.

   NHTSA complaint #11768981 · source
5. Filed Oct 4, 2026VASteering

   The steering wheel last week suddenly started intermittently locking up mid-turn. It will catch or get "stuck" in whatever position you held your turn in, and will not go back to the 12 o'clock position without forceful interventions to bring it back. Even knowing it was happening and being prepared for it, it locked up so badly driving 60mph around a curve on the highway that it almost made me fly off the road! This is extremely dangerous and unacceptable. I can no longer…

   NHTSA complaint #11768826 · source
6. Filed Oct 3, 2026NYSteering

   I was making a left turn and the steering wheel did not return to center and was stuck in the left turn position. I had to manually force it back. This happened again a few minutes later on another left turn.

   NHTSA complaint #11768731 · source
7. Filed Oct 3, 2026MASteering

   Steering is notchy/sticky and hard to return to center at all speeds, stopped and on the highway. It drifts on the highway and needs constant corrections.

   NHTSA complaint #11768659 · source
8. Filed Sep 28, 2026NCSteering

   Steering wheel feels “sticky”, I rented this car from Flexcar. Now I’m without a car, because on the 5th day of driving this car the steering wheel got stuck and almost caused an accident. They are inspecting the car now, but they told me the “recall was already repaired” however: I’m had the EXACT same problem as the recall. This recall with the steering wheel is NOT fixed. This car is NOT safe to drive.

   NHTSA complaint #11767477 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology