2025 Mazda CX-50 Hybrid problems, complaints & recalls

2025 Mazda CX-50 Hybrid recalls (5)

• Recall 25V737000Oct 29, 20251,007 vehicles
  SUSPENSION:CRITICAL FASTENERS

  Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.

  Risk: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.

• Recall 25V413000Jun 18, 20252 vehicles
  AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

  Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

  Risk: An air bag that deploys improperly increases the risk of injury during a crash.

  Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

• Recall 25V418000Jun 18, 202522 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.

  Risk: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.

  Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7725F.

• Recall 25V167000Mar 14, 202563 vehicles
  TRAILER HITCHES

  Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.

  Risk: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.

  Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

• Recall 24V649000Sep 3, 2024672 vehicles
  EXTERIOR LIGHTING:HEADLIGHTS · FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · LANE DEPARTURE: SENSING SYSTEM: CAMERA

  Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

  Risk: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

  Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

Recent 2025 Mazda CX-50 Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 20, 2025MITransmission & Drivetrain

   On three separate occasions, while in reverse backing out of my driveway, the car failed to engage the transmission when shifting into drive, acting like it was in neutral. There were no warning lights or messages on the dashboard. The only way that I found to engage the transmission was to turn off the vehicle, turn back on, and move selector to drive. This is a safety issue as I've had cars approaching in both directions with the CX-50 behing immobilized and not able to…

   NHTSA complaint #11674827 · source
2. Filed Jul 19, 2025CABrakesDriver Assistance & Safety Tech

   When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.

   NHTSA complaint #11674740 · source
3. Filed Jul 18, 2025TXDriver Assistance & Safety TechOther / UnknownAcceleration & Cruise Control

   1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happened 3 times. I took it into Mazda and tool them the issue but they just did their…

   NHTSA complaint #11674453 · source
4. Filed Jul 12, 2025TXDriver Assistance & Safety Tech

   Due to a hybrid battery malfunction, full body sensor mlafunction and TPMS functionality error, vehicle left inoperable. Vehicle could not be placed in neutral. Vehicle could not be jump started.

   NHTSA complaint #11672984 · source
5. Filed Jun 30, 2025GATransmission & Drivetrain

   I bought the car new from Mazda in December, 2024, and I am the original owner of the car. I backed out of a parking space. I shifted my gear to D, but the car kept sliding backward. I quickly shifted the gear back to P, pressed the parking brake, and turned off my engine. I had to restart my engine several times before the car will drive forward in D. This incident happened twice already.

   NHTSA complaint #11670178 · source
6. Filed Mar 7, 2025NCBody & StructureEngine

   First issue: Rough idle at start. The interior cabin vibrates enough to question the vehicle quality. The rough idle lasts about 40 seconds then engine switches to smooth vibration. It's actually unnerving. Second issue: it's well known in 2025 Mazda installed the Toyota RAV4 hybrid engine and transmission into the CX-50. The current ICE engine model had to be modified. As a result there are some structural issues that may become problematic. The front passenger door scrapes…

   NHTSA complaint #11646898 · source
7. Filed Feb 7, 2025NCEngine

   Check engine light came on at 600 miles. Took it to the dealer and the code was a p3400 code, cylinder deactivation fault. The dealership replaced both solenoids, part #PYFA-12-360A, found metal in OCV valves. When we got the car back I changed the oil, cut the oil filter open and found large metal shavings. At about 1300 miles the same check engine light came on. Back to the dealership with the same code. Now Mazda says to replace the head.

   NHTSA complaint #11641443 · source
8. Filed Jan 23, 2025TXElectrical SystemOther / Unknown

   We have had this 2025 Mazda CX-50 hybrid for a couple of months. On January 21, 2025, my wife tried to start it after shopping at a Dollar store. All the warnings lights came on, blinking, and the car was unresponsive to drive. After repeated attempts to start the car, the warning lights, finally, did go off, but a message of "hybrid system malfunction have vehicle inspected" came on. It finally started and allowed her to drive home. The alert about the hybrid system went…

   NHTSA complaint #11638099 · source

Compare the 2025 Mazda CX-50 Hybrid with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology