2024 Mazda CX-90 driver assistance & safety tech problems

Related recalls

• Recall 24V349000May 16, 20249,914 vehicles
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

  Risk: Unexpected braking increases the risk of a crash.

  Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

• Recall 23V718000Oct 26, 202311,903 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · LANE DEPARTURE: SENSING SYSTEM: CAMERA

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

  Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

• Recall 23V553000Aug 4, 202317,600 vehicles
  BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

  Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

  Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

  Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

What owners say

1. Filed Sep 15, 2026FLDriver Assistance & Safety TechOther / UnknownSteering

   My main complaint is the steering system. They had the recall fixed at a Mazda dealer in Tennessee before I purchased it. My steering wheel always seem to be crooked I took it to the dealer for an alignment that did not fix the issue of the car going side to side. I took it to three other shops for alignments and the car still seems to go in different directions no matter how correct they get the steering wheel. I also took the car to the dealership about the AC system…

   NHTSA complaint #11764507 · source
2. Filed Aug 3, 202615,000 miWA2 injuredTowedAirbagsDriver Assistance & Safety Tech

   The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering…

   NHTSA complaint #11754517 · source
3. Filed Jun 29, 2026PADriver Assistance & Safety TechElectrical SystemEngine

   Over my time owning this vehicle i have had several different safety concerns. although they have been resolved by the dealer, i have concerns for anyone purchasing this make and model. 1. lane departure. i have turned off lane detection because i have had the car try to auto correct and jerk me to the left into oncoming traffic 2. i have had incidents where the driver door was unable to be opened from inside. i had to roll down the window to open the door and get out 3. At…

   NHTSA complaint #11747146 · source
4. Filed Jun 29, 2026NYDriver Assistance & Safety TechElectrical SystemOther / Unknown

   The vehicle lurched to a complete stop and engaged the parking brake while entering the on ramp at FDR bridge in NYC. I had my whole family (7 of us) in the vehicle. Cars behind us had to slam on the brakes or swear to not hit us. The worst part is, the car had no option to put it into neutral to move the vehicle to a safe location. I sat praying for 45 minutes while we waited for a tow truck. Cars were flying past us as we were blocking 2 lanes of traffic, one of which was…

   NHTSA complaint #11747142 · source
5. Filed Jun 23, 2026CABrakesDriver Assistance & Safety TechSteering

   On May 2, 2026, I took my 2024 Mazda CX‑90 to Mazda of Orange because the steering wheel was getting stuck and there was a loud chirping noise when turning the car on and off. The dealership kept my car for 28 days. When I picked it up, they told me the noise was fixed. After three days, the noise returned. The next morning, the car would not start, so I had to jump it and take it back. They said it was the brake assembly line and claimed it was safe to drive when it wasn’t.…

   NHTSA complaint #11745969 · source
6. Filed Jun 17, 202611,000 miGADriver Assistance & Safety Tech

   The contact owns a 2024 Mazda CX-90. The contact stated that while driving 70 MPH, the dynamic cruise control feature failed to function as intended. The contact stated that the vehicle slowed down and then independently accelerated. The contact depressed the brake pedal to stop the vehicle. The message “Steering Assist Unavailable” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the vehicle…

   NHTSA complaint #11744852 · source
7. Filed Jun 10, 2026ORDriver Assistance & Safety Tech

   On March 27, 2026, while driving approximately 20-35 mph on a city street in clear daytime conditions, my vehicle unexpectedly activated Smart Brake Support (SBS) and applied the brakes hard enough to bring the vehicle to a complete stop. There was no vehicle directly in front of me and no obvious obstruction that would have required emergency braking. Immediately prior to braking, the vehicle displayed brake warnings and alerts inside the cabin. The sudden braking created a…

   NHTSA complaint #11743320 · source
8. Filed May 22, 2026GACrashTowedDriver Assistance & Safety TechSteering

   The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.

   NHTSA complaint #11739623 · source
9. Filed May 18, 2026TXDriver Assistance & Safety TechSteering

   There is a recurrent steering wheel issue. The issue was first addressed during the national recall campaign 6524A / NHTSA 24V-022 where it received the recall repair. The exact same dangerous issue has returned. The issue currently, is best described as having to wrestle with the steering wheel at all speeds when minor corrections are needed. That is, the steering becomes binding, catching, and creating a ratcheting sensation in both low speed maneuvers and at minor…

   NHTSA complaint #11738628 · source
10. Filed May 14, 2026KYBrakesDriver Assistance & Safety TechSteering

    Hybrid battery failed causing electrical issues. - Fix in October 2024. During this time Service repair for the recall related to the power steering. Car became jerky and would lose the ability to hold turns. Took to mazda and told there was a gear housing need to be replaced. Was quoted at 4000 for the repair due to car having 49000. Mazda customer service stepped in and dropped the price in half. Eventually cover the majority of the cost as we reported this as a safety…

    NHTSA complaint #11737784 · source
11. Filed Apr 29, 2026MDBrakesDriver Assistance & Safety TechElectrical System

    1) What component or system failed? The issue appears to involve the vehicle’s electrical system and hybrid system, as well as brake-related electronic systems. The vehicle displayed multiple warnings including “Hybrid System Malfunction” and “Critical Vehicle Malfunction.” The electronic parking brake system was also affected during the incident, including a situation where the brake could not be released while the vehicle was in motion. The affected components are…

    NHTSA complaint #11734505 · source
12. Filed Apr 23, 2026VADriver Assistance & Safety Tech

    The parking cameras will fail to activate unexpectedly when backing up or if the cameras are activated using the manual button. The issue is similar to what is described in Mazda Safety Recall 6223J: "Images of the front-, side-, and rear-view cameras may flicker and, in some cases, may no longer appear on the center display monitor. Improper processing logic in the view monitor camera control module may cause image deterioration. Loss of front-, side-, and rear-view camera…

    NHTSA complaint #11733208 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology