2022 Mercedes-Benz EQS 450 driver assistance & safety tech problems

Related recalls

• Recall 23V360000May 19, 20237,558 vehicles
  ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

  Risk: Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

  Remedy: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

• Recall 22V493000Jul 11, 20228,530 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

  Remedy: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

What owners say

1. Filed Apr 3, 2025100,000 miFLCrash1 injuredTowedAirbagsBrakesDriver Assistance & Safety Tech

   The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake failure, the front passenger’s side bumper crashed into the rear driver’s side bumper of the parked vehicle. The contact stated that the vehicle continued to maintain the same speed…

   NHTSA complaint #11652625 · source
2. Filed Aug 20, 2024TXDriver Assistance & Safety Tech

   My wife has experienced six emergency braking events where there was no other car around. Three of the events have occurred at the exact same place. First event: backing slowly out of a parking space and the car suddenly stopped with no traffic in the area Second event: Backing out of a parking space (no other cars in the parking lot) and the car suddenly stopped Third event: Going forward in the Interstate at about 60MPH when the car suddenly stopped Fourth through Sixth…

   NHTSA complaint #11609676 · source
3. Filed Jul 10, 2024TXDriver Assistance & Safety Tech

   The “Active Assist” features of the vehicle [Blind Spot Assist, Braking Assist, Distance Assist, Emergency Stop Assist and Lane Change Assist - was not able to check all of these above because of the selection limit] have repeatedly and randomly become inoperative while I was driving the car. I have expressed my safety concerns with the service department and management of the dealership that sold me the car. While they have returned the car to me with the malfunction…

   NHTSA complaint #11600917 · source
4. Filed Jan 30, 202411,500 miFLDriver Assistance & Safety Tech

   The contact owns a 2022 Mercedes-Benz EQS450. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance feature engaged several times, causing the vehicle to brake unintendedly. The contact stated that there were no vehicles or objects in front of the vehicle when the failure occurred. The contact stated there were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that a software update needed…

   NHTSA complaint #11568737 · source
5. Filed Dec 7, 202323,000 miCACrashBrakesDriver Assistance & Safety Tech

   The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated while driving approximately 35 MPH, and with no traffic around him, the vehicle inadvertently braked to a stop. The contact stated there was no other vehicle or pedestrian in front of his vehicle. The contact stated no warnings were illuminated. The contact stated he was able to continue with normal driving functions. The contact stated that the inadvertent braking failure occurred again when he was at a…

   NHTSA complaint #11558923 · source
6. Filed Oct 12, 2023FLBrakesDriver Assistance & Safety Tech

   on several occasion typically at lower speeds under 40 mph the vehicle suddenly and without warning activates the emergency braking system to a stop and releases even though there is no perceived danger by the driver. It has happened on 5-7 times since buying the vehicle. It has happened on a two lane road as well as four lane divided road, in rain and in dry weather.

   NHTSA complaint #11549592 · source
7. Filed Sep 6, 2023WADriver Assistance & Safety Tech

   Automatic emergency brakes triggered twice on me even though there was no emergency or obstruction anywhere near me. One incident occurred as I was trying to drive onto a car ferry, the braking system triggered as I neared an expansion joint on a bridge. Second incident occurred as I was driving straight ahead. Car was coming opposite direction in their own lane. Auto emergency brakes triggered again. Ended up with a sore neck and headache from the second incident

   NHTSA complaint #11543043 · source
8. Filed Aug 30, 2023CADriver Assistance & Safety TechOther / UnknownAcceleration & Cruise Control

   Car is equipped with Distronic cruise and has maximum 4 car lengths stopping distance. It was set on 4 car length. While driving north on 55 fwy and exiting to 405 fwy in California. Exit (single lane) was dead stop due to traffic and while I was on cruising at 70 mph. Car would not stop and I had to take over to stop- hard braking just in time. The SUV behind me had to swear to emergency lane ( right side) to avoid a rear end collision. All my family (4) were screaming that…

   NHTSA complaint #11541570 · source
9. Filed May 30, 2023AZBrakesDriver Assistance & Safety Tech

   I was driving my EQS on Thursday May 25th, 2023, at about 1:30 PM heading eastbound on the southern portion of the 202 Loop in Maricopa County AZ at a rate of about 75 MPH on a clear day with minimal traffic when without warning my vehicle locked up the brakes in an emergency stop. The tires left skid marks, seat belts tightened, and the screen in form to me flashed red warning signs. It happened so fast and without warning that when I realized we had come to a stop I look…

   NHTSA complaint #11524487 · source
10. Filed May 29, 2023SCBrakesDriver Assistance & Safety Tech

    Driving about 40 MPH on a slight curve, with no imminent danger ahead, the car automatically applied the brakes full force. If there had been a vehicle behind me there probably would have been a collision.

    NHTSA complaint #11524347 · source
11. Filed May 14, 2023TNBrakesDriver Assistance & Safety TechElectrical System

    The 2022 Mercedes EQS 450 has been an ongoing dangerous driving experience for me. I have been jolted and frightened over and over as the car's autonomous emergency system fully engages when driving as well as when it does not engage when I’m stopped at a light. I have expressed my safety concerns on numerous occasions to the management at the dealership. As I am writing this I see on your website, there is an unrepaired recall on this car with a remedy not yet available. In…

    NHTSA complaint #11521912 · source
12. Filed May 3, 20237,000 miALDriver Assistance & Safety Tech

    The contact owns a 2022 Mercedes-Benz EQS450. The contact stated while reversing out of the driveway, the vehicle experienced phantom braking. The contact stated that while driving 30 MPH, the failure recurred while there was no vehicle or objects nearby the vehicle. The contact stated that while driving 40 MPH, the failure recurred, and the contact was propelled towards the steering wheel. An unknown warning light was illuminated. The vehicle was taken to the dealer, where…

    NHTSA complaint #11520291 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology