2020 Mazda MAZDA3 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 32 complaints with NHTSA about the 2020 Mazda MAZDA3, most often about driver assistance & safety tech. There are 2 recalls for this model year.

Complaints
32
Recalls
2
Crashes
0
Fires
0
Injuries
0
Median mileage
2,000 mi
at time of problem

Key facts

  • Driver Assistance & Safety Tech is the most-reported problem area, named in 17 of 32 complaints (53%).
  • Brakes (3) and electrical system (3) follow.
  • Half of the complaints that list mileage happened before 2,000 mi.
  • The 2020 Mazda MAZDA3 has 2 recalls on file.
  • It ranks 16th of 22 Mazda MAZDA3 model years by our severity-weighted complaint score (1st = worst).
  • That is 43% fewer complaints than the 2019 model year (56).

2020 Mazda MAZDA3 problems by category

  • Driver Assistance & Safety Tech
    17 complaints
  • Other / Unknown
    4 complaints
  • Brakes
    3 complaints
  • Electrical System
    3 complaints
  • Steering
    3 complaints
  • Suspension
    2 complaints
  • Fuel, Hybrid & EV Propulsion
    2 complaints
  • Wheels & Tires
    1 complaints
  • Engine
    1 complaints
  • Lighting
    1 complaints
  • Seats & Seat Belts
    1 complaints
  • Transmission & Drivetrain
    1 complaints
  • Visibility & Wipers
    1 complaints
  • Body & Structure
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Forward collision avoidance: automatic emergency braking13
Forward collision avoidance: warnings9
Steering3
Unknown or other3
Electrical system3
Service brakes2
Forward collision avoidance: adaptive cruise control2
Fuel/propulsion system2

When problems happen (mileage)

6Under 10k10k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2020 Mazda MAZDA3 complaints that list mileage.

2020 Mazda MAZDA3 recalls (2)

  • Recall 20V346000Jun 12, 202024,037 vehicles
    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

    Risk: Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.

    Remedy: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.

  • Recall 19V907000Dec 19, 201935,390 vehicles
    FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

    Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

    Risk: Stopping the vehicle unexpectedly increases the risk of a crash.

    Remedy: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Recent 2020 Mazda MAZDA3 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jul 2, 2026TXFuel, Hybrid & EV Propulsion
    Low pressure fuel pump failure with 75,575 miles on odometer. Fuel pump completely seized. Car was parked at a retail location and would not start. Upon troubleshooting, mechanic was able to determine the low pressure pump was not delivering fuel. Pump was replaced. Faulty fuel pumps could lead to hazardous conditions as they are mounted within the fuel tank. I feel this is too early in the vehicles life for this component to have completely failed.
    NHTSA complaint #11748076 · source
  2. Filed Mar 13, 2026NVWheels & Tires
    size 21545ZR18 93Y. replaced these oem tires with these from costco on feb 27 2025. in dec 5 2025 the tire developed a large bubble. miles bought was 27790. current miles 31212. per tire center steal belting was broken no signs of road hazard or other damage. the belt broke and rubber was stressed with " maybe a 1000 miles regaining before catastrophic failure." wear instrument showed they were literally showing new tires. states they were the 3rd michellin tires with dude…
    NHTSA complaint #11724244 · source
  3. Filed Feb 19, 2026VATransmission & Drivetrain
    My Mazda3 began producing a chirp when shifting from 3rd to 4th gear (automatic transmission). The dealer stated that the car needed a new torque converter. At the time the car only 37,000 miles on it, quite low mileage for a torque converter to fail. Mazda has previously admitted to producing cars with faulty torque converters, as specified in Mazda TXXXXXX] ). While my car fit the description of both the problem and proposed fix, and also fell within the applicable…
    NHTSA complaint #11719227 · source
  4. Filed Nov 18, 2025PASuspension
    I pulled into the driveway (at about 5 mph) of my passenger's home, when a very loud, metallic pop occurred somewhere inside my vehicle. I could not discern the problem by visually inspecting the car. Upon returning to my home, I arranged for the dealership to inspect the car's suspension. They found that both rear springs had snapped off from their lower vehicle attachment points. At the time of the incident, my car was less than 6 years old and had approximately 62500…
    NHTSA complaint #11700190 · source
  5. Filed Jun 16, 2024AZDriver Assistance & Safety TechElectrical SystemLighting
    Google search shows Mazda has common problem with their front sensing camera, people are reporting the issue for different Mazda models across the board for the last few years including newer models as well. My car display shows few malfunction warning messages. Following captured from MyMazda app. 1. Forward sensing camera malfunction. i-ACTIVESENSE advanced safety and driver support systems may not operate correctly. 2. High Beam Control System is disabled. Automatic…
    NHTSA complaint #11594653 · source
  6. Filed Sep 26, 2023MADriver Assistance & Safety Tech
    While driving on a residential street the automatic emergency braking system activated and brought the car to a very abrupt stop but there was nothing in the front of the car to activate the system. There were no cars in the on-coming lane and no cars in the lane beside my car. When the car stopped the Brake warning appeared in the windshield and a warning tone sounded. It was in the early evening and it was raining. Fortunately there were no cars behind me so there were no…
    NHTSA complaint #11546515 · source
  7. Filed Aug 18, 2023COBrakesDriver Assistance & Safety Tech
    My car's automatic emergency brake is deploying without warning, during driving, when there are no other cars in my forward proximity. I took it to the dealership to have it fixed, and on the drive home, it did it again. There is a recall for similar makes and models for this year, but my car has not been included.
    NHTSA complaint #11539401 · source
  8. Filed Jul 21, 2023NVOther / UnknownVisibility & Wipers
    in May 2023 the visors of the vehicle hinge melted causing the visors to hang down to eye level and would not hold up causing visibly issues for driver and passenger. dealer said it is a common issue in heat but it blocks forward visibility and won't hold up and if there were and accident, forward movement of passenger or driver can cause the head to hit the visor causing injury.
    NHTSA complaint #11533720 · source

Compare the 2020 Mazda MAZDA3 with another vehicle →

Other 2020 Mazda models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology