2024 Mazda CX-90 Plug-IN Hybrid problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 95 complaints with NHTSA about the 2024 Mazda CX-90 Plug-IN Hybrid, most often about electrical system. There are 0 recalls for this model year.

Complaints
95
Recalls
0
Crashes
7
Fires
0
Injuries
4
Median mileage
3,960 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 33 of 95 complaints (35%).
  • Engine (30) and driver assistance & safety tech (23) follow.
  • Half of the complaints that list mileage happened before 3,960 mi.
  • Owners reported 7 crashes, 0 fires and 4 injuries.
  • NHTSA has opened 1 defect investigation covering this vehicle.

2024 Mazda CX-90 Plug-IN Hybrid problems by category

  • Electrical System · 2 crashes
    33 complaints
  • Engine · 1 crash
    30 complaints
  • 23 complaints
  • Steering · 3 crashes
    17 complaints
  • Fuel, Hybrid & EV Propulsion
    14 complaints
  • Other / Unknown · 3 crashes
    13 complaints
  • Transmission & Drivetrain · 2 crashes
    9 complaints
  • Acceleration & Cruise Control · 1 crash
    7 complaints
  • Visibility & Wipers
    6 complaints
  • Brakes
    3 complaints
  • Wheels & Tires
    1 complaints
  • Seats & Seat Belts
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system33
Engine30
Steering17
Fuel/propulsion system13
Forward collision avoidance: adaptive cruise control13
Unknown or other13
Power train9
Vehicle speed control7

When problems happen (mileage)

2Under 10k110k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2024 Mazda CX-90 Plug-IN Hybrid complaints that list mileage.

2024 Mazda CX-90 Plug-IN Hybrid recalls (0)

No recalls on file.

NHTSA defect investigations

  • RQ26002Opened Jan 26, 2026Open

    Momentary increase in steering effort after recall remedy

    The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After r…

Recent 2024 Mazda CX-90 Plug-IN Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Feb 4, 2026PASteering
    I'd like to join the open investigation for RQ26002 [XXX] ). Our car has had jerky steering when doing a long turn at the same angle for well over a year. We brought in the car multiple times to the Mazda dealership and they said they couldn't find an issue, essentially ignoring our request. It makes the car unsafe to drive on the highway (and other roads) because the steering wheel jerks when it needs to straighten out after a curve. Please feel free to contact us with any…
    NHTSA complaint #11715478 · source
  2. Filed Feb 3, 2026VACrashSteering
    I bought a fairly used 2024 Mazda on December 19, 2025 from a Mazda dealership and immediately noticed that there was some resistance with turning the steering wheel. I mentioned it to the sales person and was told that it was how the car operated. After purchasing the car, the problem kept persisting in many ways while on the freeway or when making turns. The steering will try to self correct with sudden jerks that manifest a violent pull against my efforts to keep the car…
    NHTSA complaint #11715373 · source
  3. Filed Jan 30, 2026NYSteering
    After the recall for the worm gear the steering wheel feels disconnected from the steering rack when making turns at 30 ish mph( like making half circle on ramps) only for a second or two and goes back to normal after completing the turn. I’ve taken it to the dealer and waiting for an update
    NHTSA complaint #11714529 · source
  4. Filed Jan 21, 2026SCSteering
    Power steering malfunction. Power steering assist may be reduced. When it is safe to do so, restart the vehicle. If the warning indicator remains illuminated after restarting, consult your dealer.
    NHTSA complaint #11712304 · source
  5. Filed Jan 18, 2026CASteering
    Steering wheel gets stuck when turning steering wheel, will not come back to center. Almost lost control on the freeway when steering wheel got stuck. Took it to the dealership and was told this is normal. Even though I found Recall 6524A.
    NHTSA complaint #11711698 · source
  6. Filed Jan 4, 2026CASteering
    When doing a sustained turn at highway speeds of 50+ mph, the steering wheel sticks and does not return to center. I had to forcefully return the wheel to center which caused a jerk in the steering. This happened 10+ times on a recent road trip I took (200 miles). I brought the car to Mazda afterwards and they are replacing the steering rack.
    NHTSA complaint #11708656 · source
  7. Filed Dec 30, 2025VASteering
    My Mazda had a recall due to faulty steering worm. We noticed the steering was getting unsafe and the steering column was replaced once in 2024. It is now having the same issues again. Almost 2 hours into a 14 hour road trip, we turned around and went home because the steering was sticking and jerky
    NHTSA complaint #11707865 · source
  8. Filed Dec 23, 2025FLSteering
    The steering has become jerky despite a previous recall that was supposed to fix the issue. When driving at speed, changing lanes become dangerous because of the sudden jerky slip of the steering wheel as if it takes more effort to turn the wheel and suddenly jerks to the left or right.
    NHTSA complaint #11706869 · source

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Other 2024 Mazda models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology