Recall 23V309000: 2022 Mercedes-Benz AMG EQS 53, 2022 Mercedes-Benz EQS 450, 2022 Mercedes-Benz EQS 450+ +5 more

Updated from NHTSA data · How we count

Report date
May 2, 2023
Vehicles affected
3,828
Models
8
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

The risk

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

The fix

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V309000
Manufacturer campaign
2023070013
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Aug 18, 2023
Components
Electrical system:propulsion system:traction battery thermal:management:software (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology