2023 Mazda CX-50 problems, complaints & recalls

2023 Mazda CX-50 recalls (2)

• Recall 23V275000Apr 18, 20232,410 vehicles
  SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.

  Risk: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

• Recall 23V135000Mar 1, 2023560 vehicles
  TRAILER HITCHES

  Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.

  Risk: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.

  Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.

Recent 2023 Mazda CX-50 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 9, 2026KSFuel, Hybrid & EV Propulsion

   Fuel gauge permanently stuck on empty. Computer code = P0463 Occurred on Jan 30, 2026. Mechanic provided error code at that time. Unsafe driving conditions where distance-to-empty calculations are disabled, standard fuel level indicator showing empty (or stuck on full) risking an unexpected engine stall on public highways and roads. I have NO idea how much Fuel is in the tank nor how many miles are left on tank which could lead to unexpected and sudden stops in high traffic…

   NHTSA complaint #11763043 · source
2. Filed Aug 24, 2026WAEngineTransmission & Drivetrain

   On multiple occasions the vehicle has not acceleratedfrom a stop while pushing the accelerator pedal. Have noticed this is usually on warmer days, with AC on half to full, within 3 minutes, and within 1 mile from leaving work for the day after car has sat parked. I am worried this will get worse and cause a potentially dangerous situation when turning left against traffic and the car doesn't accelerate.

   NHTSA complaint #11759005 · source
3. Filed Jul 21, 2026WAVisibility & Wipers

   While driving 72mph on the interstate at 6am on 7/21/26 the sunroof exploded. No foreign objects made impact with the vehicle and there was no sudden temperature shifts. The glass had no previous defects and it shattered into tiny pieces, failing into the car. The sun shade was open at the time. The vehicle is being serviced at a glass repair shop who noted this is a common issue with Mazda sunroofs.

   NHTSA complaint #11751781 · source
4. Filed Jul 1, 2026NVTransmission & Drivetrain

   My rear differential is going out at only 40,000 miles. Ive heard from many other people that this is a widespread issue, and i feel requires a response from the company.

   NHTSA complaint #11747626 · source
5. Filed May 29, 2026NCElectrical System

   The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. The behavior is unpredictable and occurs regardless of whether the engine is warm or cold. This issue has been confirmed by multiple other 2023 CX-50…

   NHTSA complaint #11740817 · source
6. Filed May 15, 2026OHElectrical System

   When adjusting the temperature in the car with the dial, it does not respond correctly. It either jumps up or down by multiple degrees. This causes to take your eyes off the road to try to adjust the temperature. No warning lights came on and pushing lighter or harder on the dial does NOT fix it. Only driver side is currently having this issue.

   NHTSA complaint #11738212 · source
7. Filed May 11, 2026FLVisibility & Wipers

   2023 Mazda cx50 has a leaking panoramic sunroof and was noticed on February 27th, 2026 after a hard rain. Got an appointment with my dealership on March 4th, 2026 I bought my car through, they denied helping me of any kind and diagnosed my car with a cracked sunroof bypass drain plug and the part can’t be replaced, the entire panoramic assembly needs to be replaced. I believe this is a safety issue and Mazda Corporate will not help either. Water should not be coming into my…

   NHTSA complaint #11737196 · source
8. Filed May 6, 2026ILTransmission & Drivetrain

   Transmission Malfunction / Erratic Low-Speed Operation I am reporting a safety-related defect involving the transmission system in my vehicle. The issue appears to have originated as a software-related drivability problem but progressed over time into a more serious mechanical failure affecting the transmission. The vehicle exhibited lurching/hesitation at low speeds, particularly during city driving and while idling or creeping forward in traffic. This malfunction creates a…

   NHTSA complaint #11736010 · source

Compare the 2023 Mazda CX-50 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology