2022 Mercedes-Benz EQS 580 problems, complaints & recalls

2022 Mercedes-Benz EQS 580 recalls (12)

• Recall 23V464000Jun 30, 20236 vehicles
  SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

  Risk: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

  Remedy: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

• Recall 23V405000Jun 5, 20238,281 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

  Risk: A loss of drive power can increase the risk of a crash.

  Remedy: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

• Recall 23V360000May 19, 20237,558 vehicles
  ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

  Risk: Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

  Remedy: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

• Recall 23V309000May 2, 20233,828 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

  Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

  Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

• Recall 23V074000Feb 10, 20233 vehicles
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR · VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR · VISIBILITY:WINDSHIELD

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.

  Risk: Impaired deployment of an air bag can increase the risk of injury. Impaired driver assistance safety systems can increase the risk of a crash.

  Remedy: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.

• Recall 22V493000Jul 11, 20228,530 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

  Remedy: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

• Recall 22V467000Jul 1, 20222,526 vehicles
  STRUCTURE:BODY:BUMPERS · STRUCTURE:FRAME AND MEMBERS

  Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.

  Risk: A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.

  Remedy: Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.

• Recall 22V190000Mar 25, 20228 vehicles
  COMMUNICATION: AUTO CRASH NOTIFICATION · ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

  Risk: A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

  Remedy: Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

• Recall 22V189000Mar 25, 20228,396 vehicles
  STEERING: STEERING WHEEL/HANDLE BAR

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

  Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

  Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

• Recall 22V167000Mar 18, 20229,156 vehicles
  EXTERIOR LIGHTING:BACK UP LIGHTS · EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS · EXTERIOR LIGHTING:TURN SIGNAL

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

  Risk: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

  Remedy: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

• Recall 22V112000Feb 25, 202224 vehicles
  ELECTRICAL SYSTEM · STRUCTURE:FRAME AND MEMBERS

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.

  Risk: Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.

  Remedy: Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.

• Recall 21V931000Nov 29, 2021227 vehicles
  ELECTRICAL SYSTEM:SOFTWARE

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.

  Risk: Driver distraction can increase the risk of a crash.

  Remedy: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Recent 2022 Mercedes-Benz EQS 580 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Dec 10, 2025MNElectrical SystemSeats & Seat BeltsTransmission & Drivetrain

   The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids

   NHTSA complaint #11704192 · source
2. Filed Aug 23, 2024VAFireElectrical System

   I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage battery in my Mercedes EQS 580 was made by either Farasis Energy or by CATL. I park…

   NHTSA complaint #11610504 · source
3. Filed Nov 17, 2023CA2 injuredBrakesDriver Assistance & Safety Tech

   The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.

   NHTSA complaint #11555729 · source
4. Filed Jul 24, 2023ARDriver Assistance & Safety Tech

   Driving on residential street at 25 miles an hour with no traffic. Car applied emergency brakes which threw everyone forward. Fortunately no other cars behind me. Very dangerous. This has also happened on the main road at 45 miles an hour,

   NHTSA complaint #11534022 · source
5. Filed Feb 14, 2023CADriver Assistance & Safety Tech

   I was traveling at 10 mph on a two lane road in clear conditions at 4 p.m. A single car was parked legally ahead on the right and there was a single safety cone present, off the road (on the shoulder) and further ahead on the left. The road was perfectly clear for driving. Without any warning, visual or sound, the autonomous emergency braking system fully engaged and brought the car to a dead stop. The driver information system reported nothing. There was no car behind and…

   NHTSA complaint #11507308 · source
6. Filed Sep 15, 2022NJWheels & Tires

   The car was delivered with bridgestone 265/40r21 xl turanza tire and with less than 200 mi. I was told that there is a bubble on the side wall . We were informed that there were others with the same problem . I am bringing this to your attention b/4 there are major accidents involved . Thank ing you in advance to look into this

   NHTSA complaint #11484661 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology