2022 Mercedes-Benz EQS 450 problems, complaints & recalls

2022 Mercedes-Benz EQS 450 recalls (12)

• Recall 23V464000Jun 30, 20236 vehicles
  SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

  Risk: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

  Remedy: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

• Recall 23V405000Jun 5, 20238,281 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

  Risk: A loss of drive power can increase the risk of a crash.

  Remedy: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

• Recall 23V360000May 19, 20237,558 vehicles
  ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

  Risk: Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

  Remedy: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

• Recall 23V309000May 2, 20233,828 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

  Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

  Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

• Recall 22V493000Jul 11, 20228,530 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

  Remedy: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

• Recall 22V467000Jul 1, 20222,526 vehicles
  STRUCTURE:BODY:BUMPERS · STRUCTURE:FRAME AND MEMBERS

  Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.

  Risk: A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.

  Remedy: Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.

• Recall 22V189000Mar 25, 20228,396 vehicles
  STEERING: STEERING WHEEL/HANDLE BAR

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

  Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

  Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

• Recall 22V190000Mar 25, 20228 vehicles
  COMMUNICATION: AUTO CRASH NOTIFICATION · ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

  Risk: A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

  Remedy: Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

• Recall 22V167000Mar 18, 20229,156 vehicles
  EXTERIOR LIGHTING:BACK UP LIGHTS · EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS · EXTERIOR LIGHTING:TURN SIGNAL

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

  Risk: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

  Remedy: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

• Recall 22V112000Feb 25, 202224 vehicles
  ELECTRICAL SYSTEM · STRUCTURE:FRAME AND MEMBERS

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.

  Risk: Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.

  Remedy: Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.

• Recall 21V00J000Dec 27, 20211,239 vehicles
  COMMUNICATION: AUTO CRASH NOTIFICATION · ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).

  Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  Remedy: The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.

• Recall 21V931000Nov 29, 2021227 vehicles
  ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.

  Risk: Driver distraction can increase the risk of a crash.

  Remedy: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Recent 2022 Mercedes-Benz EQS 450 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Apr 3, 2025100,000 miFLCrash1 injuredTowedAirbagsBrakesDriver Assistance & Safety Tech

   The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake failure, the front passenger’s side bumper crashed into the rear driver’s side bumper of the parked vehicle. The contact stated that the vehicle continued to maintain the same speed…

   NHTSA complaint #11652625 · source
2. Filed Feb 28, 2025OHTransmission & Drivetrain

   Was getting on the freeway and speed up to highway speed 70 mph in Oklahoma City and Drive train malfunction appeared, got off next exit and park in parking lot

   NHTSA complaint #11645465 · source
3. Filed Aug 20, 2024TXDriver Assistance & Safety Tech

   My wife has experienced six emergency braking events where there was no other car around. Three of the events have occurred at the exact same place. First event: backing slowly out of a parking space and the car suddenly stopped with no traffic in the area Second event: Backing out of a parking space (no other cars in the parking lot) and the car suddenly stopped Third event: Going forward in the Interstate at about 60MPH when the car suddenly stopped Fourth through Sixth…

   NHTSA complaint #11609676 · source
4. Filed Jul 10, 2024TXDriver Assistance & Safety Tech

   The “Active Assist” features of the vehicle [Blind Spot Assist, Braking Assist, Distance Assist, Emergency Stop Assist and Lane Change Assist - was not able to check all of these above because of the selection limit] have repeatedly and randomly become inoperative while I was driving the car. I have expressed my safety concerns with the service department and management of the dealership that sold me the car. While they have returned the car to me with the malfunction…

   NHTSA complaint #11600917 · source
5. Filed Apr 6, 2024FLBrakes

   There is not a specific incident.The brakes are and have always been difficult to brake since I purchased the Mercedes EQS+ in 2022. I was told that all mercedes Benz electric cars were difficult to brake. It is generally recognized by the service representatives, the electric car technicians. Mercedes salesmen have had discussion about this issue in their weekly sales meetings. I have had a lot of safety recalls installed and had taken my car to a person who sells and…

   NHTSA complaint #11581510 · source
6. Filed Mar 21, 2024FLBrakes

   The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated that while driving at unknown speeds and depressing the brake pedal, the vehicle hesitated to respond. The contact stated that no warning lights were illuminated before the failure. The contact drove the vehicle to the dealer, where the failure could not be duplicated. Additionally, the dealer informed the contact that the braking system was operating as designed, per the regenerative braking setting…

   NHTSA complaint #11578779 · source
7. Filed Jan 30, 202411,500 miFLDriver Assistance & Safety Tech

   The contact owns a 2022 Mercedes-Benz EQS450. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance feature engaged several times, causing the vehicle to brake unintendedly. The contact stated that there were no vehicles or objects in front of the vehicle when the failure occurred. The contact stated there were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that a software update needed…

   NHTSA complaint #11568737 · source
8. Filed Dec 7, 202323,000 miCACrashBrakesDriver Assistance & Safety Tech

   The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated while driving approximately 35 MPH, and with no traffic around him, the vehicle inadvertently braked to a stop. The contact stated there was no other vehicle or pedestrian in front of his vehicle. The contact stated no warnings were illuminated. The contact stated he was able to continue with normal driving functions. The contact stated that the inadvertent braking failure occurred again when he was at a…

   NHTSA complaint #11558923 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology