2025 Mazda CX-50 problems, complaints & recalls

2025 Mazda CX-50 recalls (2)

• Recall 25V737000Oct 29, 20251,007 vehicles
  SUSPENSION:CRITICAL FASTENERS

  Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.

  Risk: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.

• Recall 25V413000Jun 18, 20252 vehicles
  AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

  Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

  Risk: An air bag that deploys improperly increases the risk of injury during a crash.

  Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

Recent 2025 Mazda CX-50 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 8, 2026TXOther / Unknown

   My child is able to pull the pads off of the car seat. This is so unsafe and should not be allowed to happen. She is only [XXX] old. I am unable to resume the pass to the car seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11762920 · source
2. Filed Sep 2, 2026NYBody & Structure

   The factory adhesive/anti-flutter sealant that bonds the outer hood skin to the inner structural frame has physically separated. There is a clear gap where the outer panel is no longer attached to the frame. As a result, the outer hood skin flexes and vibrates, especially at highway speeds. Impact / Safety Concern: The vibration and movement of the outer hood panel occurs directly in the driver’s forward line of sight. This creates a visible distraction while driving and can…

   NHTSA complaint #11761501 · source
3. Filed Sep 2, 2026OHBody & Structure

   The drivers side inside door handle has quit working twice. The dealer has temporarily fixed it both times, but advised us to "just be more gentle with the handle". The cable is falling off of the door hinge inside the door, and the dealer claims they don't have a way to permanently fix it. They just put it back on its mount. We are afraid that the driver will not be able to escape the vehicle in an emergency. Both instances have been under 10,000 miles. The door handle…

   NHTSA complaint #11761478 · source
4. Filed Aug 31, 2026OHBrakesDriver Assistance & Safety Tech

   The automatic emergency braking in this vehicle is faulty. It misinterprets obstacles and uses the emergency braking inconsistently. I park in a parking garage and I have to slowly (less than 5 MPH) drive up any ramps because it apparently sees the ceiling of the garage as a obstacle and as a result, will randomly brake with no notice (which feels like getting rear ended). The dealer said it is working as designed and said I can turn this function off, but I have to turn it…

   NHTSA complaint #11761096 · source
5. Filed Jul 30, 2026FLEngine

   "My 2025 Mazda CX-50 began overheating while still under the factory warranty. During one incident, the engine lost coolant and overheated. I immediately shut the engine off to prevent damage. The vehicle continues to overheat, and the air conditioning only cools properly while the vehicle is moving. When stopped or idling, the A/C stops cooling. I have reported the issue to my Mazda dealer and opened Mazda Customer Experience Case Number 00473077. The problem remains…

   NHTSA complaint #11753687 · source
6. Filed Jul 27, 2026TXElectrical SystemVisibility & Wipers

   While driving my 2025 Mazda CX-50, the entire center-dash climate control panel (HVAC module) suffered a sudden, spontaneous, and total electrical power blackout. The unit completely loses power and goes dark exactly as if the power button was pressed. This is a recurring failure that occurs after only a few minutes of vehicle operation. This electrical failure immediately cuts all airflow and A/C cooling to the cabin. The unit can temporarily be turned back on manually,…

   NHTSA complaint #11752977 · source
7. Filed Jul 21, 2026CACrash1 injuredTowedDriver Assistance & Safety TechSuspensionWheels & Tires

   The vehicle was traveling at highway speeds when it experienced a sudden, violent lateral jerk to the side, causing immediate side-curtain/seat airbag deployment prior to impacting the center divide. I believe there was a sudden, catastrophic mechanical failure of the front suspension componants causing a partial detachment of the front driver's side wheel. This failure mirrors the exact defect described in NHTSA Campaign 24V834000 / Mazda Recall 7925J regarding un-torqued…

   NHTSA complaint #11751702 · source
8. Filed Jul 3, 2026NCBrakes

   Brake booster failure in less than two years of ownership. It seems to be an issue with A LOT of these models. Very unsafe to have any brake failure

   NHTSA complaint #11748108 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology